LollerAgent Posted September 29, 2021 Share Posted September 29, 2021 Recently, I noticed that the "custom" screensaver on all of my T3's is no longer vertically aligned on the screen: The temp/date/time all used to be vertically aligned. Now you can see that it's not - the time/date/temp need to be dropped down a bit. I know this is a minor nit, but my wife noticed too. Has anyone else noticed this? I also have a T3 who is stuck displaying the indoor temperature instead of the outdoor temperature for some reason (no changes were made, still on 3.2.2). I have heard others with this issue. It's annoying because it's the T3 in my bedroom and I look at it every morning to see how cold it is. Restarts haven't helped either problem. Anybody else seeing these issues? Quote Link to comment Share on other sites More sharing options...
Rob21 Posted September 29, 2021 Share Posted September 29, 2021 I have the same issue. I noticed it a week or two ago. It’s obviously a minor issue but very annoying to have to look at. LollerAgent 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 29, 2021 Share Posted September 29, 2021 @DatBear Quote Link to comment Share on other sites More sharing options...
eggzlot Posted September 29, 2021 Share Posted September 29, 2021 2 hours ago, LollerAgent said: Recently, I noticed that the "custom" screensaver on all of my T3's is no longer vertically aligned on the screen: The temp/date/time all used to be vertically aligned. Now you can see that it's not - the time/date/temp need to be dropped down a bit. I know this is a minor nit, but my wife noticed too. Has anyone else noticed this? I also have a T3 who is stuck displaying the indoor temperature instead of the outdoor temperature for some reason (no changes were made, still on 3.2.2). I have heard others with this issue. It's annoying because it's the T3 in my bedroom and I look at it every morning to see how cold it is. Restarts haven't helped either problem. Anybody else seeing these issues? Had an issue with the wrong weather (3.2.2). rebooted the TS T3 and all seems to be working Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted September 29, 2021 Share Posted September 29, 2021 Thanks for reporting these bugs. I'm happy to report that one of the issues has already been fixed and is going through beta now and the estimated date for this fix to be made available to production is around Oct. 12th. We also have the touch screen team investigating the issue with indoor/outdoor temperatures getting mixed up. They haven't located the root cause yet, but once they are able to we will issue a fix for it ASAP. msgreenf 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 29, 2021 Share Posted September 29, 2021 @Darin, C4 PM UIit would also be nice if there was a notation of (I) (o) so it was clear what weather you were seeing. Or even an animation to switch between them Darin, PM C4 CX Platform 1 Quote Link to comment Share on other sites More sharing options...
LollerAgent Posted September 29, 2021 Author Share Posted September 29, 2021 32 minutes ago, Darin, C4 PM UI said: Thanks for reporting these bugs. I'm happy to report that one of the issues has already been fixed and is going through beta now and the estimated date for this fix to be made available to production is around Oct. 12th. We also have the touch screen team investigating the issue with indoor/outdoor temperatures getting mixed up. They haven't located the root cause yet, but once they are able to we will issue a fix for it ASAP. Thanks! I guess this is already known, but it seems like the T3's do receive out-of-band on-demand updates sort of like the Neeo? Both of these issues occurred without any controller upgrades on my side. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 29, 2021 Share Posted September 29, 2021 9 minutes ago, LollerAgent said: Thanks! I guess this is already known, but it seems like the T3's do receive out-of-band on-demand updates sort of like the Neeo? Both of these issues occurred without any controller upgrades on my side. Yes. T3s have auto update. That was added a few releases ago. LollerAgent 1 Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted September 29, 2021 Share Posted September 29, 2021 Yes that is correct. The Neeo, Touch Screens (T3/T4), and the TV Interface all receive automatic updates from OS 3.1.3+ mostly with bug fixes since most features have dependencies that require a full OS update. However, the Touch Screens did just get updated with a new feature, Night Mode for Touch Screens allows you to set a time period for the screen to turn off each night so you can use a screen saver of your preference and have things go dark at night. Quote Link to comment Share on other sites More sharing options...
Rob21 Posted September 29, 2021 Share Posted September 29, 2021 1 hour ago, Darin, C4 PM UI said: Yes that is correct. The Neeo, Touch Screens (T3/T4), and the TV Interface all receive automatic updates from OS 3.1.3+ mostly with bug fixes since most features have dependencies that require a full OS update. However, the Touch Screens did just get updated with a new feature, Night Mode for Touch Screens allows you to set a time period for the screen to turn off each night so you can use a screen saver of your preference and have things go dark at night. Wow this is great. Thank you! Quote Link to comment Share on other sites More sharing options...
LollerAgent Posted September 29, 2021 Author Share Posted September 29, 2021 2 hours ago, Darin, C4 PM UI said: Yes that is correct. The Neeo, Touch Screens (T3/T4), and the TV Interface all receive automatic updates from OS 3.1.3+ mostly with bug fixes since most features have dependencies that require a full OS update. However, the Touch Screens did just get updated with a new feature, Night Mode for Touch Screens allows you to set a time period for the screen to turn off each night so you can use a screen saver of your preference and have things go dark at night. Ah - cool, I currently use programming to set the screensaver to "none" or "blank" (whichever it is) after a certain period of time. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 29, 2021 Share Posted September 29, 2021 7 minutes ago, LollerAgent said: Ah - cool, I currently use programming to set the screensaver to "none" or "blank" (whichever it is) after a certain period of time. I used to do that and since disabled that schedule and use the night mode. Easier to change vs programming Quote Link to comment Share on other sites More sharing options...
Cyknight Posted September 30, 2021 Share Posted September 30, 2021 Yeah love the new night mode feature. Best (user) feature added in my memory that I didn't know I wanted! Quote Link to comment Share on other sites More sharing options...
LollerAgent Posted October 12, 2021 Author Share Posted October 12, 2021 @Darin, C4 PM UI It looks like the alignment issue was corrected, but one of my T3's is still "stuck" on indoor temperature. Progress, though! Quote Link to comment Share on other sites More sharing options...
Rob21 Posted October 12, 2021 Share Posted October 12, 2021 I updated to 3.2.3. My alignment issue was also corrected. Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted October 12, 2021 Share Posted October 12, 2021 Correct, we have addressed the alignment issue and release the automatic update. The team believes they have located the problem with the indoor/outdoor temperature, but are still working through a resolution for it. I'll give you guys an update once we have a fix go into beta. Right now the only work around to get it fixed is to have a dealer set it through the UI config agent in Composer Pro, I've seen others confirm that this work around has fixed it for them. msgreenf 1 Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted October 12, 2021 Share Posted October 12, 2021 21 minutes ago, Darin, C4 PM UI said: Correct, we have addressed the alignment issue and release the automatic update. The team believes they have located the problem with the indoor/outdoor temperature, but are still working through a resolution for it. I'll give you guys an update once we have a fix go into beta. Right now the only work around to get it fixed is to have a dealer set it through the UI config agent in Composer Pro, I've seen others confirm that this work around has fixed it for them. Presumably an end user can do this with HE also? Quote Link to comment Share on other sites More sharing options...
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