dagwood Posted May 6, 2014 Share Posted May 6, 2014 I have a door station and am being told by my installer and C4 that it's essentially worthless (my words). This thing has a camera and all I want is for it to tie into my NVR and record video just like my other cameras. So far, all I have is a $1000 doorbell. What's the point of having a camera if it can't record video? Running from the door station to my network room are: 1 cat6, 2 cat5 and 2 coax lines, so I have plenty of things to work with here. Any thoughts? Link to comment Share on other sites More sharing options...
THEORY Posted May 7, 2014 Share Posted May 7, 2014 run another camera just for recording Link to comment Share on other sites More sharing options...
CFUG Posted May 7, 2014 Share Posted May 7, 2014 ^Glad you said it. If I had said that I probably would have been accused of "Status Quo" mentality. Truth is, I do that exact thing. The second motion-record cam catches people before they get to the door. Motion-tracking follows them up to the door. The thought of why a DS can't be recorded has crossed my mind a few times... I also use a CA Motion to trigger the TSs for 30 seconds of DS Cam viewing. That's good enough here. Link to comment Share on other sites More sharing options...
AdamT Posted May 7, 2014 Share Posted May 7, 2014 Dag, What you purchased is doing its job. Unfortunately you bought a "Door Intercom". Nothing more. It is kind of like saying I want my Ford Expedition to also get good gas mileage. A second camera is a good idea anyhow. If you have a spot where you can place it to see the door stoop and walk up or driveway then you have more benefit. I consider the intercom a "frilly" item. Sorry. Link to comment Share on other sites More sharing options...
dagwood Posted May 7, 2014 Author Share Posted May 7, 2014 But it has a camera...camera's are meant to be a conduit with which to record moving pictures - sometimes called 'video.' How in Zeus's a%@ hole do the fine people at C4 not understand this? Link to comment Share on other sites More sharing options...
dogdvr Posted May 7, 2014 Share Posted May 7, 2014 does your nvr record SIP video? Did you even ask? I will tell you that it doesn't. The control4 door station uses SIP protocol (kinda a industry standard). But they Zeus's A$$holes that designed your nvr did not make it able to record SIP feeds. They also did not give it the ability to connect to a SIP device. So don't blame Control4 that your NVR will not do what you want Link to comment Share on other sites More sharing options...
dagwood Posted May 7, 2014 Author Share Posted May 7, 2014 The system we have is what large casinos are upgrading to. I'm not a tech guy, but he told me ONVIF is the industry standard for network cameras. I'm blaming C4 for not making something that works with normal recording methods. If it only works with their screen and can't record video, that's a huge limitation. That's why people get cameras, they want the security of knowing what happened when they're not there. It would be nice to see who's at the door before I go there, but I'm not going to drop another $700 on a unitasking screen. I guess I'm just going to start Yelp-Bombing the crap out of them for making, what I consider, a relatively worthless and expensive device. I have sent emails to several of the folks in the C-Suite, so we'll see if they respond and can give me some better information on the issue. Link to comment Share on other sites More sharing options...
CFUG Posted May 7, 2014 Share Posted May 7, 2014 It's like deja vu. No sooner do we get done with one drawn-out piece of piss post and there is one more behind it... Link to comment Share on other sites More sharing options...
AdamT Posted May 7, 2014 Share Posted May 7, 2014 Dag - it has a built in camera....that's your thought behind it? Lots of things have cameras and can't record. I think you kind is are throwing a for about something you can't have your way. Yelp booming someone for you NOT doing your research and due diligence ahead of time is a good idea. Make sure that's what you tell the Yelpers. As far as the C suite giving you better info on the "issue" that YOU think the system has how about bucking up and figuring it out for yourself. At this point it is a non recordable device. My bet it because it's tied into a sip phone feature. But hey, grow a pair and open that expensive bad boy up and go to town with your soldering iron. Send it to me I'll do it. By the way. I'm a dealer and we address these issues up front. It's called prequalify your customer and their needs and expectations. Obviously this part was missed. -Focker Out Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
CFUG Posted May 7, 2014 Share Posted May 7, 2014 ^Yeah, not a bad idea either. Replace the cam element with something compatible. Link to comment Share on other sites More sharing options...
