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penn65000

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About penn65000

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    Control4 End User

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  1. If you search the thread there’s a bug which manifests this way: after 2-4 weeks the DS2’s photos become “unsynched” — ie you start getting photos of, well, no one. Either it becomes delayed or jumps the gun. The solution is to reboot the DS2 every two weeks. I have Composer HE and have set it to reboot the DS2 every week. Rebooting may solve other bugs as well. Hopefully C4 is reading this. It is an obscure bug but a real one.
  2. We had the squealing sound in one sr260. We replaced it. Guess it was a waste of money if this firmware update addresses it.
  3. Yes make sure you have 2” conduit run to each room to future proof. Also I’d put in double the structured wire they recommend and use at least cat 6a
  4. Yeah good point. But I’ve found in general higher volume means they’ve done more programming and are quicker and better at dealing w punch lists. But yes I’m sure a lower volume dealer could be quite good/capable.
  5. Tilt toward a platinum or diamond dealer. They higher volume ones are generally better imo.
  6. Any solutions? Tired of rebooting every two weeks!
  7. I’m having same issue. Needs reboot every two weeks or so otherwise I get pictures without people forever!
  8. We’ve had big issues with C4 zigbee motions outdoors. They drop off periodically and sometimes persistently. Magically they now offer sensors with antenna. Suspect they added this option due to connection issues. If you get C4 make sure you get the ones WITH antenna.
  9. Okay got it. Yes I’d meant webui. One thing I’ve found which might help— I had been trying out synology’s nvr software for ip cameras and realized after a few months that symbology was hijacking the c4 camera settings. If you’ve got synology you might check that.
  10. In Composer HE go to the ds2 and click on “documentation” tab or something like that. Gives instructions on how to log into the ds2 directly via its IP address and has all sorts of settings not offered by composer. Our installer didn’t even know about this.
  11. C4 now offers a motion with external antenna. Seems to be an admission that these motions have zigbee signal issues? Anyway thanks for the advice. C4 offering to replace all w external antenna version.
  12. They’re warrantied and C4 techs have worked on it. I think the techs are barking up the wrong tree. We have strong mesh and they keep adding repeaters and ZAPs. Question: can the axxess motions get wet? If so I’ll ask our installer and c4 to switch for free.
  13. Thanks but these sensors are outdoors and Axxess indicated theirs’ aren’t rated for any moisture. C4 are rated IP44 (splash proof).
  14. Have the latest C4 motions. Most have been replaced and still dropping off. Originally installed w ea-5.
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