RussellB

Hi all, So here's an interesting one. I have a Philips Hue bridge with about 25 bulbs around the perimeter of the house to change colors for various events. All programming works great. In Alexa, when I discover devices, I just noticed I have a HUGE number of devices. For one philips Hue bulb I have three color channels, red, green, blue. So I have 75 extra devices that clutters my device list. Anyone else see this if you have this setup, and know a way to stop it? RussellB

It does. I manually changed one to update it and it still shows the -1. I'm debating removing it and reinstalling.

Hi, I've created multiple experience icons with the program I posted here previously. Suddenly, I'm seeing in Manage Drivers newer ones I have created (4 of 10) now show "Local version is 14 and is newer than the controller version -1." Even though the files in /mnt/internal/c4z folder match the local drivers. Has anyone else encountered something like this? RussellB

Adding my experience on this. On March 5th The OSD of the EA-5 that is used in the Theater did the Control+Spinning 4. Reboots did nothing. I decided I didn't REALLY need the OSD as I had an extra T4 that I could move into the Theater. End of day March 7th I went to take a look again and it was working again. All 4 EA-1s I have and the four touch screens were fine. I was able to capture this from the director log. Every time I hit the Control4 button it put this entry in: C4HomeKeyReceiver: Failed to inject dependencies

What OS are you using. My system was upgraded to OS3 last month. Before that I was on 2.10.6 and I noticed that the native voice started having to be 'repeated' before it took an action. Now on OS3 the native voice commands are rock solid.

Hi all, Anyone else encountering an outage right now? RussellB Service is restored. Trying to re-link was failing, and accessing mobile from outside the network was done.

I fixed the um_spotify.c4z driver with the proper application number and it works. The issue I was having with other channels was due to the auto-sense feature of the Roku. When viewing the OSD on a different HDMI connection the Roku was not responding to commands because it thought it was not connected. I manually selected a display type and it now works as expected. In case anyone runs into this.

Yes, the app is installed. I installed the roku python library and tried launching Pandora from a python script and it fails to do so the problem is not the driver. The driver has the right code for pandora, '28'. However, the um_spotify.c4z driver has the wrong code to the Roku. It's 22297, not 19977. On a positive note I now have a great way to get the ids of all the apps so I can create drivers for them.

Hi, After updating Roku's because they were old sticks that lost some capabilities (e.g. Amazon Prime Video) all the previous Universal Drivers work (Amazon Music, SiriusXM, Spotify) but Pandora just goes to a black screen or the main menu. FYI if someone encounters this. RussellB

I maxed out the volume on the Dot and control the volume via the audio mixer. I wanted a Dot per room because I wanted people to be able to listen to different things across the rooms. I have three, Kitchen, Living Room & Master Bedroom.

Need some debugging... please check the word document attached. Setting up Alexa Echo Dots as sound sources to be voice controlled in a room.docx

Creating another room would require duplicating the room except changing the audio endpoints from the amp to the tv. Would that work?

Oh I get it. Using programming I was trying to make it work without adding another room. I programmed the yellow button to toggle the mute state of the TV and the AMP (TV mute, Amp not; TV not, Amp mute). That worked as I wanted so the sound moved from the TV to the AMP and back. What I couldn't get was the volume control in the room to NOT perform its default behavior; so when I tried to program the volume control to send volume pulse commands to the non-muted device it would still send it to the device that was the default in the room (the Amp) which would take the Amp off of mute, which then defeated the purpose. Now I'm wondering if I remove the Amp from the audio endpoints can I make that programming work.

Sorry, what do you mean by that?

Well I'm half-way there. I've set it up so I can toggle MUTING the TV or the AMP, and it switches perfectly. What I can't seem to get is the volume to control one or the other. I've set a variable "IS_LISTENING_TO_TV" to True. Then intercepting the room's "Pulse Volume Up" command to check if it is True and if it is send it to the TV instead of the Amp, but it ALSO sends it to the Amp, which takes it off mute and gets everything out of sync. So close!

