Don Cohen

I'm looking through the Installation Guide PDF, and in the Installer System Settings Guide, the only place where I see these 3 options is with Item # 16: "Outdoor Sensor." Isn't this a different function from the "Primary Sensor" which is either Built-in or Wired?

Very interesting! This could definitely come in handy. Thanks.

This was back in the fall, and as I recall I didn't. But in this regard, isn't this for when you have a Wired remote temperature sensor, rather than a Zigbee sensor? After the posts from RyanE and msgreenf, indicating it isn't possible to use a Zigbee connected Temperature sensor instead of the built-in Temperature Sensor (or wired one), I stopped trying.

Thanks for the reply - will have a look.

Fair point. I have a somewhat unique relationship with my company, and am very reluctant to take their time away from their busy jobs to help me on a personal level. I joined this community to learn, contribute where I occasionally can, and perhaps it is a bit unfair of me to ask for help. I've seen this forum the same way I see the AVS Forum, where I've participated significantly for a number of years. But thinking about it, they're not quite the same, and I'll be a bit more circumspect when asking a question.

Yes, a bit harsh. Yes, I'm in Sales. I haven't looked at this in a year because I've been happily using the IR Driver. Only looking at it now since I was asked about this by someone else on the forum who in turn is trying to help his father in a fairly isolated area. So trying to do someone a favor. I had forgotten about the Network Tab when configuring Connections, so now see how to get the IP Connection, since the Driver didn't allow for it directly. Yes, I should have seen that. I'm still learning, which is part of my enjoyment of this field (a second career for me, after retiring from my first one). So thanks for pointing me in the right direction, which could have done without the personal insult.

Mine is Samsung Note 8, wife's is Samsung S8, both on Verizon.

So nobody uses the Intercom Anywhere app on Android to answer any intercom calls?

To follow up on this: I have the UB820, using an IR Driver, and it works fine. But I'm wanting to help someone else who also has a UB820, but wants to use the UB9000 IP Driver. So I thought I would add it to my system, and see how it works, but I can't figure out any way to 'connect' my UB820 to the UB9000 IP Driver. The Documentation indicates it must be added to the Project using SDDP, and since the UB820 doesn't seem to be capable of generating the necessary signal, I can't move past this. When the Driver is added Manually, there's no way I can see to enter a MAC or IP address to establish the control connection. Is it possible to work around this SDDP requirement, and use the UB9000 IP Driver with the UB820? And if so, how? I think it is possible (since I think my company tried it out when they did the original install), but I can't figure out how. Thanks.

Still interested in what other people are experiencing: I'm sure many here are using Intercom Anywhere on their Android Phones - are you able to put the phone into Speakerphone Mode, so that you can see the Video on the phone at the same time as you hear what the person is saying? Mine comes through the earpiece only, so to hear them I have to hold it to my ear, which prevents me from seeing them at the same time. This seems like a basic function, and I'm still hoping I'm missing something to get this working right. Thanks.

Looks interesting. How comprehensive is the Control4 Driver, and where can you get it? Also - does this work with Intercom Anywhere? I disabled all echo cancellation options I can find, on both devices, but the problem remains.

I was thinking along the same lines. There are various echo cancellation features on both the DS2 Mini and the T3, and I tried turning off any and all of these options that I could find, with no improvement. But based on your ideas, I'll double-check on all of this to make sure. I really love my C4 system overall, but the DS2 Mini has been a disappointment: the current Audio Intercom problem, poor night mode video quality, relatively low resolution video, the "Poor Connection" error I sporadically get on any Intercom calls, from T3 or Android Phones, not providing a wide enough angle to see what packages might be placed at the doorstep, no PIR motion options, etc. But when I've researched other options, I haven't as yet found any compelling alternatives.

Very interesting - appreciate your taking the time to post here. This morning I upgraded to 3.1.3 just in case this had been addressed, but no change at all. Rebooted the Controller, Restarted/AutoConfig'd the DS2, played around with a wide variety of audio settings on both the T3 and the DS2 Mini, but the problem is unchanged. When I go from Intercom Anywhere to the DS2 Mini from my Android phone, sometimes the Audio is bad like when using the T3, but other times it's better (though not great). What I experience is occasional 'squelching' kind of sounds on the T3 itself, with similar sounds, and the Audio cutting out at the DS2 Mini. Is this what you're experiencing, or is yours different? I haven't registered yet at the Dealer Forum, and may do so, but if you find out anything there, please post here as well.

Appreciate the reply - I have used Apps like that in the past for similar purposes, so it could be a work-around. I'm still genuinely curious if others have a built-in way of getting speakerphone functionality with Intercom Anywhere, which would seem essential for what it is doing.

I'm sure many are using Intercom Anywhere, on Android - can Speakerphone be enabled? This seems like a basic function, in order to use both the audio and video aspect of the Intercom functioning. Hopefully there's some setting I'm missing.

