msgreenf Posted April 1 Share Posted April 1 Apr 1, 15:27 EDTIdentified - Numerous cases have been reported in the last few days of the loss of control of Roku devices through the Control4 system. There have not been any changes to the Roku driver recently and we currently leverage the published APIs by Roku, so we believe this is tied to a recent software update deployed by Roku. A Roku developer forum thread is also pointing to the same issue View the full article Dueport, turls and Shoe 3 Quote Link to comment Share on other sites More sharing options...
RAV Posted April 1 Share Posted April 1 - From dealer forum - Control4: "For those experiencing this, our Roku contacts have requested that we gather Roku device Serial # (or device ID) for the impacted devices. They will use this information to further investigate the issue from their side. If you can gather this information, it would be helpful. We'll pass it along." Quote Link to comment Share on other sites More sharing options...
johnnyboy Posted April 1 Share Posted April 1 I assume this is why I am have struggled with the following problem for the last 5-6 days. I have 3 TV zones (2 with EA1s and 1 with an EA3). Each location has a Roku Ultra that has worked flawlessly with a dedicated SR260 for the last 4-5 years. Now, one of the SR260s (at the EA3 location) will not control its associated Roku device. The 2 SR260s at the EA1 locations still work as before and can control their associated Roku devices. The SR260 at the EA3 location can navigate the C4 OSD, including the selection of the Roku device. However, when it selects Roku, the Roku OSD displays but that same SR260 cannot navigate the Roku OSD. The same SR260 works fine with other sources (lights, listen, thermostats, cable TV, etc.) It also can control volume during Roku play. Weird that it fails at the controller (EA3) location, but other SR260s work fine controlling identical Roku devices at EA1 locations on the same system.. Quote Link to comment Share on other sites More sharing options...
RAV Posted April 1 Share Posted April 1 Yes you're affected. Currently there doesn't seem to be a why this one and not that one. Quote Link to comment Share on other sites More sharing options...
Dueport Posted April 2 Share Posted April 2 Very helpful this explains why one of ours was doing this earlier today hopefully it gets figured out soon. Quote Link to comment Share on other sites More sharing options...
TigerPaw Posted April 4 Share Posted April 4 If Roku decides this is a feature, not a bug ... What is the best alternative for hooking streaming services to the Control4 ? Quote Link to comment Share on other sites More sharing options...
RAV Posted April 4 Share Posted April 4 27 minutes ago, TigerPaw said: If Roku decides this is a feature, not a bug ... What is the best alternative for hooking streaming services to the Control4 ? Roku has acknowledged the issue and correction expected by end of the week. BY96 1 Quote Link to comment Share on other sites More sharing options...
jfh Posted April 4 Share Posted April 4 Damn. My Roku Ultimate broke today. I thought I had dodged a bullet. Thank goodness I remembered where the Roku remote was now that my super expensive Halo remotes are neutered. Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted April 4 Share Posted April 4 1 hour ago, TigerPaw said: If Roku decides this is a feature, not a bug ... What is the best alternative for hooking streaming services to the Control4 ? Shield tv is imo the best solution out there. albeit one of the more expensive solutions. beyond that fire tv has had a shaky history. Anything else is just taking chances. Quote Link to comment Share on other sites More sharing options...
jfh Posted April 4 Share Posted April 4 1 hour ago, RAV said: Roku has acknowledged the issue and correction expected by end of the week. Where do you see this? Quote Link to comment Share on other sites More sharing options...
Shoe Posted April 4 Share Posted April 4 46 minutes ago, Matt Lowe said: Shield tv is imo the best solution out there. albeit one of the more expensive solutions. I prefer my Shields. I bought a Roku to support the deep linking with Josh. These are all relatively cheap. My recent find of a launcher for the Shield to remove the ads etc has made me like those even more. Quote Link to comment Share on other sites More sharing options...
BY96 Posted April 4 Share Posted April 4 Where do you see this?@msgreenf posted about it yesterday on a different thread about the same topic. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
jfh Posted April 4 Share Posted April 4 Here is what Roku has said. No indication of an ETA for a fix. https://blog.roku.com/developer/addressing-current-ecp-issues-our-developer-are-experiencing Quote Link to comment Share on other sites More sharing options...
Cyknight Posted April 4 Share Posted April 4 Latest word from Roku directly to large partners is that they expect to have it fixed by the end of the week. BY96 and Dueport 2 Quote Link to comment Share on other sites More sharing options...
RAV Posted April 4 Share Posted April 4 1 hour ago, jfh said: Where do you see this? Control4 quoted Roku in the dealer forum. msgreenf and BY96 2 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.