J to the D Posted November 29, 2019 Share Posted November 29, 2019 Bit of a strange one here with the light sensor on a dual load dimmer (square UK version). It is located in a bedroom so the led's are set to turn off in a dark room, however for some reason the led's decide to turn on when they feel like it. It can be in the middle of the night and pitch black and the led's will turn on to full brightness yet I have no idea why. I also have two wireless keypads in the same room which work no problem and the led's only turn on when there is light in the room. Control4 have replaced the switch but that has not solved the issue. Any ideas how to resolve or has anyone come across this before? Thanks Quote Link to comment Share on other sites More sharing options...
Cyknight Posted November 30, 2019 Share Posted November 30, 2019 Got a wake-up programmed? Mockupancy driver? Vacation or other scheduled lights that accidentally include that light? Programming on lighting scenes becoming active? Note that the first two will NOT show up in detective suite so they're easy to miss. Quote Link to comment Share on other sites More sharing options...
Brownbatsbreath Posted November 30, 2019 Share Posted November 30, 2019 Do you have the status LEDs and the backlighting set to off in a dark room? Or just the status LEDs? I’ve head of issues with the backlighting being picked up by the light sensor. I believe you could also do this in programming. Turn off the LEDs after a certain time, and back on in the morning. Quote Link to comment Share on other sites More sharing options...
J to the D Posted November 30, 2019 Author Share Posted November 30, 2019 So I am testing it another dual load dimmer in a different room and I am getting the same issue. I have set the led's and backlight to be off in a dark room and I have put some electrical tape over the sensor so there is no light going through. Randomly the led's will just turn on and when looking in composer HE it is reading the light level at 255! Then the led's will turn off after a while. It is impossible to be reading any light because I have tape over the sensor. It's frustrating because the dual load dimmer which caused the issue is in a bedroom and the led's will just turn on at a random time in the middle of the night and with them being so bright it wakes me up. I have two wireless keypads in the same room which have no issues so it is only the dual loads which seem to have this issue... I am stumped. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted November 30, 2019 Share Posted November 30, 2019 Ah sorry I mis understood, you're talking about the LEDs on the device itself. Quote Link to comment Share on other sites More sharing options...
J to the D Posted November 30, 2019 Author Share Posted November 30, 2019 2 hours ago, Cyknight said: Ah sorry I mis understood, you're talking about the LEDs on the device itself. Yeh it’s the LEDs on the keypad itself. Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted December 1, 2019 Share Posted December 1, 2019 can you send a screenshot of your light graph where you have the LEDs enable and disable under certain light levels. I can compare them against mine... like someone else said check everywhere to make sure the Leds are not being triggered by something else. Quote Link to comment Share on other sites More sharing options...
J to the D Posted December 1, 2019 Author Share Posted December 1, 2019 So here is a photo of the dual load dimmer where you can see the LEDs are on even though there is electrical tape over the sensor. (Excuse the labels, engraved buttons haven’t arrived yet) I have also included a screenshot of the LED graph. What’s concerning is it shows current ambient at a maximum of 255 yet the electrical tape lets 0 light in. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted December 1, 2019 Share Posted December 1, 2019 Sounds like it's on custom and over riding it Quote Link to comment Share on other sites More sharing options...
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