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robbie3130

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Posts posted by robbie3130

  1. On 3/21/2022 at 2:21 PM, wrenz said:

    I have just installed Sinope TH1300ZB-C4.  The displayed time if off by an hour from real time even though C4 has the correct time.  I do not see where I can correct the time.  Your thoughts are appreciated.

    Also, does the time display mean my schedule to turn heat on/off is also off by an hour?  Thanks

    Looks like I'm running 4.0.8 - your dealer should be able to update it for you in Composer Pro. I don't ever recall time issues honestly.. even with the recent time change they remained correct. I don't believe there are any time settings in Composer Pro .. they just use the controller time is what I figure. Probably worth the shot to have the driver updated and then reboot your controller.

  2. 12 hours ago, Dueport said:

    Wonder if your dealer would be able to file a support request with C4 so they can look into it?  Or maybe someone from C4, maybe @RyanE could please advise as to how best to flag a potential issue for investigation?

    Yeah, just figured i would put it here in case anyone else has the same issue. With the secondary subscription it’s working fine now so whatever I guess.

  3. On 11/1/2021 at 9:45 PM, Cyknight said:

    PS do make sure you're using the username for the 'additional internet radio login' - not the email for the account admin

    Can confirm that isn't the issue - the creds were saved prior to upgrading to the platinum package, which is when it stopped working. At the time I just figured it was either an issue with SXM or the C4 driver.. but after several weeks with it still not working tried logging out and into a different account with normal plan and it worked fine.

    If the password is wrong it just says invalid username/password, if it's correct (on the platinum package) it says "Unexpected error" or something similar.

  4. 55 minutes ago, Tokead said:

    I’m finding that I’m not getting a call consistently  though the intercom app when someone presses the button. When I test at home, my phone rings but not when out.
    i also find there’s a lag of about 5-10 seconds from when the button is pushed and my bell rings in the house (I’m not using the speakers at the moment). Is there a setting that needs to be adjusted. 

    Same issues here. Also on reboot of the Chime it looses the event settings. Hopefully a fw update sorts some of this out.

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