Synchronize Triad One local source with rest of the system

[ranaz]

Dear Forum

I have a C4-EA3-V2 system connected with multiple networked Yamaha audio amps.  The Yamahas handle all my AV and audio streaming throughout the house just fine.  I also have an audiophile in my house who loves his tube amp setup that's in a remote location.  We've integrated that using a Triad One.  The problem is the delay between what comes out the speakers that are local to the remote amp, and all the other zones in the house (after it runs into the Triad One and the network).  This can't be an issue that's unique to us.  Any suggestions?

Thanks

Just learning

[lippavisual]

The yamaha’s are probably doing some D/A conversion.

Which products play the audio faster?  Triad or the Yamahas?

[ranaz]

I probably didn't explain this well enough, but basically the Yamahas are behind the Triad (let's call this Triad A) in time.  I have another Triad in another room, let's call this Triad B. If I have a turntable connected to Triad A and it's playing out its local speakers, it is ahead of the rest of the system (the Yamahas and the other Triad).  Yes, those other devices have to get the audio over the network then convert it back to analog to put it out to the speakers, so it makes sense that it can't keep up (since Triad A is basically "hardwired" in for the local source and out to its local speakers).  This doesn't seem like too exotic a setup to not have a solution.

Thanks for your response and thinking

[lippavisual]

The triads can easily be made to sync their outputs when streaming a local source from A to B, like a Sonos system  

the Yammys are doing some processing which explains the lag behind the triads.  Change them to direct to see if it improves. 

[ranaz]

The Yamaha issues are a secondary concern.  What I need most is to sync the Triads.  Can you explain how to do that?  I have ComposerHE, can it be done in there?  I see an action to "Sync Rooms" for the Triads but that didn't seem to fix things.

Also, now that I executed "Sync Source Between Rooms" how do I unsync them? If I switch sources in one room it switches the other (as advertised) and I can't see how to undo it.

Thanks for the help

[Matt Lowe]

there should be some audio delay settings that you can choose. also network will have a large impact on this if it is not up to snuff it can also cause some issues.

[ranaz]

Thanks for the feedback but I'm not sure we're getting to the root of the problem.  I'll try one more time for the community then punt.

I have the same issue with a wifi based triad and an ethernet hardwired one (which would presumably have quite different network delay characteristics).  Using standard internet data rate tests my network is north or 100Mb/sec down and 30Mb/s up.  I stream video all over the place with no issues.  Maybe inside the network things are different but this is a routine setup and it's going to be hard to convince me that I need a faster network not to have a 2 second delay between the Triads or between a Triad and my Yamahas.  I have no sync issues anywhere when distributing audio from my central cabinet.  I see a setting for "delay" in the Triad properties but a) this doesn't seem to fix the issue and b) if it adds delay to that Triad, is that between analog in and out?  Does it add it between network/stream in and analog out?  Is it between analog in and network out?  Sorry for muddling this up but there are a lot of permutations and I don't have anything that documents the function.  So it still feels like it's something more basic or that Control4 wasn't built to handle this situation which would be pretty disappointing.

case 1:

Local source -> Triad A -> Speakers

                               |  network  -> Triad B -> Speakers (1-2 second delay)

                               |  network  -> C4-> Yamaha -> Speakers (in sync with Triad B but 1-2 second delay from Triad A)         

                 

case 2:

Spotify, Airplay, CD player etc -> C4 -> everything everywhere is in sync whether hardwired in the cabinet (using analog or digital audio connections), ethernet, or wifi.

 

Thanks for your thinking and patience.

[ranaz]

Following up on my own question.  Control4 tech support says this is a known issue/desired feature and they are hoping to address it in a future release.  As of 04/12/2021 the current versions of the system can't solve the problem of how to synch a local source to other audio outputs over the network.

[BraydonH]

Triad ones can stay perfectly in sync with each other and a EA3 at the same time without issue. This works just fine using "dumb" amps.

I do think its the yamahas causing the issue. Pure Direct setting should fix that.