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C4 touch screen keeps "turning on" every minute


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Hi all

I have 3 touch screens. One of them (the main one) keeps refreshing / turning on every minute or so (i.e. the screen saver keeps cutting out back to the home screen). I've checked the connections and screen saver settings, and it all seems fine. Not a big issue, but quite annoying and distracting...

Does anyone have any suggestions on what is going on?

Thanks very much for everyone's inputs in advance.

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22 hours ago, jimmyeatworld said:

Hi all

I have 3 touch screens. One of them (the main one) keeps refreshing / turning on every minute or so (i.e. the screen saver keeps cutting out back to the home screen). I've checked the connections and screen saver settings, and it all seems fine. Not a big issue, but quite annoying and distracting...

Does anyone have any suggestions on what is going on?

Thanks very much for everyone's inputs in advance.

On OS3.2?  I have had all sorts of problems, including something like this after refreshing navigators since moving to OS3.2.  My issues resolve after a hard reboot (with everything powered down for 30 seconds) but reappear the next time I refresh navigators...

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Thanks everyone!

  • OS2 (apparently I can't update it without causing issues with my security alarm system)
  • No luck with soft and hard reboot
  • Very intermittent (yesterday was terrible - every few seconds, but today seems better (every few minutes or so)
  • I strongly suspect something is wrong with the touch screen itself vs a software issue unfortunately 

Let me see how it plays out - may need replacing / fixing if it gets worse I guess.

 

 

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21 minutes ago, jimmyeatworld said:

Thanks everyone!

  • OS2 (apparently I can't update it without causing issues with my security alarm system)
  • No luck with soft and hard reboot
  • Very intermittent (yesterday was terrible - every few seconds, but today seems better (every few minutes or so)
  • I strongly suspect something is wrong with the touch screen itself vs a software issue unfortunately 

Let me see how it plays out - may need replacing / fixing if it gets worse I guess.

 

 

Good luck! Does sound like hardware...

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