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Epic Systems - Alexa Stopped Working


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V2 currently requires Os3. We are working on a version for 2.10.6.

If you have Composer pro you can backup your project before updating the driver. Then open virtual director in one Composer instance and load your backup project file. In another composer window, open the project on the controller. Redefine your triggers in the v2 driver, then just copy/paste your programming from the backup.

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  • 3 weeks later...

I couldn't figure out why Alexa suddenly wasn't acting on my commands though she would say "OK".... I have 3.0 so obviously my 1.8 driver isn't working now either.

Has anyone transferred their old programming from the 1.8 driver to the 2.0 driver yet?  I'm guessing I'll have to have my dealer do this?  I have a ton of programming using the driver.

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I've migrated several systems over.  Typically I"ve just taken a backup of the project, opened it in virtual director (requires Composer Pro), and then copied/pasted the programming after re-defining the triggers.  Whole thing usually takes about 30 minutes or so (obviously depends on how many triggers you have).  If you don't have composer pro, you could copy/paste the programming to a macro (either separate macros for each trigger, or dump it all into one macro), and then copy/paste from there.  That could all be done in HE.

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1 minute ago, chopedogg88 said:

I've migrated several systems over.  Typically I"ve just taken a backup of the project, opened it in virtual director (requires Composer Pro), and then copied/pasted the programming after re-defining the triggers.  Whole thing usually takes about 30 minutes or so (obviously depends on how many triggers you have).  If you don't have composer pro, you could copy/paste the programming to a macro (either separate macros for each trigger, or dump it all into one macro), and then copy/paste from there.  That could all be done in HE.

Could I have you do this remotely?  That might be the best and I wouldn't have to worry about missing anything via Composer HE

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No change. My partner who developed the driver is out of the country dealing with some personal stuff and can't work on it till he returns in early November.

Best bet if you must stay on 2.10.6 is to purchase a Gen 1 Echo on ebay and use it with the v180 driver.

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