South Africa C4 user Posted October 23, 2020 Share Posted October 23, 2020 The new filtering for history is great and works perfectly on my T3s but whenever I try it on the iOS app, I am told there is “No History for Selected Filters” despite this being incorrect. Is anyone else experiencing this problem? Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted October 23, 2020 Share Posted October 23, 2020 We can not get history to work at all ~ on T3 or IOS we have hc800 ~ could this be the reason Quote Link to comment Share on other sites More sharing options...
msgreenf Posted October 23, 2020 Share Posted October 23, 2020 working for me on Android Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted October 23, 2020 Author Share Posted October 23, 2020 22 minutes ago, msgreenf said: working for me on Android Teaches me for having so many Apple devices... Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted October 23, 2020 Author Share Posted October 23, 2020 28 minutes ago, Gary Leeds UK said: We can not get history to work at all ~ on T3 or IOS we have hc800 ~ could this be the reason I read on another thread that someone resolved this by deleting the History Agent and adding it back. That said, I have no idea if an HC800 is supported... but I would assume so. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted October 23, 2020 Author Share Posted October 23, 2020 My system is a CA10 and I have just tested this same thing at my Holiday Home with the same problem (iOS and a CA10 director). Quote Link to comment Share on other sites More sharing options...
bnorman Posted October 23, 2020 Share Posted October 23, 2020 Hey @South Africa C4 user, If your controller's timezone is +1 day to the timezone set on your mobile device, this can cause issues with displaying history properly. This is something that will be fixed in the future. It may not be the issue you are having, but could still be worth checking. Thanks, Brady Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted October 23, 2020 Author Share Posted October 23, 2020 2 hours ago, bnorman said: Hey @South Africa C4 user, If your controller's timezone is +1 day to the timezone set on your mobile device, this can cause issues with displaying history properly. This is something that will be fixed in the future. It may not be the issue you are having, but could still be worth checking. Thanks, Brady Thanks Brady, I don’t think that is the case, but I will doublecheck tomorrow! Much appreciated. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted October 24, 2020 Share Posted October 24, 2020 13 hours ago, South Africa C4 user said: I read on another thread that someone resolved this by deleting the History Agent and adding it back. That said, I have no idea if an HC800 is supported... but I would assume so. Unable to Delete Just get a error message -4-Concurrent Queries Exceeded Oh well Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted October 24, 2020 Author Share Posted October 24, 2020 1 hour ago, Gary Leeds UK said: Unable to Delete Just get a error message -4-Concurrent Queries Exceeded Oh well Aha... so there is your problem... you are exceeding the possible number of concurrent queries... Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted October 24, 2020 Share Posted October 24, 2020 1 hour ago, South Africa C4 user said: Aha... so there is your problem... you are exceeding the possible number of concurrent queries... Hopefully the clocks go back tonight and that will fix it South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
Neo1738 Posted October 25, 2020 Share Posted October 25, 2020 On android works great for me. Gary is daylight savings different in UK? It's next week for us. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted October 25, 2020 Share Posted October 25, 2020 10 hours ago, Neo1738 said: On android works great for me. Gary is daylight savings different in UK? It's next week for us. Yes - Our was last night - Now we have left the EU we can do what every we like Neo1738 1 Quote Link to comment Share on other sites More sharing options...
Neo1738 Posted October 26, 2020 Share Posted October 26, 2020 On 10/25/2020 at 3:58 AM, Gary Leeds UK said: Yes - Our was last night - Now we have left the EU we can do what every we like Cheers! Quote Link to comment Share on other sites More sharing options...
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