Gary Leeds UK Posted April 28, 2022 Share Posted April 28, 2022 Anyone Free who could load a back up - tried about 3 Times with no luck Pretty Urgent Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted April 29, 2022 Author Share Posted April 29, 2022 ok we stuck in no mans lands. HC800 only has the blue power light on Back Up looks like it working when you look at the bottom left hand corner of HE But nothing is happening Any Help please ? Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted April 29, 2022 Author Share Posted April 29, 2022 We are starting to get this sorted - All my Backups that done Automatically every day are corrupt Dealer just sorting now - Every Day is a leaning Day Quote Link to comment Share on other sites More sharing options...
Cyknight Posted April 29, 2022 Share Posted April 29, 2022 Ouch, corrupt projects are no fun. That said, C4 support can often help in fixing a project file, so hope they can get this sorted for you. Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted April 29, 2022 Share Posted April 29, 2022 Good luck! Let us know if you come right, Both of my projects have become too big to backup. Apparently there will be a fix in an upcoming release (hopefully OS3.3). My biggest worry at the moment is that something goes wrong and I need a backup (that would take me back many months and be devastating!) Quote Link to comment Share on other sites More sharing options...
Cyknight Posted April 30, 2022 Share Posted April 30, 2022 9 hours ago, South Africa C4 user said: Good luck! Let us know if you come right, Both of my projects have become too big to backup. Apparently there will be a fix in an upcoming release (hopefully OS3.3). My biggest worry at the moment is that something goes wrong and I need a backup (that would take me back many months and be devastating!) Should be able to back up locally. I highly doubt your file would be bigger than my file was at some point....if it is it got more convoluted than mine ever was, and you REALLY need to get that fixed.... Quote Link to comment Share on other sites More sharing options...
TXJosh Posted April 30, 2022 Share Posted April 30, 2022 Did you get this squared away?Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted April 30, 2022 Share Posted April 30, 2022 3 hours ago, Cyknight said: Should be able to back up locally. I highly doubt your file would be bigger than my file was at some point....if it is it got more convoluted than mine ever was, and you REALLY need to get that fixed.... It probably is too convoluted. It must also be approaching 2,000 devices and drivers. Unfortunately I cannot back up locally although C4 technical support have identified the issue and it will be fixed in “an upcoming release”. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted April 30, 2022 Author Share Posted April 30, 2022 Sat at the airport waiting to go on my holidays and just checked ~we are up and running - looks like we are using a oldish back up - however Brilliant job. @Crustyloafer. going back to manual back ups from now on South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 30, 2022 Share Posted April 30, 2022 Backup was from from 06/12/21 so just after last time I updated system. Quote Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 30, 2022 Share Posted April 30, 2022 I did not restore the cover art as would take too long over remote connection, but they can be easily restored or rebuilt if required. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted May 1, 2022 Share Posted May 1, 2022 20 hours ago, Gary Leeds UK said: Sat at the airport waiting to go on my holidays and just checked ~we are up and running - looks like we are using a oldish back up - however Brilliant job. @Crustyloafer. going back to manual back ups from now on Quote Link to comment Share on other sites More sharing options...
Cyknight Posted May 1, 2022 Share Posted May 1, 2022 23 hours ago, South Africa C4 user said: It probably is too convoluted. It must also be approaching 2,000 devices and drivers. Unfortunately I cannot back up locally although C4 technical support have identified the issue and it will be fixed in “an upcoming release”. Hmm. Those numbers really shouldn't be an issue as far as I can tell..... I'll check in with support one of these days to find out about this 'identified issue' - assuming it's a general issues, and not something VERY specific to what you have. South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted May 1, 2022 Author Share Posted May 1, 2022 22 hours ago, Crustyloafer said: I did not restore the cover art as would take too long over remote connection, but they can be easily restored or rebuilt if required. Cheers Chris ~ once I get back ~will be in contact Quote Link to comment Share on other sites More sharing options...
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