avittech Posted March 15, 2012 Share Posted March 15, 2012 I am seeing this error on clients machines as well, only when they use the ipad Control4 app. Link to comment Share on other sites More sharing options...
BlueWater84 Posted March 17, 2012 Share Posted March 17, 2012 Does anyone else on here use playlists that you have created in Rhapsody? As of yesterday I am have been unable to load any of the playlists I created...they show up on my ipad/iphone/TCs like they should under My Rhapsody - Playlists, however when I try to play one nothing happens. My rhapsody channels are working but I have spent a good bit of time setting up custom playlists and would like to be able to listen to them. Link to comment Share on other sites More sharing options...
CFUG Posted March 17, 2012 Share Posted March 17, 2012 Playlist are working here. I use Playlist as an alarm clock for the kids on school days. Every weekday AM these are played. Link to comment Share on other sites More sharing options...
Godzilla Posted March 17, 2012 Share Posted March 17, 2012 Mine are good Link to comment Share on other sites More sharing options...
TexasBill Posted March 18, 2012 Share Posted March 18, 2012 Does anyone else on here use playlists that you have created in Rhapsody? As of yesterday I am have been unable to load any of the playlists I created...they show up on my ipad/iphone/TCs like they should under My Rhapsody - Playlists, however when I try to play one nothing happens. My rhapsody channels are working but I have spent a good bit of time setting up custom playlists and would like to be able to listen to them.Have your dealer remove and put back your account- it will work again. Link to comment Share on other sites More sharing options...
CFUG Posted March 18, 2012 Share Posted March 18, 2012 ^Huh? Account Properties is the same whether it's in CP or CHE. Do you mean deinstall and reinstall the Rhapsody agent? Link to comment Share on other sites More sharing options...
TexasBill Posted March 18, 2012 Share Posted March 18, 2012 ^Huh? Account Properties is the same whether it's in CP or CHE. Do you mean deinstall and reinstall the Rhapsody agent?I did not know if he knew how to do that - When his symptoms happen to me I simply do the following dance until it works:1. if the account is gone - then put it back and change the song that is playing in the list to the next song and it works2. authenticate the account - then change the song - if the authentication takes more than 3-5 seconds it is hung.2. if the account is still there then delete teh account and put it back and then change the song that is playing n the play list and it workThis is a CONSTANT dance and it will happen when you are simply playing a playlist - you will hear a "click" and you can no longer hear the song. The play list is still there, all your audio zones are still there - nothing is wrong BUT - you cannot hear it any more.Bill Link to comment Share on other sites More sharing options...
BlueWater84 Posted March 18, 2012 Share Posted March 18, 2012 I removed and reinstalled my account. I am still unable to play any of my playlists...all I can get to work are the Rhapsody channels. Link to comment Share on other sites More sharing options...
TexasBill Posted March 18, 2012 Share Posted March 18, 2012 I removed and reinstalled my account. I am still unable to play any of my playlists...all I can get to work are the Rhapsody channels.Sorry - you are having an issue that I have not yet.Bill Link to comment Share on other sites More sharing options...
rydbeckc Posted March 18, 2012 Author Share Posted March 18, 2012 ^Question for your dealer. My experience has been you would do well to request rather than assume you will get the latest & greatest.I agree. What is the difference in software 2.1.4- 2.2? Anything major? Link to comment Share on other sites More sharing options...
thecodeman Posted March 18, 2012 Share Posted March 18, 2012 ^Question for your dealer. My experience has been you would do well to request rather than assume you will get the latest & greatest.I agree. What is the difference in software 2.1.4- 2.2? Anything major?Bug fixes, mostly. 2.2 adds support for new hardware as well (hc800). I would recommend the update. Link to comment Share on other sites More sharing options...
rydbeckc Posted March 18, 2012 Author Share Posted March 18, 2012 Thanks Cody Link to comment Share on other sites More sharing options...
TexasBill Posted March 18, 2012 Share Posted March 18, 2012 ^Question for your dealer. My experience has been you would do well to request rather than assume you will get the latest & greatest.I agree. What is the difference in software 2.1.4- 2.2? Anything major?Bug fixes' date=' mostly. 2.2 adds support for new hardware as well (hc800). I would recommend the update.[/quote']However... It should be noted that 2.2 does NOT fix the bug being talked about in this thread.Bill Link to comment Share on other sites More sharing options...
BlueWater84 Posted March 19, 2012 Share Posted March 19, 2012 I've spent the last 3 hours trying to get my rhapsody back working with no luck. I was able to play a few playlists that I created, however I'm clueless as to why they only work sometimes. At this point I am thinking I'll just go back to using my music server and cancel rhapsody even though I have really enjoyed it while it was working... Link to comment Share on other sites More sharing options...
