ekohn00 Posted April 21, 2023 Share Posted April 21, 2023 I just invested in a BlueSouund Node System has been upgraded to 3.3, running latest bluesound drivers and firmware, etc. I had my dealer install the bluesound drivers and minidrivers. In composer i can see the bluesound, and see it's IP@ etc in the driver. However when i got to listen -> bluesound, nothing is showing under Devices and Services. Anyone have some experience with Bluesound? thanks. Quote Link to comment Share on other sites More sharing options...
Amr Posted April 21, 2023 Share Posted April 21, 2023 5 hours ago, ekohn00 said: I just invested in a BlueSouund Node System has been upgraded to 3.3, running latest bluesound drivers and firmware, etc. I had my dealer install the bluesound drivers and minidrivers. In composer i can see the bluesound, and see it's IP@ etc in the driver. However when i got to listen -> bluesound, nothing is showing under Devices and Services. Anyone have some experience with Bluesound? thanks. Did he refreshed navigators after adding it? Also in the audio points is it linked correctly to an input to one of your controllers? Quote Link to comment Share on other sites More sharing options...
Amr Posted April 21, 2023 Share Posted April 21, 2023 This is how I have it under Listen Quote Link to comment Share on other sites More sharing options...
Cyknight Posted April 21, 2023 Share Posted April 21, 2023 There is a pretty major new driver update for BlueSound fairly recently, and if there is ANY mismatch between version numbers between the network, node and mini app drivers it acts weird in all sorts of ways: your dealer should make sure ALL driver get updated with the latest drivers: https://bluos.net/downloads/ has the newest version. Note that after updating, your system should be rebooted so it loads all of the driver updates (it should automatically call for it, but just in case, do a hard reboot once done) Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted April 21, 2023 Author Share Posted April 21, 2023 3 hours ago, Amr said: This is how I have it under Listen Show off he showed them the screen shot of being linked to the input..... Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted April 21, 2023 Author Share Posted April 21, 2023 35 minutes ago, Cyknight said: There is a pretty major new driver update for BlueSound fairly recently, and if there is ANY mismatch between version numbers between the network, node and mini app drivers it acts weird in all sorts of ways: your dealer should make sure ALL driver get updated with the latest drivers: https://bluos.net/downloads/ has the newest version. Note that after updating, your system should be rebooted so it loads all of the driver updates (it should automatically call for it, but just in case, do a hard reboot once done) All good. I am thinking there's a driver version problem (maybe), when i click on the driver it shows 3.0.1, but strangely it shows 3.2.0 in the properties. I did a hard reset this morning, no joy. Also backed down the Firmware on the Node, since there is a Roon problem, still No Joy. Quote Link to comment Share on other sites More sharing options...
Amr Posted April 22, 2023 Share Posted April 22, 2023 2 hours ago, ekohn00 said: All good. I am thinking there's a driver version problem (maybe), when i click on the driver it shows 3.0.1, but strangely it shows 3.2.0 in the properties. I did a hard reset this morning, no joy. Also backed down the Firmware on the Node, since there is a Roon problem, still No Joy. My Driver version is 3.0.8 and it’s the latest driver from BS and it’s newer than the online version, it had been the case since day one which is running for more than 14 months now! Quote Link to comment Share on other sites More sharing options...
SpencerT Posted April 22, 2023 Share Posted April 22, 2023 NAD CI-580 here (4 bluos players). Running the 3.2.0 driver downloaded from the NAD website on everything (players, mini apps, zone network, etc.). If I hover over each device in monitoring, they show 3.01 or 3.06 in the hover. Clicking on anything in details shows the correct driver (3.2.0 driver in my case). Been this way since I've been on C4. I don't know why, and it doesn't seem to cause any problems. My CI-580 is running bluos 3.20.45. I only stream Qobuz, Tidal and TuneIn off the bluesound. I setup all of my logins in the BluOS app for the services I use. I use a few mini apps and mostly the individual players in C4. In navigator, I hide the "bluesound endpoints" and only expose the individual players (I have a couple going through external DACs that I want to be able to specifically select) and the mini apps (my playlists, my stations, qobuz, TuneIn, tidal). And, most importantly, hard reboot your bluos device after a driver or firmware update. They (bluesound) only occasionally list it in release notes, but it's pretty much the thing that fixes the thing when the thing glitches. Quote Link to comment Share on other sites More sharing options...
ekohn00 Posted April 22, 2023 Author Share Posted April 22, 2023 1 hour ago, Amr said: My Driver version is 3.0.8 and it’s the latest driver from BS and it’s newer than the online version, it had been the case since day one which is running for more than 14 months now! check again, latest is 3.2 online. but don't install, who knows maybe that's why mine isn't working. I also found out the latest firmware kills roon ready. Quote Link to comment Share on other sites More sharing options...
