Stevestobo Posted June 13, 2018 Share Posted June 13, 2018 Just tested again and it works great. Thanks. Quote Link to comment Share on other sites More sharing options...
AidenL Posted June 23, 2018 Share Posted June 23, 2018 On 6/12/2018 at 8:36 AM, alanchow said: Rebooting controller won’t do it as you need to refresh navigator. navigator caches driver information when you do a refresh navigator. This makes loading navigator faster after the initial load. Do we need a dealer to refresh navigator? I still I’ll have the missing channels problem, I have Composer HE but get an error message there also, saying Composer HE authentication failed, Director is unable to . Would a controller reboot help? Quote Link to comment Share on other sites More sharing options...
AidenL Posted June 23, 2018 Share Posted June 23, 2018 2 hours ago, AidenL said: Do we need a dealer to refresh navigator? I still I’ll have the missing channels problem, I have Composer HE but get an error message there also, saying Composer HE authentication failed, Director is unable to . Would a controller reboot help? When I fixed HE, the channels reappeared. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted June 23, 2018 Share Posted June 23, 2018 Good to hear it Quote Link to comment Share on other sites More sharing options...
AidenL Posted June 29, 2018 Share Posted June 29, 2018 My channels are all gone missing again this morning. Anyone else have the issue? Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted June 29, 2018 Share Posted June 29, 2018 OK at our side - Can you control SKY with C4 Remote or Touchscreen ? Quote Link to comment Share on other sites More sharing options...
AidenL Posted June 29, 2018 Share Posted June 29, 2018 10 hours ago, Gary Leeds UK said: OK at our side - Can you control SKY with C4 Remote or Touchscreen ? Yes, but 90% of the channels aren’t visible. Having a lot of bother with this driver recently. i have different Sky logos showing in the bedroom compared to the kitchen and living room. Quote Link to comment Share on other sites More sharing options...
AidenL Posted June 29, 2018 Share Posted June 29, 2018 On 6/9/2018 at 10:26 AM, alanchow said: Final testing. Works with iOS, Android, T3, Onscreen, MyHome PC, SR-260 This isn’t working for me either. Is it UK only? I’m in Ireland. Quote Link to comment Share on other sites More sharing options...
alanchow Posted June 30, 2018 Author Share Posted June 30, 2018 1 hour ago, AidenL said: This isn’t working for me either. Is it UK only? I’m in Ireland. With the update we issued your dealer needs to perform a refresh navigator Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted June 30, 2018 Share Posted June 30, 2018 If you have HE - you can refresh navigators AidenL 1 Quote Link to comment Share on other sites More sharing options...
AidenL Posted June 30, 2018 Share Posted June 30, 2018 11 hours ago, alanchow said: With the update we issued your dealer needs to perform a refresh navigator 3 hours ago, Gary Leeds UK said: If you have HE - you can refresh navigators Yes, I did refresh, but the channel titles are garbled in a few instances - RTE1 and RTÉ2 are mixed up characters. And I still don’t see the changes on the remotes. Ill upload some pics. Quote Link to comment Share on other sites More sharing options...
alanchow Posted July 1, 2018 Author Share Posted July 1, 2018 12 hours ago, AidenL said: Yes, I did refresh, but the channel titles are garbled in a few instances - RTE1 and RTÉ2 are mixed up characters. And I still don’t see the changes on the remotes. Ill upload some pics. Please get your dealer to submit a ticket to our help desk and we will investigate. We will probably ask for remote access to your system so we can see what’s going on. Quote Link to comment Share on other sites More sharing options...
AidenL Posted July 7, 2018 Share Posted July 7, 2018 On 7/1/2018 at 1:01 AM, alanchow said: Please get your dealer to submit a ticket to our help desk and we will investigate. We will probably ask for remote access to your system so we can see what’s going on. Ok, will do. He’s really busy at the moment, I’m waiting on him to get back to do a few things for me. Its happened again yesterday, but it’s not critical, I can still watch tv, so I can wait. Quote Link to comment Share on other sites More sharing options...
