C4 Status Updates

138 topics in this forum

1. [Status Update]Arkanis WIFI Management and Luma X10 logins are having issues.

   By msgreenf, April 19
   • 0 replies
   • 21 views
   • 
   • msgreenf
   • April 19

2. Sonos / tv audio control drops out

   By georgetv, April 16
   • 4 replies
   • 57 views
   • 
   • georgetv
   • April 17

3. [Status Update]SnapAV Maintenance Outage - 4/17 10PM EST to 12PM EST

   By msgreenf, April 16
   • 0 replies
   • 27 views
   • 
   • msgreenf
   • April 16

4. [Status Update]We have identified issues logging into the following services: Customer.control4.com, mydot.control4.com, composer pro and controller registration. Investigation underway.

   By msgreenf, April 10
   • 0 replies
   • 56 views
   • 
   • msgreenf
   • April 10

5. [Status Update]Roku interoperability issue with Control4 identified. Investigation underway.

   By msgreenf, April 1
   • 14 replies
   • 333 views
   • 
   • RAV
   • April 4

6. [Status Update]Control4 Infrastructure Maintenance - April 8, 2024 1:00am to 2:00am (ET)

   By msgreenf, April 3
   • 0 replies
   • 55 views
   • 
   • msgreenf
   • April 3

7. [Status Update]Planned OvrC Maintenance: March 20th, 2024

   By msgreenf, March 14
   • 0 replies
   • 62 views
   • 
   • msgreenf
   • March 14

8. [Status Update]Luma View - Upgrade 3/13 1:30am to 5:30am (ET)

   By msgreenf, March 12
   • 0 replies
   • 29 views
   • 
   • msgreenf
   • March 12

9. [Status Update]Maintenance Notice: SnapAV.com

   By msgreenf, March 11
   • 0 replies
   • 44 views
   • 
   • msgreenf
   • March 11

10. Cameras

    By TexasBill, March 4
    • 0 replies
    • 65 views
    • 
    • TexasBill
    • March 4

11. [Status Update]OvrC email issue identified. Investigation underway.

    By msgreenf, February 27
    • 0 replies
    • 56 views
    • 
    • msgreenf
    • February 27

12. [Status Update]MyDot (my.control4.com) not allowing users to log in

    By msgreenf, February 23
    • 0 replies
    • 43 views
    • 
    • msgreenf
    • February 23

13. [Status Update]Notice regarding AT&T cellular service outage

    By msgreenf, February 22
    • 0 replies
    • 33 views
    • 
    • msgreenf
    • February 22

14. [Status Update]Notice regarding AT&T cellular service outage

    By msgreenf, February 22
    • 0 replies
    • 29 views
    • 
    • msgreenf
    • February 22

15. [Status Update]OvrC intermittent performance degradation issue identified. Investigation underway.

    By msgreenf, February 16
    • 0 replies
    • 73 views
    • 
    • msgreenf
    • February 16

16. [Status Update]Intermittent EMEA Dealer Portal Return Label Issues

    By msgreenf, February 16
    • 0 replies
    • 58 views
    • 
    • msgreenf
    • February 16

17. [Status Update]Intermittent EMEA Dealer Portal Return Label Issues

    By msgreenf, February 16
    • 0 replies
    • 46 views
    • 
    • msgreenf
    • February 16

18. [Status Update]Snap One Partner Portal. Investigation underway.

    By msgreenf, February 13
    • 0 replies
    • 27 views
    • 
    • msgreenf
    • February 13

19. [Status Update]OvrC Issue Identified. Investigation underway.

    By msgreenf, February 2
    • 0 replies
    • 65 views
    • 
    • msgreenf
    • February 2

20. [Status Update]OvrC Platform Login Issue - Initial problem isolated and fix being developed

    By msgreenf, January 20
    • 0 replies
    • 44 views
    • 
    • msgreenf
    • January 20

21. Samsung Frame WOL issues

    By yagrbomb, December 29, 2023
    • 15 replies
    • 378 views
    • 
    • Ploopit
    • January 3

22. [Status Update]OvrC unable to communicate with devices

    By msgreenf, December 29, 2023
    • 0 replies
    • 109 views
    • 
    • msgreenf
    • December 29, 2023

23. [Status Update]OvrC Notifications - Investigating an increase in notifications

    By msgreenf, December 21, 2023
    • 0 replies
    • 54 views
    • 
    • msgreenf
    • December 21, 2023

24. [Status Update]Snap One Partner Portal (snapav.com) and Dealer Portal (dealer.control4.com) - Issue Identified. Investigation underway.

    By msgreenf, December 6, 2023
    • 4 replies
    • 250 views
    • 
    • msgreenf
    • December 7, 2023

25. [Status Update]Control4 Access Anywhere Connectivity Issues Identified:

    By msgreenf, December 6, 2023
    • 0 replies
    • 72 views
    • 
    • msgreenf
    • December 6, 2023