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OS 3 and Zigbee


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Does anyone know if OS3 improves the zigbee mesh? We've had issues with our lighting and response times (periodically). Realized that it was partially due to the need for a power conditioner on a sump pump, but still have issues occasionally with 1-2 6 button switches. 

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15 minutes ago, penn65000 said:

Does anyone know if OS3 improves the zigbee mesh? We've had issues with our lighting and response times (periodically). Realized that it was partially due to the need for a power conditioner on a sump pump, but still have issues occasionally with 1-2 6 button switches. 

Do you have more than 70 "nodes" on your mesh? Each mesh supports up to 65 or so nodes (switches etc...)

Bill

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2 minutes ago, TexasBill said:

Do you have more than 70 "nodes" on your mesh? Each mesh supports up to 65 or so nodes (switches etc...)

Bill

Yes but we have multiple meshes. Installed by a pinnacle C4 dealer and C4 has reviewed the install. 

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On ‎5‎/‎31‎/‎2019 at 7:43 AM, penn65000 said:

Yes but we have multiple meshes. Installed by a pinnacle C4 dealer and C4 has reviewed the install. 

We had 190 on a single mesh. Worked a treat for a number of years. All of a sudden we started having latency using the SR-250's n the house. None of us could figure out what the issue was - tech support walked right to it - we were having a huge number of "failures" or retrys to get back to the server. We created another mesh and move about 70 nodes so far - it is working much better. Still need to move some more nodes.  I thought that this might have been your issue - but it sounds not promising.

Bill

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On 5/31/2019 at 5:22 AM, penn65000 said:

Does anyone know if OS3 improves the zigbee mesh? We've had issues with our lighting and response times (periodically). Realized that it was partially due to the need for a power conditioner on a sump pump, but still have issues occasionally with 1-2 6 button switches. 

you would need to have the dealer check those devices and see what issues they are having. Likely just need to moved to another mesh or may be to far on the fringes and might need a closer zap.

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6 minutes ago, digitaltrader said:

Great question....could you explain what happens when this occurs and what is considered old vs new?

Old vs new style is a simple way of identifying the main genereations - ie is the one one you currently see on C4's website, or is the style they previously used (been a few years now).

 

There are known scenarios where mixing the two in a single mesh can cause issues with communication reliability (seen by the user as ignored button presses primarily, or delayed responses).

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