AidenL Posted July 10, 2018 Share Posted July 10, 2018 Couple of pictures attached of the problems Im having - some gabled text on RTE 1 and RTE 2 and then the 100 range channels which are HD will vanish occasionally, and Im just left with 800 series which are SD. Plus no synopsis of channels, etc. on the apps or the remote controls. Quote Link to comment Share on other sites More sharing options...
alanchow Posted July 11, 2018 Author Share Posted July 11, 2018 6 hours ago, AidenL said: Couple of pictures attached of the problems Im having - some gabled text on RTE 1 and RTE 2 and then the 100 range channels which are HD will vanish occasionally, and Im just left with 800 series which are SD. Plus no synopsis of channels, etc. on the apps or the remote controls. If you don't have Synopsis then it sounds like you're on an old version of the driver. Quote Link to comment Share on other sites More sharing options...
3D - Benn Posted August 10, 2018 Share Posted August 10, 2018 Just had a client phone asking if there was any way to have alpha numeric keys on the interface, as he uses the search functionality a lot and so uses the digits on the interface to input text. Do I just simply say no? Ideally I would sell him a sr260 but I have no zigbee up there so it starts getting pricey for such a simple thing. Quote Link to comment Share on other sites More sharing options...
alanchow Posted August 12, 2018 Author Share Posted August 12, 2018 On 8/10/2018 at 10:03 PM, 3D - Benn said: Just had a client phone asking if there was any way to have alpha numeric keys on the interface, as he uses the search functionality a lot and so uses the digits on the interface to input text. Do I just simply say no? Ideally I would sell him a sr260 but I have no zigbee up there so it starts getting pricey for such a simple thing. If you are talking about touchscreen navigators then Yes there are two pages The first page is your normal transport controls. The second page is a 10 key page with numbers 0-9, *, # and enter keys. I don't know off the top of my head if the number keys do SMS style searching when in a search bar. Quote Link to comment Share on other sites More sharing options...
SimonSparksUK Posted August 18, 2018 Share Posted August 18, 2018 I originally purchased the SkyQ driver from a Control4 dealer who has since gone out of business, and they purchased the driver from houselogix the last time my SkyQ driver was updated it was updated to version 8.0.5 which seems to have stopped working, I have a valid license for the chowmain driver, all I would like is a copy of the updated c4z file so that I can update my project with the latest version of the driver and get it working again. I should mention that since I bought the Control4 system I have become a Control4 Developer, I have attached a screen shot of my SDK License Agreement as proof. I would be very grateful if someone could help me out in getting the SkyQ driver working again. If someone could email me the driver to my company email address that would be amazing. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 18, 2018 Share Posted August 18, 2018 I recommend opening a tix w the support desk of chowmain soft Sent from my Pixel 2 XL using Tapatalk Quote Link to comment Share on other sites More sharing options...
alanchow Posted August 18, 2018 Author Share Posted August 18, 2018 4 hours ago, SimonSparksUK said: I originally purchased the SkyQ driver from a Control4 dealer who has since gone out of business, and they purchased the driver from houselogix the last time my SkyQ driver was updated it was updated to version 8.0.5 which seems to have stopped working, I have a valid license for the chowmain driver, all I would like is a copy of the updated c4z file so that I can update my project with the latest version of the driver and get it working again. I should mention that since I bought the Control4 system I have become a Control4 Developer, I have attached a screen shot of my SDK License Agreement as proof. I would be very grateful if someone could help me out in getting the SkyQ driver working again. If someone could email me the driver to my company email address that would be amazing. Double post. Answer here http://www.c4forums.com/topic/27983-control4-sky-q-compatibility/?do=findComment&comment=231987 Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted November 4, 2018 Share Posted November 4, 2018 Alan, is it possible to get a couple of mini drivers ? we now have apps for Netflix, YouTube Can understand if this is not possible Quote Link to comment Share on other sites More sharing options...
alanchow Posted November 5, 2018 Author Share Posted November 5, 2018 9 hours ago, Gary Leeds UK said: Alan, is it possible to get a couple of mini drivers ? we now have apps for Netflix, YouTube Can understand if this is not possible At this stage it is not possible to implement this. Sorry. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted November 5, 2018 Share Posted November 5, 2018 Thank you for the reply Quote Link to comment Share on other sites More sharing options...
3D - Benn Posted April 2, 2019 Share Posted April 2, 2019 Just had reports of the client being unable to FF/RW or pause ONLY while in the netflix app within sky. @Gary Leeds UK is this one of the reasons you were asking for mini drivers? I've not yet been to site to investigate myself. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted April 2, 2019 Share Posted April 2, 2019 No we was just after the mini app to make live easy just tried ff/rw and pause on our Netflix app with no issues one thing to remember sky are rolling out a software update from Q80 to Q90 we are on Q80 Quote Link to comment Share on other sites More sharing options...
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