eggzlot

remote in is important for whole home set ups. C4 sells a Core Lite + Halo bundle to do home theaters (which could be a gateway into getting more C4 into the house but for some, its just a standalone offering). No need to remote in if you just have C4 running a theater. Who wants to pay $99/year to use a Halo to watch TV in their theater? Seems like an oversight to me. Maybe start any required yearly fees based on devices in the project, or a larger Core 3/5/CA10 type controller. They are waiving the fee on the CA1, they should probably do the same on the Core Lite/Core 1 (maybe they are and I missed it)

could run longer than 24 hours Again if the snow is forecasted to fall Wednesday at 6pm, it seems like the driver will go on Tuesday AM (aka the day before) Use the Wake agent, when you know it is going to snow, set the wake agent to 3-4 (or 5 or 6 hours) prior to the anticipated snow and the heat element will go on. You can turn it off as needed based on when the snow ends and you feel it wont ice over. I have tons of things automated in my house, this is the one "manual" thing I deal with a few times a year and the only automation I could find was just putting it on a few hours in advance.

https://www.ebay.com/itm/156033707289?epid=2254339059&hash=item2454556d19:g:CDYAAOSwxk1luD~7&amdata=enc%3AAQAIAAAA4Ad2nk1l0WhbO0WXmGOgmydmvqIRdzgUXqt7nwmaY669v7fCF6RWvvmgNTyLwJXtpuf7%2FfQvhsCmB0SuJQRvlypcytHPfKJkrSoTZ7pOkiTWzNjer1C18i2u%2FQ%2BRaxKCjvmTkcVWq3LsKOXD3vDZw6wGylFRQ1g%2FtB2Bzo6ZHM2tsGKuc0PhNmOobhyXEfGJIecSq0HKlFrBTEUr8pW%2Fg%2B34OpRzPW5TifsjuujSVBzKLi8gxwxHU66nPTyyzwtpCFtvV7RZIaIV03OhQSAjOwk0dtMsNd47udgltFVneU9y|tkp%3ABFBMwP-3obFj

I am an end user, I'd rather pay $149 than $249 or even better, $0. But I am also keen at sharpening my pencil and I no longer directly pay for any streaming service. Because eventually they start to rebundle so I get Paramount with my Walmart Plus (which I get for free with my Amex card), I get Netflix, AppleTV and Hulu from TMobile. It all comes full circle... I took a look, Crestron sells a ton of licenses, so maybe not RmR but it could be larger 1x fees up front? Change the hardware, buy a new license aka Tivo?

I doubt anyone from C4 that participates here would answer - but curious for the dealers what % of their customers pay for 4sight versus don't pay for 4sight? If spending $10,000s > $100,000s on a custom integration of AV, Lights, HVAC, Security, etc I cannot see someone balking over $150 or $250/year? The only use case I see is a 1 room home theater type - no real need to pay for 4sight because local control is sufficient and don't likely need the other features. So forcing a $99/year solution I think may deter the Core Lite + Halo bundle being sold to get people "Started" on c4 with a home theater where a dealer hopes that installation could maybe lead to a bigger job. Its already like $1k for that bundle, adding in $99/year I think will chase people away.

looking at that line of code I don’t know what time they would go on. if it’s going to snow tomorrow (let’s say Wednesday at 6pm is the forecast) that code looks like sometime on Tuesday it’s going to turn on. Could be on for more than 24 hours before it snows? For me I found 3-4 hrs in advance fine. I’d rather not have it on for 10+ hours or more than 24 hours in advance.

I honestly do not know - so I am asking, but the "alternatives" to C4 (to me) are Crestron, Savant, Elan, URC....do they have required fees? I am not poking the bear, I am really just inquiring because I am curious. Are there "free" dealer based solutions that as custom installer would sell? To me the free things are more amazon/big box store offerings but I could be wrong

no it just got too confusing for me. I kind of use the wake up agent in reverse - but basically I can set a time for when I want an action to happen, that action happens to be putting on the heated stairs. So we'll watch the weather and get an idea of when the snow is going to come, then I can set the wake agent to ~3-4 hours in advance and it will kick on the heated stairs. Some manual intervention but I never got the math down with all the variables to use the agent. And again for heated stairs/driveway it takes a while to get the surface warm, so you need to start hours before the snow event, and that was always my issue, getting it to start in advance.