HookedOnC4 Posted March 19, 2012 Share Posted March 19, 2012 I've spent the last 3 hours trying to get my rhapsody back working with no luck. I was able to play a few playlists that I created, however I'm clueless as to why they only work sometimes. At this point I am thinking I'll just go back to using my music server and cancel rhapsody even though I have really enjoyed it while it was working...My playlists show up under my music. It looks like it stores the playlists on my 1000. I could be wrong but all is working. Not sure why it would work in some areas and not others. Link to comment Share on other sites More sharing options...
thecodeman Posted March 19, 2012 Share Posted March 19, 2012 I agree. What is the difference in software 2.1.4- 2.2? Anything major?Bug fixes' date=' mostly. 2.2 adds support for new hardware as well (hc800). I would recommend the update.[/quote']However... It should be noted that 2.2 does NOT fix the bug being talked about in this thread.BillCorrect, I believe this is something Control4 is trying to nail down as not all systems are experiencing it. Those of you that are, I would encourage you to get your dealer involved to call into support so they can take a look/get logs/etc and get a patch developed if that's what's needed. Link to comment Share on other sites More sharing options...
thegreatheed Posted March 19, 2012 Share Posted March 19, 2012 Bug fixes' date=' mostly. 2.2 adds support for new hardware as well (hc800). I would recommend the update.[/quote']However... It should be noted that 2.2 does NOT fix the bug being talked about in this thread.BillCorrect, I believe this is something Control4 is trying to nail down as not all systems are experiencing it. Those of you that are, I would encourage you to get your dealer involved to call into support so they can take a look/get logs/etc and get a patch developed if that's what's needed.It's actually a Rhapsody issue, per the dealer forums. Link to comment Share on other sites More sharing options...
thecodeman Posted March 20, 2012 Share Posted March 20, 2012 However... It should be noted that 2.2 does NOT fix the bug being talked about in this thread.BillCorrect' date=' I believe this is something Control4 is trying to nail down as not all systems are experiencing it. Those of you that are, I would encourage you to get your dealer involved to call into support so they can take a look/get logs/etc and get a patch developed if that's what's needed.[/quote']It's actually a Rhapsody issue, per the dealer forums.Now we wait for them to fix it. Link to comment Share on other sites More sharing options...
BlueWater84 Posted March 20, 2012 Share Posted March 20, 2012 I received an e-mail from my dealer yesterday. He said Control4 is aware of a problem and that supposedly Rhapsody made some changes in their system that causes random and intermittent issues. Link to comment Share on other sites More sharing options...
rydbeckc Posted March 20, 2012 Author Share Posted March 20, 2012 I received an e-mail from my dealer yesterday. He said Control4 is aware of a problem and that supposedly Rhapsody made some changes in their system that causes random and intermittent issues.If this is true why isn't everyone using C4 and Rhapsody experiencing the same issue? For me it is not random or intermittent. It happens every single time I open it and sometimes in the middle of a song. Link to comment Share on other sites More sharing options...
thegreatheed Posted March 20, 2012 Share Posted March 20, 2012 I received an e-mail from my dealer yesterday. He said Control4 is aware of a problem and that supposedly Rhapsody made some changes in their system that causes random and intermittent issues.If this is true why isn't everyone using C4 and Rhapsody experiencing the same issue? For me it is not random or intermittent. It happens every single time I open it and sometimes in the middle of a song.For the same type of reason everyone doesn't experience every Windows software bug on their Windows installation. Link to comment Share on other sites More sharing options...
CFUG Posted March 20, 2012 Share Posted March 20, 2012 Yeah, not always black & white. If you've ever written code for the masses, you quickly find that someone's install is a bit different than the rest that causes unforeseen issues. I'm just glad I'm not in that bunch as I've done my time in the barrel already with Control4 glitches. Link to comment Share on other sites More sharing options...
rydbeckc Posted May 12, 2012 Author Share Posted May 12, 2012 I agree. What is the difference in software 2.1.4- 2.2? Anything major?Bug fixes' date=' mostly. 2.2 adds support for new hardware as well (hc800). I would recommend the update.[/quote']However... It should be noted that 2.2 does NOT fix the bug being talked about in this thread.BillI was able to get this issue fixed by replacing the router. I was using a D-link WBR-2310 (not recommended by C4) and replaced it with a Netgear WNDR4500. I was also having trouble accessing my.control4.com wth the old router as well. Now all is good. Link to comment Share on other sites More sharing options...
thecodeman Posted May 12, 2012 Share Posted May 12, 2012 Bug fixes' date=' mostly. 2.2 adds support for new hardware as well (hc800). I would recommend the update.[/quote']However... It should be noted that 2.2 does NOT fix the bug being talked about in this thread.BillI was able to get this issue fixed by replacing the router. I was using a D-link WBR-2310 (not recommended by C4) and replaced it with a Netgear WNDR4500. I was also having trouble accessing my.control4.com wth the old router as well. Now all is good.You also updated to 2.2.1, which has some fixes for Rhapsody. Link to comment Share on other sites More sharing options...
rydbeckc Posted May 14, 2012 Author Share Posted May 14, 2012 However... It should be noted that 2.2 does NOT fix the bug being talked about in this thread.BillI was able to get this issue fixed by replacing the router. I was using a D-link WBR-2310 (not recommended by C4) and replaced it with a Netgear WNDR4500. I was also having trouble accessing my.control4.com wth the old router as well. Now all is good.You also updated to 2.2.1' date=' which has some fixes for Rhapsody.[/quote']Thanks again for all your help Cody!! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.