MakeItAMudLight Posted March 3, 2016 Share Posted March 3, 2016 In one of my rooms my Amazon FireTV seems to keep taking over. For instance sometimes when I select a button that I have assigned to DirecTV the Amazon FireTV comes on instead. Pressing the button again swaps back to the FireTV. Also sometimes when I launch the app on my phone it swaps to the FireTV in that room. This has only been happening since I upgraded to 2.8.1 and had the FireTV driver upgraded. I've checked and the CEC is turned off on everything still. Link to comment Share on other sites More sharing options...
msgreenf Posted March 3, 2016 Share Posted March 3, 2016 Did you look for any random programming at source change or room power on? Sent from my STV100-1 using Tapatalk Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted March 3, 2016 Author Share Posted March 3, 2016 36 minutes ago, msgreenf said: Did you look for any random programming at source change or room power on? Sent from my STV100-1 using Tapatalk I did. There's nothing there. Also when it switches it still shows DirecTV is the source. However it seems to know it's not actually on DirecTV because when I select the source again it issues all the commands to change to it. Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted March 4, 2016 Author Share Posted March 4, 2016 Last night I was watching DirecTV and went to turn the volume up on the iPhone app and it switched to FireTV. Then a little while later I went to change the channel and it swapped to FireTV. It's becoming quite annoying but I can't seem to duplicate it all the time. It just happens at random. The only consistency is there is a command being sent from Control4 when it happens. Link to comment Share on other sites More sharing options...
mstafford388 Posted March 4, 2016 Share Posted March 4, 2016 I currently have a customer that has a fireTV that will not stay on a static IP. about every other day it would switch itself back to DHCP. Solved with a mac address reservation but still a very weird quirk. From what i understand their API isn't public so there may just be some funkiness associated with the integration. Link to comment Share on other sites More sharing options...
msgreenf Posted March 4, 2016 Share Posted March 4, 2016 Last night I was watching DirecTV and went to turn the volume up on the iPhone app and it switched to FireTV. Then a little while later I went to change the channel and it swapped to FireTV. It's becoming quite annoying but I can't seem to duplicate it all the time. It just happens at random. The only consistency is there is a command being sent from Control4 when it happens. I would recommend deleting all FireTVs from your project. Reboot controller and then readd them and reconfigure Sent from my Nexus 9 using Tapatalk Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted March 5, 2016 Author Share Posted March 5, 2016 16 hours ago, msgreenf said: I would recommend deleting all FireTVs from your project. Reboot controller and then readd them and reconfigure Sent from my Nexus 9 using Tapatalk If only it was that easy. Link to comment Share on other sites More sharing options...
msgreenf Posted March 5, 2016 Share Posted March 5, 2016 If only it was that easy. I hear you but that is the recommended path for oddness like this. Sent from my Nexus 9 using Tapatalk Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted March 5, 2016 Author Share Posted March 5, 2016 The weird part is I had four of these things running fine with the Houselogix IP driver. After the update they all quit working. Deleted and reinstalled and everything worked except the mini drivers. So deleted and reinstalled them all again and everything works. Now I start to get the randomness. Link to comment Share on other sites More sharing options...
msgreenf Posted March 5, 2016 Share Posted March 5, 2016 Oh you are using the houselogix driver? I know nothing about that. Sent from my Nexus 5X using Tapatalk Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted March 5, 2016 Author Share Posted March 5, 2016 6 hours ago, msgreenf said: Oh you are using the houselogix driver? I know nothing about that. Sent from my Nexus 5X using Tapatalk Yeah I got it before Control4 came out with theirs. Plus I'm now using Alan's Plex driver and it seems that in some cases it works better with it. I have a EA-3 on order and was just trying to wait until I get it in and swapped out before I start troubleshooting it too much. Link to comment Share on other sites More sharing options...
Matt Lowe Posted March 6, 2016 Share Posted March 6, 2016 When using an audio return from a television or projector to an audio switch you may experience erratic audio and video switching. This most commonly manifests itself as televisions in other rooms erroneously turning on. This happens because they are being used as the audio path of another room’s video selection. If multiple televisions all have an audio return connected to the audio matrix, Director will use a different television to that being selected for video to create an audio path resulting in a television other than the one being used turning on. Hence giving the appearance of TV’s turning on on their own. The solution to this is to ensure all sources can be routed to your audio end point directly and not through a television driver via an audio return. may be related Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted March 10, 2016 Author Share Posted March 10, 2016 On 3/6/2016 at 9:59 PM, Matt Lowe said: When using an audio return from a television or projector to an audio switch you may experience erratic audio and video switching. This most commonly manifests itself as televisions in other rooms erroneously turning on. This happens because they are being used as the audio path of another room’s video selection. If multiple televisions all have an audio return connected to the audio matrix, Director will use a different television to that being selected for video to create an audio path resulting in a television other than the one being used turning on. Hence giving the appearance of TV’s turning on on their own. The solution to this is to ensure all sources can be routed to your audio end point directly and not through a television driver via an audio return. may be related Unfortunately I don't have a matix other than the Sonos virtual matrix so I doubt that's the cause. It didn't do it all week and then suddenly it did it as soon as I launched the C4 app on my phone. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted March 11, 2016 Share Posted March 11, 2016 6 hours ago, MakeItAMudLight said: Unfortunately I don't have a matix other than the Sonos virtual matrix so I doubt that's the cause. It didn't do it all week and then suddenly it did it as soon as I launched the C4 app on my phone. Easy solution to this... Don't use the app on your phone... Sorry! I could not resist! Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted March 11, 2016 Author Share Posted March 11, 2016 10 hours ago, South Africa C4 user said: Easy solution to this... Don't use the app on your phone... Sorry! I could not resist! I wish it was that easy! Link to comment Share on other sites More sharing options...
msgreenf Posted March 11, 2016 Share Posted March 11, 2016 have you tried deleting the app, rebooting your phone and then resyncing your project? Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted March 11, 2016 Author Share Posted March 11, 2016 5 minutes ago, msgreenf said: have you tried deleting the app, rebooting your phone and then resyncing your project? I haven't but I will try that when I get home this evening. Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 11, 2016 Share Posted March 11, 2016 This as to be something simple - Love to find out what the issue is Link to comment Share on other sites More sharing options...
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