Amr Posted April 22, 2023 Share Posted April 22, 2023 9 minutes ago, ekohn00 said: check again, latest is 3.2 online. but don't install, who knows maybe that's why mine isn't working. I also found out the latest firmware kills roon ready. Okay just found out that version 3.2 is out! Why Composer is not advising there are drivers to update? Well I will need to understand the release notes from NAD website before asking my dealer to update! Quote Link to comment Share on other sites More sharing options...
SpencerT Posted April 22, 2023 Share Posted April 22, 2023 11 minutes ago, Amr said: Okay just found out that version 3.2 is out! Why Composer is not advising there are drivers to update? Well I will need to understand the release notes from NAD website before asking my dealer to update! You can update each of the drivers yourself in HE (it's how I do it). Composer never prompts me with a bluos update. 3.2 works fine for me. Amr 1 Quote Link to comment Share on other sites More sharing options...
Cyknight Posted April 22, 2023 Share Posted April 22, 2023 56 minutes ago, Amr said: Okay just found out that version 3.2 is out! Why Composer is not advising there are drivers to update? BluSound develops those drivers themselves (or outsource it, but it's not done by Control4 at least). Composer only checks the native database (just like driver central and others only check their own), so there wouldn't be any way for it to know until updated drivers get pushed out. They do, but it's usually quite delayed before they send them/before it goes through certification. 1 hour ago, ekohn00 said: but don't install, who knows maybe that's why mine isn't working To be clear, I have multiple sites running this version of the driver, non of them have issues - That said I did have an issue at two of these sites where the devices weren't showing properly when we added zones, and it was fixed by ensuring a matched version as per above mention Amr 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 22, 2023 Share Posted April 22, 2023 A binding was missing Quote Link to comment Share on other sites More sharing options...
Amr Posted April 22, 2023 Share Posted April 22, 2023 1 minute ago, msgreenf said: A binding was missing Okay that’s make sense Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 22, 2023 Share Posted April 22, 2023 and drivers needed updating... Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 22, 2023 Share Posted April 22, 2023 no, still not working - this is odd. We have bluesound services bound and they can't be added to the listen menu. Are you using that @Amr? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 22, 2023 Share Posted April 22, 2023 @SpencerT do you use the services drivers? Quote Link to comment Share on other sites More sharing options...
SpencerT Posted April 22, 2023 Share Posted April 22, 2023 Services as in qobuz etc? Yes. Quote Link to comment Share on other sites More sharing options...
Amr Posted April 22, 2023 Share Posted April 22, 2023 20 minutes ago, msgreenf said: no, still not working - this is odd. We have bluesound services bound and they can't be added to the listen menu. Are you using that @Amr? Yes am using all services directly, but am still on old version of the driver. Are services binded to BS driver? It’s like Roku channels Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 22, 2023 Share Posted April 22, 2023 10 minutes ago, Amr said: Yes am using all services directly, but am still on old version of the driver. Are services binded to BS driver? It’s like Roku channels Yup. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 22, 2023 Share Posted April 22, 2023 And I did update the drivers to 321 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 22, 2023 Share Posted April 22, 2023 Err 231. I don't recall now Quote Link to comment Share on other sites More sharing options...
SpencerT Posted April 22, 2023 Share Posted April 22, 2023 Does the player itself show up? Quote Link to comment Share on other sites More sharing options...
Amr Posted April 22, 2023 Share Posted April 22, 2023 I think the best thing to do is to factory reset it and re-add, should work then, of course u have to re-set it up from scratch! Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 22, 2023 Share Posted April 22, 2023 1 hour ago, Amr said: I think the best thing to do is to factory reset it and re-add, should work then, of course u have to re-set it up from scratch! Idk.. it's odd 1 hour ago, SpencerT said: Does the player itself show up? Yes Quote Link to comment Share on other sites More sharing options...
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