lippavisual Posted March 25, 2022 Share Posted March 25, 2022 Confirmed over FaceTime with customer that this thing will not connect to network. Have tried reset, factory reset, holding ID button while powering up, left unplugged over night. Anyone deal with this before?? Home is basically dead in the water as far as audio routing goes and noticed newer versions are backordered until the end of days. thanks Quote Link to comment Share on other sites More sharing options...
LollerAgent Posted March 25, 2022 Share Posted March 25, 2022 No ethernet link at all? I wonder if the NIC got nuked by a surge. Quote Link to comment Share on other sites More sharing options...
sonic30101 Posted March 25, 2022 Share Posted March 25, 2022 I have replaced 3 in the last year for that as well. Quote Link to comment Share on other sites More sharing options...
Control4Savant Posted March 25, 2022 Share Posted March 25, 2022 I have a used one for sale if you want PM me a price. Quote Link to comment Share on other sites More sharing options...
BXTR Posted March 26, 2022 Share Posted March 26, 2022 Likely suffering from the power supply issue A new 5V 5A PS and some time to replace and it should be back in business Quote Link to comment Share on other sites More sharing options...
lippavisual Posted March 28, 2022 Author Share Posted March 28, 2022 It’s worth a shot although power is ON, but haven’t tested the output from the supply. We’ll see… Quote Link to comment Share on other sites More sharing options...
RAV Posted March 28, 2022 Share Posted March 28, 2022 On 3/26/2022 at 11:13 AM, BXTR said: Likely suffering from the power supply issue A new 5V 5A PS and some time to replace and it should be back in business Been there. Reboot a couple times, and stays a live for a bit. Quote Link to comment Share on other sites More sharing options...
BXTR Posted March 29, 2022 Share Posted March 29, 2022 8 hours ago, lippavisual said: It’s worth a shot although power is ON, but haven’t tested the output from the supply. We’ll see… If the PS is the issue, tread lightly, all the ones I’ve seen fail will play a jackhammer type sound through the outputs a full volume until it finally dies fantastic at 2am Quote Link to comment Share on other sites More sharing options...
lippavisual Posted March 29, 2022 Author Share Posted March 29, 2022 Are the power supplies the same as the old HC300 used? I think I still have a stash of those. Quote Link to comment Share on other sites More sharing options...
Control4Savant Posted March 29, 2022 Share Posted March 29, 2022 1 hour ago, lippavisual said: Are the power supplies the same as the old HC300 used? I think I still have a stash of those. The C4-16S2 (similar hc rounded case design) style matrix shares the 300 PS. The AMS has different internals if I remember correctly. Quote Link to comment Share on other sites More sharing options...
lippavisual Posted March 30, 2022 Author Share Posted March 30, 2022 I’ll be cracking it open Friday to see. Quote Link to comment Share on other sites More sharing options...
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