RobbieF Posted July 8, 2020 Share Posted July 8, 2020 Firstly - I’m a long time user of C4, and pretty much love all of it. One thing I’m severely disappointed in is Intercom Anywhere. I have a few issues with it (Namely Speed - although a little quicker after the last update), but one major issue. im not sure if this is a bug, or it’s only me, but even when my phone (iPhone) is set to silent, the app will just ring out load regardless.... pretty annoying / embarrassing when I’m in meetings! is this the same for everyone else? Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted July 9, 2020 Share Posted July 9, 2020 Yes... that is an issue. You can change the ring tone in the app itself and set this to silent. Which is what I did a year or two back for just this reason! Quote Link to comment Share on other sites More sharing options...
RobbieF Posted July 9, 2020 Author Share Posted July 9, 2020 Wow - bonkers that such a huge bug has been out in the wild for over a year.... thanks for the work around! South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
turls Posted July 11, 2020 Share Posted July 11, 2020 I thought there was previous discussion about this and maybe even C4 reps chimed in with some explanation. If I find it I will post. Quote Link to comment Share on other sites More sharing options...
bdo21 Posted July 13, 2020 Share Posted July 13, 2020 This thread may help: Intercom Anywhere Issueshttps://r.tapatalk.com/shareLink/topic?share_fid=76380&share_tid=34064&url=https%3A%2F%2Fwww%2Ec4forums%2Ecom%2F&share_type=t&link_source=app Quote Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 14, 2020 Share Posted July 14, 2020 Yeah, it’s crazy. It’s crazy to me that iOS allows this to happen! If the phone is on silent, the app shouldn’t be able to override that. For that reason alone the app is garbage. They need to use CallKit so it comes it like every other call and honors whatever your settings are. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted July 14, 2020 Share Posted July 14, 2020 It's bring looked into, something about the app being a security priority. Hence why I have the app on my Sony, not my Apple phone Quote Link to comment Share on other sites More sharing options...
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