Uh-Wise Posted January 19, 2023 Share Posted January 19, 2023 We have a project running on HC800 and several HC250's. The owner wants to upgrade the systema and we're installing new CORE controllers. Here's where I realized we had an issue: CORE controller require 3.3+ to work. HC800 won't be accepted into a 3.3+ project. Is there a way to migrate this project without having to re-do the whole house? It's basically a mansion. Any insight is greatly appreciated. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 19, 2023 Share Posted January 19, 2023 IF there is an EA or CA controler in the system, move the zigbee mesh to that controller Back up the project. On the back up delete all the non supported controllers. Even if any EA or CA controller is to be removed, leave it in. Load back up to the new controller, add new controllers, move zigbee over to new controller(s) if possible. If there is no EA or CA: If you have one available, temp add it to the system, move zigbee to it/them. Then as per above. If you can't get an EA or CA in...well you will have to rebuild the zigbee network. Set controller to 'join using' the new controler for zigbee, and go around and do the 13-4-13 followed by the 4 tap to join (you won't have to re-ID this way, just go light by light - actually sounds worse than it is) cdcllc and Uh-Wise 2 Quote Link to comment Share on other sites More sharing options...
Uh-Wise Posted January 19, 2023 Author Share Posted January 19, 2023 54 minutes ago, Cyknight said: IF there is an EA or CA controler in the system, move the zigbee mesh to that controller Back up the project. On the back up delete all the non supported controllers. Even if any EA or CA controller is to be removed, leave it in. Load back up to the new controller, add new controllers, move zigbee over to new controller(s) if possible. If there is no EA or CA: If you have one available, temp add it to the system, move zigbee to it/them. Then as per above. If you can't get an EA or CA in...well you will have to rebuild the zigbee network. Set controller to 'join using' the new controler for zigbee, and go around and do the 13-4-13 followed by the 4 tap to join (you won't have to re-ID this way, just go light by light - actually sounds worse than it is) Unfortunately there's no EA or CA controllers in the project. I may end up using our showroom's controller for a day or probably just clean up everything and rebuild from scratch. The only thing that will be painful is re-doing the custom buttons, scheduler and scenes. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted January 19, 2023 Share Posted January 19, 2023 Contact support - you don’t have to do this Quote Link to comment Share on other sites More sharing options...
c4toys Posted January 19, 2023 Share Posted January 19, 2023 my personal system was on 3.3.0 with an 800, lost a rs232 port. Upgraded to Core and used migration wizard to move everything. I dont think I had to rejoin the mess. I rebuilt my whole project shortly after so I cant be 100% Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 19, 2023 Share Posted January 19, 2023 Like I said, you do not have to redo all this at all - reconnecting zigbee is a worse case scenario - and if it's a huge system, tech support may indeed be able to help (anything under a single mesh max of 70 honestly is so quick to do that it's not really even worth the time to contact support IMHO). A lot of people seem to think that losing a zigbee mesh is some huge mountain to climb - basically it's just a matter of walking through the house once at a leisurely pace (like I said, you don't have to re-id everything, just set your laptop up somewhere to 'allow join', and option in composer under connetions) c4toys 1 Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 19, 2023 Share Posted January 19, 2023 2 minutes ago, c4toys said: used migration wizard This has been a coin toss for me - sometimes the mesh moves over fine, sometimes not. Dunno, it's just so incredibly easy and quick to do it manually, even with a mesh rebuild, that I don't bother with the wizard at all. c4toys 1 Quote Link to comment Share on other sites More sharing options...
Amr Posted January 19, 2023 Share Posted January 19, 2023 2 hours ago, Uh-Wise said: We have a project running on HC800 and several HC250's. The owner wants to upgrade the systema and we're installing new CORE controllers. Here's where I realized we had an issue: CORE controller require 3.3+ to work. HC800 won't be accepted into a 3.3+ project. Is there a way to migrate this project without having to re-do the whole house? It's basically a mansion. Any insight is greatly appreciated. HC800 can be upgraded to 3.3.0, upgrade your path to 3.3.0, add Core, move everything, remove HC800 and update to 3.3.2! Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 19, 2023 Share Posted January 19, 2023 1 minute ago, Amr said: HC800 can be upgraded to 3.3.0, upgrade your path to 3.3.0, add Core, move everything, remove HC800 and update to 3.3.2! ... DOH ... Well make me feel silly - yes in OP case, just make sure that the mesh isn't on the HC250's and then do two jumps. In fact, you HAVE to update to 3.3.0 anyway (or 3.2.4) before going to 3.3.2 due to a bug when going from pre 3.2.4 (dont think this was fixed in 3.3.2? not sure) Quote Link to comment Share on other sites More sharing options...
Amr Posted January 19, 2023 Share Posted January 19, 2023 7 minutes ago, Cyknight said: ... DOH ... Well make me feel silly - yes in OP case, just make sure that the mesh isn't on the HC250's and then do two jumps. In fact, you HAVE to update to 3.3.0 anyway (or 3.2.4) before going to 3.3.2 due to a bug when going from pre 3.2.4 (dont think this was fixed in 3.3.2? not sure) Yes fixed you can migrate from 3.1.3 or higher ... Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 19, 2023 Share Posted January 19, 2023 20 minutes ago, Amr said: Yes fixed you can migrate from 3.1.3 or higher ... Don't see it in bug fixes (which isn't all encompassing) - the issue is that you couldn't (shouldn't) update to 3.3.1 from a version earlier than 3.2.4. Just not sure if it's the same for 3.3.2. At any rate, that's not really part of the discussion here. Quote Link to comment Share on other sites More sharing options...
Amr Posted January 19, 2023 Share Posted January 19, 2023 1 minute ago, Cyknight said: Don't see it in bug fixes (which isn't all encompassing) - the issue is that you couldn't (shouldn't) update to 3.3.1 from a version earlier than 3.2.4. Just not sure if it's the same for 3.3.2. At any rate, that's not really part of the discussion here. In the upgrade path they clearly said u can upgrade from 3.1.3, so I'm sure they mean it unless they want to confuse the hell of dealers out there! Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 19, 2023 Share Posted January 19, 2023 Ah i misread your 3.1.3 for 3.3.1 - but even then, that STILL means you can't jump from pre 3.1.3 to 3.3.2 Quote Link to comment Share on other sites More sharing options...
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