Rob21 Posted October 27, 2020 Share Posted October 27, 2020 When my doorbell rings all of my T3's are supposed to show the intercom screen for the doorbell. Recently, some of my T3s will just load when the doorbell rings but they do not display the intercom screen. This does not happen every time, but it happens enough for it to be a problem. I am running 3.1.2. Any help I could get is greatly appreciated! Quote Link to comment Share on other sites More sharing options...
Unsocialtoaster Posted October 30, 2020 Share Posted October 30, 2020 How many screens do you have? When the issue happens do some of them display the screen but not all? Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted October 30, 2020 Share Posted October 30, 2020 If you have HE go into each T3 and Reboot them Touchscreen seem to need reboots these days If you do not have HE press the button on the top right to re start Quote Link to comment Share on other sites More sharing options...
Rob21 Posted November 1, 2020 Author Share Posted November 1, 2020 On 10/30/2020 at 7:15 AM, Unsocialtoaster said: How many screens do you have? When the issue happens do some of them display the screen but not all? I have eight t3's. When the issue happens, some of them work and some of them have the issue. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted November 2, 2020 Share Posted November 2, 2020 Can one program a reboot of Touchscreens? Not something I’ve looked at but could be useful. Quote Link to comment Share on other sites More sharing options...
Unsocialtoaster Posted November 2, 2020 Share Posted November 2, 2020 @Rob21 Are you able to try calling half of the screens at a time by changing the Call Group that the DS2 rings? I have seen a few times where trying to call lots of screens at once will cause issues like you are experiencing, although 8 screens I think worked OK the last time I saw this issue, it was 13 or 14 that the system didn't like. If you can successfully call 4 screens at a time, every time, then try calling the other 4 screens and seeing if the issue appears in that group. If both groups of 4 work, then you know the screens are all OK, and it is something settings/bandwidth related on the network Quote Link to comment Share on other sites More sharing options...
Rob21 Posted November 16, 2020 Author Share Posted November 16, 2020 I appreciate all the help from everyone. I just updated from 3.1.3 to 3.2 and that solved the problem! Quote Link to comment Share on other sites More sharing options...
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