CFUG Posted May 7, 2014 Share Posted May 7, 2014 Axis M1054?? Without the case, that would fit into the backbox. 84 deg FOV. I don't think that's enough. The C4 cam is 120 deg FOV... Link to comment Share on other sites More sharing options...
CFUG Posted May 7, 2014 Share Posted May 7, 2014 WTF am I talking about? Dump the intercom functionality? Link to comment Share on other sites More sharing options...
Tokead Posted May 7, 2014 Share Posted May 7, 2014 Axis M1054?? Without the case, that would fit into the backbox. 84 deg FOV. I don't think that's enough. The C4 cam is 120 deg FOV...Have you used this outside and what's your experience?The reason I'm asking is I have a M1004, and all it's doing is sitting in my living room. I have a place I could instal it under my porch cover that while not capturing someone at the door could capture them partially. However I'm worried about the moisture.Cheers Link to comment Share on other sites More sharing options...
dogdvr Posted May 7, 2014 Share Posted May 7, 2014 Dag Onvif is (one) of the industry standards for networked cameras, (IP based). But the industry standard for door stations is SIP. Control4 followed industry standards, and no amount of yelp bombing will change that. Once again get a NVR that can handle SIP, then you can record the Control4 doorstation, the Mobotix door station AIphone doorstation etc. In other words get something that can record door stations and then you will not have to waste your time yelp bombing. It is like Yelp bombing Volkswagon because their diesel engines will not accept gasoline. Link to comment Share on other sites More sharing options...
Cyknight Posted May 7, 2014 Share Posted May 7, 2014 Dag Onvif is (one) of the industry standards for networked cameras, (IP based). But the industry standard for door stations is SIP. Control4 followed industry standards, and no amount of yelp bombing will change that. Once again get a NVR that can handle SIP, then you can record the Control4 doorstation, the Mobotix door station AIphone doorstation etc. In other words get something that can record door stations and then you will not have to waste your time yelp bombing. It is like Yelp bombing Volkswagon because their diesel engines will not accept gasoline. To add, it will never become available in any and all likelihood on the current gen of doorstations, as it's all built into a single chip. C4 HAS inquired to see if it would be possible to stream the image separately in any way, and it just can't be done. Perhaps a bad choice of chip, but beyond that it's out of C4's hands to do anything with. The doorstation is a (video) intercom device, and while it would have been nice to have the ability to record it (or even see it outside of the intercom agent) it was never stated the unit did or was going to do anything else but a video intercom device. If there's an error here, it's if your dealer gave you the wrong expectation. Beyond that, the very first answer as made by Theory is the only real answer - use those wires to add a camera for recording purposes. Link to comment Share on other sites More sharing options...
CFUG Posted May 7, 2014 Share Posted May 7, 2014 Have you used this outside and what's your experience?The reason I'm asking is I have a M1004, and all it's doing is sitting in my living room. I have a place I could instal it under my porch cover that while not capturing someone at the door could capture them partially. However I'm worried about the moisture.CheersI haven't. I'll have to check the IP rating of the unit but it probably is not rated for even dust. Not to say it can't be modified in some way. Link to comment Share on other sites More sharing options...
