HomeAutomationNerd Posted September 18, 2020 Share Posted September 18, 2020 I've got a weird issue where the OSD for a room is only showing a tiny bit of the screen. The OSD works, in that as I select things using the NEEO, the right behaviors happen - it's only the visual display that's messed up. Initially, I saw this on an EA-3, so I swapped over to a new EA-1 and am seeing the same thing. If I boot the Control4 device, I see the "Control4" logo (correctly) across the entire screen while it's booting. OSDs in other rooms are working correctly. The TV in question is a 4k LG LED screen that's working great for everything else, including other HDMI devices. I've tried multiple HDMI cables, and different HDMI inputs, and every HDMI setting on the TV that I can find. Has anyone seen anything like this? Quote Link to comment Share on other sites More sharing options...
HomeAutomationNerd Posted September 18, 2020 Author Share Posted September 18, 2020 ... and if I his the "#" signon the NEEO, the C4 system puts a message in the top right, so clearly the HDMI link is good. (Note: "Mouse Mode Enabled" message) Quote Link to comment Share on other sites More sharing options...
control4user007 Posted September 19, 2020 Share Posted September 19, 2020 I have had something similar happen to one of my EA1's. I tried restarting it, changing out the HDMI cable, etc. and nothing worked. I forgot about it for a few weeks (its in a room we don't use much) and just checked now and its back to displaying the whole screen. Im on OS 3.1.3 for reference. Quote Link to comment Share on other sites More sharing options...
HomeAutomationNerd Posted September 19, 2020 Author Share Posted September 19, 2020 Quote Im on OS 3.1.3 for reference. It's weird to see this problem across both an EA3 and an EA1. The HDMI is clearly fine. It's got to be a controller / config issue of some sort. Version wise, I'm on 3.1.3.x across all the devices. Quote Link to comment Share on other sites More sharing options...
lippavisual Posted September 21, 2020 Share Posted September 21, 2020 Most likely an EDID problem. Is the hdmi direct to your TV or through an AVR? OceanDad 1 Quote Link to comment Share on other sites More sharing options...
HomeAutomationNerd Posted October 8, 2020 Author Share Posted October 8, 2020 The solution, in case anyone hits this: Plug a *different tv* into the HDMI. In my case, I grabbed a 4k Dell Monitor with an HDMI input. The OSD came up cleanly on the Dell. Plugged the HDMI back into the LG. The OSD now works cleanly on the LG. Quote Link to comment Share on other sites More sharing options...
Neo1738 Posted October 11, 2020 Share Posted October 11, 2020 Weird but glad you got it fixed. Quote Link to comment Share on other sites More sharing options...
RAV Posted October 12, 2020 Share Posted October 12, 2020 It's a very rare bug. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.