C4 Controler not working with SkyQ after network change

[deadsquirrel]

Hi All, Sky was down most of yesterday and today i had to go into the sky connection setup and mess about with the ip address to get it to reconnect. Stupidly i did not make a note of the manual ip that the skyq was set to. I now lost all  sky functionality on my control4 remote. Everything else works fine. Just can use the remote any more for sky. Nit of a pain as the original skyq remote does not work from the lounge location as the sky box is in a rack in the next room. Could it be that it has something to do with the fact that the ip address of the sky box changed? If so, any ideas on how to find out what the ip was set to in the first place? Checked router logs but they dont go into such details.

 

Any advice would be appreciated.

[tdougray]

Not  sure if you can find previous assigned addresses. I think you'll have to re-assign the new address in composer under the skyQ driver. There will be plenty of guys on here willing to do that.

[msgreenf]

Yes. The IP needs to be updated in the driver

Sent from my BBF100-2 using Tapatalk

[deadsquirrel]

Thanks guys. I have contacted my dealer and he told me the IP that the remote is looking for and i set the skyq box to that IP and its all working perfectly again. Slowly learning.

[sonic30101]

1 hour ago, deadsquirrel said:

Thanks guys. I have contacted my dealer and he told me the IP that the remote is looking for and i set the skyq box to that IP and its all working perfectly again. Slowly learning.

I would look into logging into your router and set up a DHCP reservation to keep its IP address locked at the right one

[Gary Leeds UK]

The Sky Q box can get bit excited - Simple rebot of the box fixes most issues for us !!

[deadsquirrel]

Thanks Sonic. Will do.