xena68 Posted April 1, 2015 Share Posted April 1, 2015 My system is on 2.6. Control4 for PC (on Windows 7), iphone, iPad all work great. But on Windows 8.1, the thermostat icons never show a temperature and don't allow me to change settings. Has this been reported? Is there a fix? I tried downloading the latest Control4 for PC and I'm told i have the latest version. Thanks Link to comment Share on other sites More sharing options...
Cyknight Posted April 1, 2015 Share Posted April 1, 2015 I've got no such issue - are you using the same 'room' on all of them for reference, what thermostat? Link to comment Share on other sites More sharing options...
Matt Lowe Posted April 2, 2015 Share Posted April 2, 2015 try uninstalling and re-install the app sounds like something failed along the way. Link to comment Share on other sites More sharing options...
xena68 Posted April 2, 2015 Author Share Posted April 2, 2015 Tried uninstalling and reinstalling. Still have the same problem. I added screenshots to this reply. I don't know which kind of C4 thermostats I have. They were installed almost 3 years ago. Changing the room does not make a difference. Link to comment Share on other sites More sharing options...
kajphotos Posted April 2, 2015 Share Posted April 2, 2015 Update your flash player on the windows PC Link to comment Share on other sites More sharing options...
msgreenf Posted April 2, 2015 Share Posted April 2, 2015 It doesn't use flash. It uses Air. Sent from my XT1060 using Tapatalk Link to comment Share on other sites More sharing options...
xena68 Posted April 2, 2015 Author Share Posted April 2, 2015 I'm on the latest version of Adobe AIR Link to comment Share on other sites More sharing options...
whitneyd Posted April 2, 2015 Share Posted April 2, 2015 I had the same issue before updating from 2.6 to 2.7. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted April 2, 2015 Share Posted April 2, 2015 Your screen shots look like 2.7 not 2.6. I suspect you need to get your system up to 2.7 if you want to use the 2.7 myHome app...My operating system is 2.7 and I use the 2.7 myHome app on my PC with no such problem. I see the temperature just fine. I have other thermostat problems but have found work arounds for all of them so far. Like you I am on the old version of the C4 thermostats.Good luck! Link to comment Share on other sites More sharing options...
RyanE Posted April 2, 2015 Share Posted April 2, 2015 Confirming what others have said... You can't run the new OS2.7 MyHome AIR application against a system running 2.6, and have the thermostat UI work properly. The 'right' solution for this is to either downgrade your MyHome application to the 2.6 one (if possible), or upgrade your system to 2.7. RyanE Link to comment Share on other sites More sharing options...
liv4muddin Posted April 2, 2015 Share Posted April 2, 2015 It's Should definitely say that I the website. Only thing it mentions is anything prior to 2.6 should download previous version Link to comment Share on other sites More sharing options...
xena68 Posted April 3, 2015 Author Share Posted April 3, 2015 Strange that the 2.7 apps work fine on my iOS devices. Looks like I need to wait for my controller to be upgraded. Thanks for the responses! Link to comment Share on other sites More sharing options...
RyanE Posted April 3, 2015 Share Posted April 3, 2015 Unfortunately, since the 3 different UIs are developed by different groups within the company, there are from time to time discrepancies in how exactly how they function. That's one of them. Sorry. RyanE Link to comment Share on other sites More sharing options...
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