Thanks for the reply. DS2 Firmware shows as 2.25.2.34.15 which as far as I have found, is the latest firmware. Regarding Topography: The following are plugged into an Araknis AN-210-SW-R-8-POE Switch, which in turn is connected to the Araknis AN-3100-RT-4L2W Router directly below it: Araknis AN-500-AP-I-AC WAP DS2 Mini Other devices (Computer, Cable Modem, etc.) On the other side of this same room from the above devices, there is an Araknis AN-110-SW-R-8 Switch, connected with a 30' or so run of Ethernet Cable, to the other POE Switch. Plugged in here are: EA-3 Controller Luma 510 Series NVR (with feeds from 2 Luma 510 Series Cameras elsewhere in the home) Some other devices (Roku, other AV Devices) So the EA-3 Controller is on one Araknis switch, while the WAP and DS2 are on the 'main' POE switch. But these are connected by a single relatively short run of CAT6 cable. Thoughts on this?

Tried that this morning - no difference. It's looking more and more like it's a T3 hardware problem... Still open to other ideas before I pursue replacement. ETA: If I wanted to test the POE Cable from my Switch to the DS2 Mini, I was thinking of using this Klein Tester. Would this be sufficient to find 'subtle' problems, rather than overt breaks in continuity? The reason I ask is that I would have thought that either it works, or it doesn't, with no inbetween. If the sporadic Video feed problem that I referred to above, and in a different thread, is arising from the cable not "fully" working and providing full bandwidth, would this Tester identify that problem? And if not, what else could I use?

Interesting idea - never thought of that. Easy enough to do, so I'll check this out tomorrow.

I haven't posted there yet, but you're probably right about that. I'm also thinking a T3 replacement might be in order, and am just trying to be sure I'm not overlooking something else that might be responsible. I'd hate to go through that hassle, just to have the problem persist. I think I'll also order a Klein Tools cable tester, to determine for sure if the DS2 cable is 100%. When I was troubleshooting the Video Error Message, that was one step suggested that I hadn't gotten around to. Thanks for your replies.

We don't have close neighbors, and I've used "WiFi Analyzer" to look at channels. And using Speedtest.net on my Android phone, in the same location, on the same 2.4GHz band, gives around 50mbps pretty consistently. We have 200 down and 20 up with Spectrum. Araknis 510 series router, and 2 Araknis WAP's, one of which is perhaps 20 feet from where we keep the T3. The 2.4GHz band is Channel 1, Set. 5GHz band is Auto. I've also tested this out on my phones with a strong Cellular signal (we have a 4g Network Extender), and see the same video error message. So while I agree that it is suggestive of being WiFi related, it doesn't seem to be that way, based on what I've seen above. And yes - DS2 firmware is up to date, as well as the driver. I actually replaced the DS2 once, thinking there was something wrong with it, and had to reconfigure it. And I did a T3 factory reset yesterday, with no change. Appreciate the reply and suggestions - I'm all ears to any other insight you might have on this, or things I can do to test.

Yes, WiFi, with a very strong signal - shows as 100% in Composer Pro. I double-checked and found this, a little different from what I saw above. If I do an Intercom call between the T3 and my Android Phone, the sound is usually fine on both ends, suggesting the T3's microphone is ok. What would cause poor voice transmission from the T3 to the DS2 Mini? I'm on 3.1.0 and all Drivers are up to date for all of my devices. Could a poor POE Cable Connection to the DS2 Mini cause this? One reason I ask is that when I do Video Intercom to the DS2 Mini, I sporadically see this error message on the Intercom Anywhere App, or sometimes on the T3 as well: "Poor Communication. Continuing with Audio. Video will return when the connection improves."

I have a DS2 Mini, with Intercom Anywhere on my Android phone, and a current 4Sight subscription. When somebody rings the doorbell, my phone rings, the notification appears, I open the App, and answer the call. Despite this being much cumbersome than I would like (I would prefer this be handled the same way as an Incoming phone call, where a single tap makes the connection), it works as it should. However, the sound from the Door Station is coming in through the phone's ear speaker, and I don't see any way to engage the Speaker Phone. So for me to hear whoever is at the door, I have to hold the phone up to my ear, but then I can't see the Video on my phone. If I want to watch the Video, I can't hear what they're saying. Am I missing something obvious? How to I enable Speakerphone Mode with Intercom Anywhere?? I've looked through all the settings I can find, but if it's there, I'm not seeing it.

Did you ever get this resolved? I run into this message sporadically with Intercom Anywhere, T3 or Android Phone, connecting to my DS2 Mini. WiFi or Cellular signal. I've explored this, but have not come up with a solution. One possibility is a problem with the actual POE cable or connections. It runs under the house, and I haven't purchased any gear yet to test the cable for continuity, etc.

Any insight on this? Thanks.

I'm guessing I'm not the only one, but my Ecobee 3 Thermostat continues to go offline every couple of weeks or so. What makes it even more frustrating is that it takes 3 or 4 tries in the Ecobee App to remove the Control4 connection before it 'sticks.' No idea why that's the case. I then get another PIN code and it will quickly reconnect, but this is frustrating.