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tekki70

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Posts posted by tekki70

  1. best i can offer if you have performed the following 

    1.    Make sure that the SHIELD TV Remote Service app in the Shield host device is updated to the latest version. You can update the app by using Google Play Store on the Shield host device. The version of SHIELD TV Remote Service should be greater than or equal to 2036968. The version can be checked at the page: Home -> Settings -> Apps -> See all apps -> SHIELD TV Remote Service.
    2.    Disable all CEC/IR control settings. We want the Control4 system to control those related settings. Please verify that they are disabled in the following settings pages:
    ⦁    Home -> Settings -> Device Preferences -> Display & Sound ->Power control.
    Disable all settings on this page.
    ⦁    Home -> Settings -> Device Preferences -> Display & Sound -> Volume control.
    Disable all settings on this page.
    3.    Disable Sleep mode timeout for better user experience:
    Home -> Settings -> Device Preferences -> Screen saver -> Put device to sleep -> Never.

  2. do you get sound from other sources in the denon on zone 2

    check your settings for zone 2 setup and make sure its not being played from speaker terminals and its set for preamp

    have you checked your assignable inputs

    is the volume lowering and raising for zone 2 or do you have it set to fixed

    how is the response series setup to handle volume? is it fixed or variable

  3. ive installed quite a few of the chimes and havent had clients complain about them yet, however at my own house im on my 3rd chime, 1st one was showing in history as the button press was being done every minute, rma on that, the 2nd one just stopped notifying my android phone, so i rma that one, now the 3rd one doesnt ring my galaxy s10+. ive been on with tech support several times, ive factory defaulted it, deleted communication agent and reinstalled, deleted all phones from customer.control4.com, setup multiple users with thier own user id. motion works fine, button pushes still dont call so i setup a push notification for button presses so at least i knoiw someones at the door and my zones without a touchscreen i have announcements. i myself am getting close to going back to doorbird until they can fix this but the picture quality on doorbird is nowhere near as good as the chime

  4. if its going into protection mode it could be a few things, and since the amp was already replaced the amp can be ruled out.

    1 i would check the wire for a short

    2 make sure proper polarity on the speakers

    3 speaker itself

    so what i would do is disconnect all pairs of speakers, test the line and make sure there is no short then reconnect  1 speaker at a time play for a while at a nice loud level and see what happens, if it doesnt shut down then  connect another speaker until all speakers are reconnected or the amp faults. yes its tedious but really the easiest way to find the issue 

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