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  • 2 years later...

I realize I'm very late to this chain, but I'm just wondering if I'm doing something wrong. I too have a WB-600-IPVCE-12 and have the same issue; 4 always on work but the 8 controlled aren't lit. However, my power light isn't on and when I try to hold it, press it, or do any combination of the two, nothing happens. I've tried it in several different outlets including UPS-1000R and the wall itself, both no luck. I'm wondering if I'm doing something wrong. Do any of yours have a green power light but the 8 are dead or is the defect that it won't turn on AND the outlets don't work? Thanks in advance!

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12 hours ago, dcarf said:

I realize I'm very late to this chain, but I'm just wondering if I'm doing something wrong. I too have a WB-600-IPVCE-12 and have the same issue; 4 always on work but the 8 controlled aren't lit. However, my power light isn't on and when I try to hold it, press it, or do any combination of the two, nothing happens. I've tried it in several different outlets including UPS-1000R and the wall itself, both no luck. I'm wondering if I'm doing something wrong. Do any of yours have a green power light but the 8 are dead or is the defect that it won't turn on AND the outlets don't work? Thanks in advance!

I have 3 600’s and replaced them all with 700’s. Sounds like you need to replace that. I’d bet Snap will help you out as they know the 600’s were problematic. 

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On 4/30/2021 at 8:38 PM, dcarf said:

I realize I'm very late to this chain, but I'm just wondering if I'm doing something wrong. I too have a WB-600-IPVCE-12 and have the same issue; 4 always on work but the 8 controlled aren't lit. However, my power light isn't on and when I try to hold it, press it, or do any combination of the two, nothing happens. I've tried it in several different outlets including UPS-1000R and the wall itself, both no luck. I'm wondering if I'm doing something wrong. Do any of yours have a green power light but the 8 are dead or is the defect that it won't turn on AND the outlets don't work? Thanks in advance!

yes this a contact your deal and get a warranty replacement. Unfortunately a common issue.

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