meyerder Posted March 27, 2012 Share Posted March 27, 2012 I am somewhat new to C4 in general but wanted to look around. Initially I downloaded the 2.1 HE and it worked but had the dreamed this project is locked issueAfter a few google searches I found out that this was a known bug and to use 2.2Once I installed 2.2 I was able to see my HC300 (One of the two) but when attempting to connect to it I get the following. This one I have been unable to find a response on how to resolve yet. I will be rebooting the master controler here in a bit to see if it resolves it but I feel it may be something to do with the removal of 2.1 and upgrade to 2.2ThanksException: System.ArgumentNullExceptionMessage: Value cannot be null.Parameter name: bufferSource: mscorlib at System.Security.Cryptography.HashAlgorithm.ComputeHash(Byte[] buffer) at Control4.Client.Controller.PerformChallengeResponse() at Control4.Client.C4System.ConnectToController(String ipAddress, String filename, String systemPassword) at Control4.Client.C4System.ConnectToController(String ipAddress, Int32 port, String filename, Boolean useSsl, String systemPassword) at Control4.Designer.DesignerForm.ConnectToController(String uuid, String ipAddress, Int32 port, String filename, String username, String password, Boolean useSsl) at Control4.Designer.DesignerForm.ConnectToController(String uuid, String ipAddress, String username, String password) at Control4.Designer.DesignerForm.ConnectToLocalController() at Control4.Designer.DesignerForm.ShowStartup() at Control4.Designer.DesignerForm.ShowStartupOnFirstRun() at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj) at System.Threading.ExecutionContext.runTryCode(Object userData) at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbacks() Link to comment Share on other sites More sharing options...
thecodeman Posted March 27, 2012 Share Posted March 27, 2012 You need to use the version of composer home edition that matches the version your control4 system is on, first. If you're still on 2.1, ask your dealer to upgrade you to 2.2 and then try Composer HE 2.2 Link to comment Share on other sites More sharing options...
RyanE Posted March 27, 2012 Share Posted March 27, 2012 Is your *system* also running 2.2?RyanE Link to comment Share on other sites More sharing options...
meyerder Posted March 27, 2012 Author Share Posted March 27, 2012 It does look like I an on director 2.1.1.135702 on the directorGuess I should read the about a bit more often... I do notice the director says it is on the loopback 127.0.0.1 Link to comment Share on other sites More sharing options...
RyanE Posted March 27, 2012 Share Posted March 27, 2012 Yeah, the Composer version has to match the Director version.Once you're upgraded to 2.2 on your system, your ComposerHE issue should go away.RyanE Link to comment Share on other sites More sharing options...
meyerder Posted March 27, 2012 Author Share Posted March 27, 2012 Sadlt that leads me to my next issue... finding a dealerhttp://www.c4forums.com/viewtopic.php?id=11594 Link to comment Share on other sites More sharing options...
Scrib Posted March 31, 2012 Share Posted March 31, 2012 Are OS upgrades free? Link to comment Share on other sites More sharing options...
ILoveC4 Posted March 31, 2012 Share Posted March 31, 2012 Are OS upgrades free?2.0 required a license, and there were some controllers that included a license (prior to 2.0...they all include it now if they run director). All upgrade before and after that are free, aside from paying the dealers labor to perform the upgrade. Link to comment Share on other sites More sharing options...
RyanE Posted March 31, 2012 Share Posted March 31, 2012 The recommendation these days is that if you aren't on 2.0, you purchase a modern controller to be your master, which will already have 2.X on it.RyanE Link to comment Share on other sites More sharing options...
zaphod Posted April 16, 2012 Share Posted April 16, 2012 Are OS upgrades free?2.0 required a license' date=' and there were some controllers that included a license (prior to 2.0...they all include it now if they run director). All upgrade before and after that are free, aside from paying the dealers labor to perform the upgrade.[/quote']So all future upgrades to 3.0, 4.0, etc will be free? Link to comment Share on other sites More sharing options...
ILoveC4 Posted April 16, 2012 Share Posted April 16, 2012 Are OS upgrades free?2.0 required a license' date=' and there were some controllers that included a license (prior to 2.0...they all include it now if they run director). All upgrade before and after that are free, aside from paying the dealers labor to perform the upgrade.[/quote']So all future upgrades to 3.0, 4.0, etc will be free?zaphod, my crystal ball isn't working at present, but if I get it fixed and look into the future of Control4 I'll proudly share that information.At this point I have no idea what their plans are, and probably WILL NOT know what they are until you do. Link to comment Share on other sites More sharing options...
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