Dinushan Paranavithana Posted April 22, 2019 Share Posted April 22, 2019 The discovered tab of composer pro indicates that the driver for LILIN NVR3216 is available. But when i try to add it i get an error message saying that the driver is not available. Please refer to the attached image. Please can someone help? Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted April 22, 2019 Author Share Posted April 22, 2019 Hi @msgreenf, Will you be able to help? Thank You. Quote Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 22, 2019 Share Posted April 22, 2019 It means the device is broadcasting an SDDP signal allowing it to be recognised automatically and a driver downloaded if there is one in the database but as it is a recent model it is not in the database. I would download the latest from Lilin website or use this one which is also very recent: https://www.dropbox.com/s/0ji8nuaqyb8cni5/cable_Lilin_DVRNVR16_IP.c4z?dl=0 Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted April 23, 2019 Author Share Posted April 23, 2019 Hi @Crustyloafer Thanks for the driver. I'm getting the video output on the screen but i cannot navigate the NVR using the remote. What could be the issue? Quote Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 23, 2019 Share Posted April 23, 2019 Have you identified the NVR via it's IP address or via SDDP and entered the correct admin credentials in the driver properties page? Have you read the driver documentation and familiarised yourself with the functionality the driver is supposed to offer. Typically we only use this to allow the client to change the the camera view on the TV. *1 on SR260 will go to full screen view of camera 1 *2 on SR260 will go to full screen view of camera 2 etc etc. #4 on SR260 will go to 4 camera multi-view #8 on SR260 will go to 8 camera multi-view etc etc. Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted April 24, 2019 Author Share Posted April 24, 2019 Hi @Crustyloafer Yes. I have entered default credentials. I used the driver you provided and I tried with the driver given in LILIN website. Yes I have read, and according to the documentation the Model im using (NVR3216) is not mentioned. Please refer to the attached images. So that means we cannot play what's recorded? Quote Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 24, 2019 Share Posted April 24, 2019 You can access the recordings on a Lilin NVR via the driver, I think you have to press the 'Play' button on the remote control and then navigate the menu that appears from there. To be honest though, I wouldn't waste you time trying, its such a convoluted process to access recordings via that interface its not worth even mentioning to clients that you can do it. Far better using the Lilin iOS app or the web interface of the NVR in a web browser, much faster to find and view footage when you need to. I would treat the NVR driver just as a means to control/change the live view from its HDMI output and no more. Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted April 25, 2019 Author Share Posted April 25, 2019 Hi @Crustyloafer Okay I understand. But I can't even change the view. I can see the LILIN OSD but i can't control it at all. Thanks... Quote Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 25, 2019 Share Posted April 25, 2019 Do the SR260 colour buttons not change view? The Red, Green, Yellow and Blue buttons should go to 4, 8, 9 and 16 camera views respectively. is the NVR the currently selected source from the Watch menu? Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted April 25, 2019 Author Share Posted April 25, 2019 Yes @Crustyloafer the view doesn't change. The buttons wont do anything. Yes. I feel it should be an issue with the driver. Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted April 26, 2019 Share Posted April 26, 2019 from the list shown i dont see that your nvr is supported that will the issue. correct quote below. Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted April 26, 2019 Share Posted April 26, 2019 On 4/24/2019 at 5:07 AM, Dinushan Paranavithana said: Quote Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 27, 2019 Share Posted April 27, 2019 5 hours ago, Matt Lowe said: from the list shown i dont see that your nvr is supported that will the issue. correct quote below. Matt, normally I would agree with you, but given this driver supports a number of much older models, including the ancient NVR100,200 etc, even though the NVR3216 is not on the list of supported models I would be very surprised if it was not supported by this driver. The model number has also been correctly identified in the driver's property page. Pretty much all the Lilin NVRs use the same control protocols so it should jut work anyway. Will probably need a call to C4 tech support and/or Lilin support too. Quote Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 27, 2019 Share Posted April 27, 2019 You could always try a few of the other drivers here: http://lilinfiles.co.uk/#Home%2FHome Automation%2FControl4 Quote Link to comment Share on other sites More sharing options...
Topfox Posted May 9, 2019 Share Posted May 9, 2019 Did you eve get this working? I have a brand new NVR5208E and have the exact same problem. I get video on the screen, but I can't control anything through C4. Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted May 14, 2019 Author Share Posted May 14, 2019 On 5/10/2019 at 4:38 AM, Topfox said: Did you eve get this working? I have a brand new NVR5208E and have the exact same problem. I get video on the screen, but I can't control anything through C4. Nop. Still I couldn't get it to work. Quote Link to comment Share on other sites More sharing options...
Topfox Posted May 14, 2019 Share Posted May 14, 2019 Ok. I opened a ticket with Lilin. They told me I needed to be on driver 1.1.4 and said they have my series of NVR working in their office. I updated my driver, but yeah for me it didnt change anything. I can get video from the NVR on the TV screen, but all controls from C4 dont work. If they figure something out Ill let you know. Quote Link to comment Share on other sites More sharing options...
Topfox Posted May 15, 2019 Share Posted May 15, 2019 Lilin cut me off once they determined I wasn't a dealer. However I figured out a way to fix mine, so mine works now. I did a hail mary, and just went into my NVR and did a full reset back to factory defaults. I left the driver in C4, version 1.1.4 untouched. I then re-added my cameras and changed the admin password. All the C4 controls are working now. Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted May 15, 2019 Author Share Posted May 15, 2019 3 hours ago, Topfox said: Lilin cut me off once they determined I wasn't a dealer. However I figured out a way to fix mine, so mine works now. I did a hail mary, and just went into my NVR and did a full reset back to factory defaults. I left the driver in C4, version 1.1.4 untouched. I then re-added my cameras and changed the admin password. All the C4 controls are working now. Hey @Topfox I'll try the same thing and i'll let you know. Thanks Quote Link to comment Share on other sites More sharing options...
Topfox Posted May 19, 2019 Share Posted May 19, 2019 Did it work for you? Dinushan Paranavithana 1 Quote Link to comment Share on other sites More sharing options...
Dinushan Paranavithana Posted May 23, 2019 Author Share Posted May 23, 2019 Hey @Topfox Today I tried it and it worked ! Thanks a lot ! So happy Quote Link to comment Share on other sites More sharing options...
Topfox Posted May 23, 2019 Share Posted May 23, 2019 sweet! Dinushan Paranavithana 1 Quote Link to comment Share on other sites More sharing options...
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