I think you inspired me. An experience button that toggles "TV" vs. "TV Sitting Room". Then program the volume up and down to control the appropriate device. I have to figure out the mute part because if you mute the TV I think it mutes the output to the Amp. Will let you know!

Hi all, I gave up on this a while ago back during 2.X days so I wanted to see if this is still possible in the 3.X world. The Master Bedroom of the house has a EA-1, Sony TV & Sony Amp hooked into a Bose Surround System around the bed area. The EA-1 controls the TV and the Amp, as well as OS Navigation. In front of the TV is a sitting area. The Master Bedroom also has speakers under Control4 control for streaming audio. I have two rooms, one 'Master Bedroom' which controls the speakers, and 'Master Bedroom TV' that controls the EA-1, TV and Amp. (Cablebox, Fire and Roku are also attached to Amp). Is it possible via programming or configuration to control the TV volume AND the Amp volume so that if someone wants to sit in the sitting area they can use the TV volume or the Amp volume when in bed (like mute one device while the other is being used)? Yeah, it's a big bedroom. The TV & Amp were previously controlled by a Logitech Harmony remote and it was able to toggle between controlling the TV volume and the Amp volume by using long and short presses. I dislike losing functionality. Curiously, RussellB

My Screen Saver functionality just died as well. USB device installed on the main controller, EA-5. Accessible from /mnt folder. Can't access it in Composer. It was working before a failed restore.

Well doing some troubleshooting I found at least one problem, though not the one I originally posted. If a "Customer" or "Dealer" image are installed via the "UI Configuration" agent then a backup is made a restore of that backup errors out: 2022-01-07 08:32:57,703 [80 ] ERROR Control4.Client.C4System - Error restoring project. Rebex.Net.ScpException: scp: error: unexpected filename: . Putting this here for posterity. I've been able to create this error consistently. Director and Composer at version 3.2.4.

Sorry if I mis-typed... they are the originals... HS1. The two I own have the "reset" button in the back, not the "bluetooth" button. I see they are now deemed as 'legacy'.

I upgraded the firmware on them (they had not been used for a while) and even though they work via the app they remain undetected by the driver. I'm not gonna spend too much time on this. They are controllable by Alexa so I don't need them on Control4. I'm just a purist.

Yes, but I think my HEOS speakers are not supported. I updated all HEOS drivers to the 9/25/2021 version. I have the original HEOS 1 and HEOS 3. I'm thinking they are no longer supported. I installed the drivers but can't remember if I ever had them working or not. If properly connected... what should Primary HEOS Connection be set to? Mine literally says "Philips Hue 1 (192.168.1.45)

Hi again! I was about to throw out two HEOS speakers I was not using and then I decided to put them in rooms that had no speakers and rehook them up to Control4. When I try to 'Discover HEOS Speakers' using the HEOS network driver it keeps trying to attach to my Philips Hue?!?! From the LUA log: 18:27:04:559 Primary HEOS Set to Philips Hue 1 (192.168.1.45) IP 192.168.1.45 Sets the primary HEOS connection as the Hue and then doesn't find the speakers. Both speakers are configured and work with the mobile app. Any ideas before I put them in the bin? RussellB

FYI... I added a lot (maybe too much... 380) of images for the screensaver and after that every backup failed. Even only restoring the Driver and Personalization failed. I had to go back to a backup before I added all the images. Not doing that again. And also, as part of my backup strategy perform a restore to make sure it works. When the restore threw that error the logs were ambiguous as to what happened and I ended up with an empty project. You could hear the "GULP" throughout the neighborhood.

Hi all, I wanted to take a look at a configuration I had yesterday so I performed a backup and then tried to restore from yesterday's backup and received the error in the title. When I tried to restore the backup I took today I got the same error. I had to go all the way back to 12/28/21 for a backup that would work. Has anyone encountered this before? RussellB