MikeMc

On 1/22/2020 at 10:15 AM, Lew said:

I've had the Control4 system and IPhone app since Dec 2017. The APP more and more often won't connect and I get a message that reads A 4Sight subscription is required to connect to your system remotely. We use the APP on my wife's IPhone and IPad as well and get the same message. After trying to connect repeatedly, it usually does connect on my IPhone. My wife's devices seem to connect more successfully. Recently none of the devices will connect with the Security function and show the cameras. So this morning, I deleted he system and re-added it again. I am certain I am using the correct email and password. I even entered the IP address. Now it will not connect at all. I get the same "A 4Sight subscription is required" message.

Please help 

It sounds to me like the app isn't getting SSDP replies from the controller -- or perhaps that your iOS devices are using WiFi Assist (which uses LTE when iOS thinks the WiFi isn't great).  Without 4Sight any connections that employ WiFi Assist would be problematic.  Same deal for camera connections.  You can check if WiFi assist is enabled and / or turn it off:

https://www.imore.com/how-to-turn-off-wifi-assist-ios-iphone

and see if that makes a difference.

1 hour ago, EverAction said:

Hey @jakblak so the app has been solid, no crashing. However, after a period of time the app no longer asks for TouchID, it just sits at the passcode screen. It accepts the passcode and lets you into the app. I went into Preferences and verified TouchID is still on. Had to be a few days before this started happening since I've installed the beta app.

This is indeed an Apple bug.  If you shake your device (really), the TouchID alert will show up.

18 hours ago, cdepaola said:

I'd go so far as to say, outside one small issue I continue to see, this may be the best Control4 App version I've had the pleasure of using

What issue are you experiencing?

8 hours ago, Captain2107 said:

Here what I have found so far wrong. I am on OS2 app and the “listen” icon does not show up anymore in any room and the bottom info bar when music is playing doesn’t show the “zone” icon or the forward/pause buttons like it used to. 


Sent from my iPhone using Tapatalk

There's a bug in iOS 13 that's causing this behavior.  It will be fixed in iOS 13.1 which is set to be released September 24th.  (You can beta 13.1 now if you're so inclined!)

How badly do you want something like this to work?  You might be able to set up a proxy / tunnel on something like a Raspberry Pi, have it listen on a single IP to any number of ports and then forward the traffic on to separate IP addresses / ports as needed.  (This is all internal to your network of course.)

caveat emptor -- I've not tried this, it requires work beyond a driver and it might be a headache to maintain.  

The 3.0 iOS app doesn’t support that, but the same thing can be achieved using Guided Access in iOS settings:

https://support.apple.com/en-us/HT202612

2 hours ago, manutdsoc2020 said:

So I had 4 out of the 11 working and they were all set to 16 X 9

That's probably indicative of the camera actually supporting a 16:9 thumbnail at the URL that the driver is providing and, indeed, you could keep those set to 16:9 in Composer.  The others you will need to have set to 4:3 unless you get an updated driver that provides valid URL's when 16:9 is requested, but not actually supported by the camera.  Glad that you're sorted!

2 hours ago, manutdsoc2020 said:

My Wirepath IP cameras won't load the thumbnail view of the camera when using the Iphone and Ipad using the Control4 OS3 app.

My suspicion would be that the iOS app is asking the driver for a thumbnail resolution of a given size (with a 16:9 aspect ratio if the driver states that it's supported) and then provides a URL that the camera can't actually fulfill.  Try setting the aspect ratio for the camera to 4:3 in Composer and see if that fixes your thumbnails on iOS.