For security it may be best NOT to be able to use the c4 app remote and clear. May be more secure to be onsite, confirm you should clear and do it via the NEO

Been on the road map since 2016 https://www.control4.com/blog/366/the-connected-car-meets-the-connected-home/

I use the CMX to do doorbell announcements. Unless I never found out how - there is no ducking. Audio pauses, doorbell plays, audio stream resumes. You don’t hear the doorbell over the audio stream

And why do you need to clear the smokes that often?

I have the older model - not neo.

DSC has fine integration. Been using it for a decade. What’s missing?

Up until ~1 week ago I used to access my Win PC via RD on a Mac without issues. I moved some things around by my rack, and in my home office, and now the PC resides in my office so I can just use the same monitor + MX Key/Mouse and use the Mac or the WinPC at my desk. But yeah for a long while I was just using RD. Its helpful as RD also works on an iPad so I can use Composer HE on my iPad if I am moving around my house testing things

Native c4 intercom or via a 3rd party app?

I could be wrong, but OS 2 came out in '09 and OS 3 came out in '19. 10 years is a "long" time I guess but if they came out with OS4 it would be half the life cycle. Seems fairly quick. The UI change was the massive move from OS 2 to OS 3 (Flash to Android was already in the works prior to the full OS update), therefore, I don't see such a major revision coming. We are only on 3.4.x or whatever and I think OS 2 went up to .10 or .11? No clue what OS 1 went up to...

at least I am still not on WinXP but for the sake of sanity and happy household, I never have auto updates set. Even things like my Unifi APs, they aren't on auto updates. I'll wait for a weekend that the wife is out of the house (or even just for a long day) so I can upgrade and if things go sideways I have time to troubleshoot and fix it before she gets home and wonders why she cannot use a device.

agree 100%. Even if you "need" a new feature, I'd still wait a week or so, I mean you didn't have that feature previously, what's another week.

Dealer can still upgrade. Dealer may not even offer the Assist package. Connect is fairly vague re: new features you won’t be able to get. You can get Connect and not Assist, and vice versa, they aren’t tied together *yet” Think of Connect as an “upgrade” to 4sight (and for new users, a requirement whereas 4sight is optional) and Assist is just a hotline to call for basic level 1 support

I had odd issues today with Somfy and TiVo mid day, wonder if there was a cloud outage somewhere for a brief time. TiVo and Somfy are back to normal.

I've worked with both (I am in IT staffing for 20 years). and my clients (Fortune 1000 types) have a mix of onshore and offshore. I am in staffing so this is all I do day in and day out and know the markets fairly well. The are horror stories of resources here in the US and horror stories for resources across Europe and Asia. And of course success stories too. One day maybe I'll publish a book of some of the better stories....

But doesn’t the non DiY person need onsite service? So they have to pay 900/year then pay for onsite support if needed?

Agreed. It’s vague. Maybe intentionally as their target audience (end user) won’t be reading the press release anyways

in general could lead dealers to selling more "packaged" systems with just C4 components and having the customer sign up for a program. this way they know support will be there because all the hardware is Snap/C4.... but again who is the buyer? the tinker/DIY person on this forum likely has a remote dealer they use...the high end/affluent/i dont have time for tech/dont know tech person will need someone onsite for probably half their changes and that isnt included in the package. They should have more tiers: 1) software/programming only 2) network support 3) software/programming and network support 4) all the above + onsite hours included from your local tech (where your local tech will schedule time with the c4 support to be onsite at your available schedule) as it is now, i know my unifi/mikrotik/cisco hardware wont be supported so no way am I paying for that base package if I cannot use half the services. Furthermore, what if your internet is out - are they going to troubleshoot that if you have C4 hardware, or just troubleshoot C4 issues within your network set up.... so many questions....