I have a WB-UPS-1100-8 that periodically freaks out when we get a power drop (I live in Florida). The box then goes into a difficult to recover state where the alarm sounds and can't be shut off. It seems as though the box does not recognize that utility power has come back on. The recovery procedure is to turn the box off (which doesn't just happen with one attempt - it makes you work for it with several attempts), then unplug the box from the wall, then plug it back in a few minutes later. My guess is this procedure enables the WB to understand that utility power is back on and then resumes power distribution. Has anyone seen this problem? Any suggestions? Thank you.