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Posts posted by seth_j
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5 hours ago, jfh said:
I noticed some weirdness last night, but haven’t had time to look into it. Started a zone on the Rachio site and C4 didn’t recognize it and Rachio didn’t recognize the standby off/on commands from C4
We worked on fixing the other bug and ended up creating another I guess. We tested this for a full weeks without this issue coming up. Not sure what you are seeing here. Maybe a reboot is in order for you too.
In theory you shouldn't have to mess with your API key or reselect the system if everything was working before the driver updated. Emphasis added... If the driver was in a non-functioning state where the system wasn't selected it probably didn't update correctly. I'm still not sure why it was getting in that state before but there are a lot of factors. It seems a reboot of the controller fixes most issues if the update process doesn't work.
There is a UI bug I'm trying to track down in composer where the drop downs are not showing what was selected. You can click off the driver (on to another driver) and back and it will be set. Weird.
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My experience with Bluetooth -- every version of it, even the "good" version -- has been less than stellar. Its shit technology that is never implemented correctly by the vendor or manufacturer. Maybe next year they'll get it right. 🙄 Hard pass. Use something that works.
Bluetooth -- It'll be awesome next year!®️
- sonic30101 and msgreenf
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Just because they have an Ethernet port doesn't mean they publish an API to program to.
In any event there is very little difference between ethernet and RS232 -- RS232 is older and typically better supported. Plus with RS232 you can install an optical isolator to protect the rest of your system from lightning rather inexpensively -- which may not be an issue where you are but here it would be disastrous not to protect the system.
Do NOT buy from BLACKWIRE
in General Control4 Discussion
Posted
You're getting a few people mixed up here -- and its adding confusion to the conversation.
After not hearing anything back over the weekend we [Blackwire] proactively followed up with the original dealer and got everything squared away. Issues like this are extremely rare and we have the policy in place because the customers we service (dealers) overwhelmingly understand why its in place.
You guys can keep bitching and moaning about nonsense you can't do anything about unless you own 1) Control4 or 2) Blackwire but everything is all good now because thats how we work at Blackwire. We're all former dealers here and we don't leave anyone hanging -- including people who call and are not nice on the phone -- because we have all been there.
tl;dr everything was fixed because we are not assholes like the OP suggests but that won't matter here because there's a dead horse to beat