snipboy

If you have to keep rebooting the Apple TV it sounds like the ATV stops broadcasting it's control port.... the driver listens to each ATV and asks how they want to be controlled.  Rebooting an ATV resets this.

Is that one ATV on wifi by any chance?
We've had a few request from end users to be added to our mailing lists.  Currently it's only for dealers, but our marketing team are looking at setting up a dedicated channel of end users, so watch this space.

I love my dealer, but I don't want him to burdened with having to constantly ping me whether or not I want/need an update. He's too busy. Can I get on this list for the new update coming up?
I've noticed those fringe cases with Intrinsic tend to resolve themselves with a restart of the my C4 controller, and THEN, a restart of the Apple TV I am dealing with. One particular Apple TV in my house tends to have this fringe case happen a lot -- it's the most used Apple TV as well -- so, I'd guess it's the controller not keeping up with whatever I've just done to the home network. 

we have about 8 videos in production want to try and launch with at least 5 videos and bring at least 2 more a month until we hit the first 40. will hope to have some new information asap.

No

I think in the end the market will do the talking.

If they don’t think they’re bleeding customers/sales to the likes of Smart Things/RadioRA2 etc they’re kidding themselves.

I could be wrong but it seems like they think Crestron is their biggest competitor.. but Crestron has one thing C4 doesn’t.. commercial (on a large scale).

The pricing is a bit out to lunch too.. at my place of work we pay less for Crestron than C4 MSRP for a comparable product.

As the non-tech savvy demographic ages, less and less people are going to be willing to pay for someone else to do something they can do themselves.

Kids in elementary school are writing mobile apps.. you think they’re gonna pay a dealer to program home automation?

Times have changed, and I’d put money on C4 either changing their business model or going bankrupt (figuratively speaking) in 5-10 years.

Seriously, who wants to call a dealer to change a default dim level on a dimmer? It’s absurd.

I do think C4 makes a premium product, and I have a decent sized system myself (and programmed myself..thanks Meekah) but it seriously must be a hard sell to anyone under 35 with an Alexa and some Leviton or hue already in their home.

The thought of paying a dealer hourly to sit in a queue with C4 support gives me anxiety.

@Cyknight fingers crossed

Hey Neil - shot you an email at your yahoo account. Thanks! Snip/Jeff