New TV

[prabeau]

Replacing old Samsung with a newer Samsung model.

Do I still need my dealer to add the TV to my system ?

Can this be done remotely ?

 

Thank you

[EdC4Tx]

If your tv is connected IP you will have to contact your dealer. Since you bought another Samsung if it’s connected IR it might work without you needing to contact your dealer. If you have an IR connection there should be a red IR sensor on the tv just make sure you put that sensor on the new tv. But you may have to Google the model number to see where the sensor is on the new tv. Hope this helps 

[prabeau]

Thank you

I do have IR connection.

Will give it a try. 

[msgreenf]

I would setup on ip. So much better 

[prabeau]

15 minutes ago, msgreenf said:

I would setup on ip. So much better 

I suppose I would need your help for that ?

Thanks

[msgreenf]

Or any dealer

[Time2Jet]

OP, have you had any luck having Mitch or another dealer help out? If so, great. If not, why don’t you post the model of the display. This way we can look at a native driver specific to your model etc. There are lots of great guys here that can help, just thought letting us know the model could streamline the effort. Best of luck!


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[prabeau]

15 hours ago, Time2Jet said:

OP, have you had any luck having Mitch or another dealer help out? If so, great. If not, why don’t you post the model of the display. This way we can look at a native driver specific to your model etc. There are lots of great guys here that can help, just thought letting us know the model could streamline the effort. Best of luck!


Sent from my iPhone using Tapatalk

Samsung 55" Class - Q60C Series - 4K UHD QLED LCD TV

replaces 

Samsung series 7. (7500). almost 12 years old