AceOfSpades Posted May 14, 2019 Share Posted May 14, 2019 I am having issues with IR controls from both of my HC800s. The HC250 doesn't have any issues, but I can't control anything via IR from HC800. How do I troubleshoot if the HC800 is sending commands? Is there a mechanism to see what commands the HC800 is sending out? I need to configure IR for these shit-aki Spectrum 110-a Cable Box. Thank You in advance Quote Link to comment Share on other sites More sharing options...
pkkaiser Posted May 14, 2019 Share Posted May 14, 2019 Does the hc250 control the spectrum box (in other words is IR emitter placed correctly on.box)? If so then u can see the ir emitter flash (depending on.type) when say channel change or something is sent from hc800. If it is not visible to naked eye try looking with cell phone camera which will pick up the IR flash to see if signal being sent. If the Ir flashes, then it is either placed wrong on box or incorrect driver or bindings not correct. Quote Link to comment Share on other sites More sharing options...
AceOfSpades Posted May 14, 2019 Author Share Posted May 14, 2019 No. The Spectrum Cable Box is new to my installation. The issue I have is that the HC800 is not sending any IR commands to any devices (TV, Projector or anything.) I need to troubleshoot that process. Quote Link to comment Share on other sites More sharing options...
lippavisual Posted May 14, 2019 Share Posted May 14, 2019 System Manager, check IO server process, disable then enable to see if the IR ports come back. Are you using a certified driver or made your own?? Could be a bad code stopping the service as well. Quote Link to comment Share on other sites More sharing options...
AceOfSpades Posted May 14, 2019 Author Share Posted May 14, 2019 I will try that. The Driver I am testing is the Humax Driver from the Driver Store. However, I have the issues with all IR devices connected to the Controller. I rebooted the Controller from System Manager also. I will test the IOServer process to see if that fix the issue. Quote Link to comment Share on other sites More sharing options...
buckeye Posted February 9, 2022 Share Posted February 9, 2022 Resurfacing an old thread but curious if there was a resolution on this. I seem to be seeing the same problem. All IR controlled devices that are connected to the IR out on my HC800 are no longer getting IR commands. If I move the IR blaster from the HC800 to the IO Extender then they work so it's not cable or placement. I've tried a reboot and disable/enable of ioserver in System Manager but no luck. Thanks for any insights here. Quote Link to comment Share on other sites More sharing options...
RAV Posted February 9, 2022 Share Posted February 9, 2022 3 hours ago, buckeye said: Resurfacing an old thread but curious if there was a resolution on this. I seem to be seeing the same problem. All IR controlled devices that are connected to the IR out on my HC800 are no longer getting IR commands. If I move the IR blaster from the HC800 to the IO Extender then they work so it's not cable or placement. I've tried a reboot and disable/enable of ioserver in System Manager but no luck. Thanks for any insights here. Could be hardware age. I would backup, image update it to 2.10.6 or latest 3.x Reload and hope. Quote Link to comment Share on other sites More sharing options...
buckeye Posted February 11, 2022 Share Posted February 11, 2022 It is about 8 yrs old so wouldn't be surprised. Will try a reimage and cross fingers. Thanks Quote Link to comment Share on other sites More sharing options...
buckeye Posted February 25, 2022 Share Posted February 25, 2022 Was finally able to get some time with dealer and they were able to reimage and update to 3.2.4 and the IR is working again. Just FYI for anyone else seeing similar issues. Quote Link to comment Share on other sites More sharing options...
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