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300-HC controller


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Good day, it appears my 300-HC controller requires a power supply replacement according to the Control 4 technician I spoke with on the telephone. He advised if I could purchase a used one and swap out the power supply it would solve my problem and would avoid a Control 4 technician having to attend to program a new controller. My first question is has anyone in the forum tried this and question two is where would I find a used one in good working order. Most retailers want to sell you a new one. Any information would be helpful, thanks, Terry in Canada 

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Good day, it appears my 300-HC controller requires a power supply replacement according to the Control 4 technician I spoke with on the telephone. He advised if I could purchase a used one and swap out the power supply it would solve my problem and would avoid a Control 4 technician having to attend to program a new controller. My first question is has anyone in the forum tried this and question two is where would I find a used one in good working order. Most retailers want to sell you a new one. Any information would be helpful, thanks, Terry in Canada 

eBay. Drop a couple of dollars and update to at least an HC800. You can pick up a used one for under a $100 and someone could remote in to update your project.


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9 hours ago, Terry Mikulak said:

Good day, it appears my 300-HC controller requires a power supply replacement according to the Control 4 technician I spoke with on the telephone. He advised if I could purchase a used one and swap out the power supply it would solve my problem and would avoid a Control 4 technician having to attend to program a new controller. My first question is has anyone in the forum tried this and question two is where would I find a used one in good working order. Most retailers want to sell you a new one. Any information would be helpful, thanks, Terry in Canada 

He doesn't want to spend money on programming or a professional truck roll so an HC800, ea3 etc are all going to require more than he is able to accomplish. 

Yes, I have done this countless times. I would get a used working 300 from here or ebay and do the direct swap. There are exposed screws on the bottom of the 300. There are also 4 that are inside the feet (rubber peals off). The power supply is around 2"x4" and has two clips that should be directly swappable. Unscrew the working PS and replace/ reconnect. I would plug it in and test (power and boot) before putting the shell back together. You can also pull a PS from C4-16S2- 2nd gen. (round face) audio matrix, it is the same. 

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You can pick up an 800 for around $100. No truck role required if able to move some wires. Move the IR to the new controller, plug it in. Hire a dealer from here who can remote in and maybe another $100-200 or so to move project over and update to last 2.x.x version. Gets them mobile license too. Depends on how long they want to continue having a trouble free project 

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30 minutes ago, Tokead said:

You can pick up an 800 for around $100. No truck role required if able to move some wires. Move the IR to the new controller, plug it in. Hire a dealer from here who can remote in and maybe another $100-200 or so to move project over and update to last 2.x.x version. Gets them mobile license too. Depends on how long they want to continue having a trouble free project 

You are assuming all parts of his project are compatible with whatever version of 2OS...also is this his main CPU? Do we have a backup? Is this the ZB server for lots of lighting? Why spend $100+ on a still out of date unit that may cause its own problems. HC800s are far from perfect or rocket performers. 

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