pinkoos Posted August 9, 2019 Share Posted August 9, 2019 Hi, In the past 2 weeks, music (Pandora is the source) has started playing randomly from our Sonos Connect, which is tied into our C4 system It happened once in the middle of the night maybe a week or so ago and then again last night and, my wife has just reported, today during the day The Sonos Connect is tied into the in ceiling speakers spread throughout the house While I it sounds like this could only be a Sonos issue, the room where this is occurring (our master bathroom) has to first be "turned on" before anything playing through the Sonos Connect would actually be audible in the room And, by turned on, I mean that C4 has to activate that speaker in that particular room and then Sonos would need to start playing As far as I know, the Shairbridge functionality that I used to have was deactivated months ago, so I don't think it could be related to that Any ideas? Quote Link to comment Share on other sites More sharing options...
Cyknight Posted August 9, 2019 Share Posted August 9, 2019 3 hours ago, pinkoos said: And, by turned on, I mean that C4 has to activate that speaker in that particular room and then Sonos would need to start playing So you're sure there is no setup done to automatically turn on the room when Sonos is detected to be playing? If not, than my first thoguh is to check if you have any wake-up that got set by accident Quote Link to comment Share on other sites More sharing options...
pinkoos Posted August 10, 2019 Author Share Posted August 10, 2019 Yeah there isn’t anything setup that way Nothing has changed in my programming since maybe January or February This just started out of the blue a week or so ago Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted August 10, 2019 Share Posted August 10, 2019 Your dealer has a sense of humor and set up a schedule to do this that only works if the date is greater than 1 August? drro, Neo1738 and chopedogg88 3 Quote Link to comment Share on other sites More sharing options...
pinkoos Posted August 13, 2019 Author Share Posted August 13, 2019 My wife just called to say it happened again This problem is so strange, can't figure out what's going on I haven't put in a call to my dealer yet, I'm hoping either I can figure out what's going on or hoping it will just stop Quote Link to comment Share on other sites More sharing options...
pinkoos Posted September 4, 2019 Author Share Posted September 4, 2019 The problem has resolved itself, this is what I did: - Removed Pandora as a music service in Sonos - Monitored the bathroom in C4 to see that these "phantom activations" were still occurring but, since Pandora was removed, no music would actually play - Continued to monitor and, over the course of the next week or so, noticed that the phantom activations had stopped - Went ahead and re-added Pandora as a music service in Sonos - Problem hasn't recurred since I did get in touch with my dealer who said that he had heard of what he called "phantom touches" of the bezel touch buttons on the touchscreen, secondary to possibly moisture or humidity, so maybe that was the cause (the touchscreen is in our master bath) or maybe not Anyway, just wanted to report this followup, thanks South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
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