dagwood Posted May 7, 2014 Author Share Posted May 7, 2014 Dag - it has a built in camera....that's your thought behind it? Lots of things have cameras and can't record. I think you kind is are throwing a for about something you can't have your way. Yelp booming someone for you NOT doing your research and due diligence ahead of time is a good idea. Make sure that's what you tell the Yelpers.As far as the C suite giving you better info on the "issue" that YOU think the system has how about bucking up and figuring it out for yourself.At this point it is a non recordable device. My bet it because it's tied into a sip phone feature. But hey, grow a pair and open that expensive bad boy up and go to town with your soldering iron. Send it to me I'll do it.By the way. I'm a dealer and we address these issues up front. It's called prequalify your customer and their needs and expectations. Obviously this part was missed.-Focker OutSent from my iPhone using TapatalkYou're totally right that I didn't do my research on it prior to buying it. I was in the process of working and building a 5000+ sq/ft house and all the fun that goes along with that. I hired a AV company do know this stuff and they failed me. Regardless of the folks defending them here, it doesn't change the fact that if I put this thing in front of 98% of the people on the street, they would make an assumption that it looks like a camera and therefor would be a recording devise. it's absolutely BANANAS that in this day and age, they would create something that's anything but that. Even more so, that at an $800 price point, it really doesn't do squat, unless you drop another $700 on a dedicated screen to live view it on. As, so often the times on these things, the discussion degrades and get's off topic. My question was, 'does anyone have a way around this.' Instead, I get a bunch of bitchin' from the trolls that don't have answers and want to chime in to hear themselves type. If you don't have the solution, move on down the road to the next post, where you do...hugs and kisses with sugar on top Link to comment Share on other sites More sharing options...
SMHarman Posted May 7, 2014 Share Posted May 7, 2014 You can also view it on your iDevice/Android/TVs. Most on here will say that the intercom / doorstation functionality is a lesser used feature of the systems. You don't hear it brought up much at all. Not that I want to rain on your parade but you bought your $800 doorstation without reading the two page flyer sheet.https://dealer.control4.com/Images/Downloads/b83b410d-231e-4f47-b264-898f1dfce25f.pdf IMPORTANT NOTE: The Door Station does not currently function as a stand-alone IP camera. Video access from the Door Station is not available on the current 5" and 7" In-Wall Touch Screens or through the on-screen navigator on a television. Nice to see they specified this for Canadian Weather Operation temperature For Ethernet operation: -22° F - 149° F (-30° to 65° C) Link to comment Share on other sites More sharing options...
SMHarman Posted May 7, 2014 Share Posted May 7, 2014 Dag Onvif is (one) of the industry standards for networked cameras, (IP based). But the industry standard for door stations is SIP. Control4 followed industry standards, and no amount of yelp bombing will change that. Once again get a NVR that can handle SIP, then you can record the Control4 doorstation, the Mobotix door station AIphone doorstation etc. In other words get something that can record door stations and then you will not have to waste your time yelp bombing. It is like Yelp bombing Volkswagon because their diesel engines will not accept gasoline. http://en.wikipedia.org/wiki/Session_Initiation_Protocol Yes if they did not use SIP there would be no two way communication, just a silent video feed. Not really what is wanted from a door. It would also struggle to interface with other communication devices like 3G phones which do video calling which also use SIP. Well they did the US did not roll out videocalling on 3G phones for some strange reason which left the door wide open for Skype, Google, Microsoft Video calls etc. The phones below doing video calls were on the market in Europe in 2002, over a decade ago. Link to comment Share on other sites More sharing options...
dogdvr Posted May 7, 2014 Share Posted May 7, 2014 You're totally right that I didn't do my research on it prior to buying it. I was in the process of working and building a 5000+ sq/ft house and all the fun that goes along with that. I hired a AV company do know this stuff and they failed me. Regardless of the folks defending them here, it doesn't change the fact that if I put this thing in front of 98% of the people on the street, they would make an assumption that it looks like a camera and therefor would be a recording devise. it's absolutely BANANAS that in this day and age, they would create something that's anything but that. Even more so, that at an $800 price point, it really doesn't do squat, unless you drop another $700 on a dedicated screen to live view it on. As, so often the times on these things, the discussion degrades and get's off topic. My question was, 'does anyone have a way around this.' Instead, I get a bunch of bitchin' from the trolls that don't have answers and want to chime in to hear themselves type. If you don't have the solution, move on down the road to the next post, where you do...hugs and kisses with sugar on top Wait, your saying that your dealer sold you a door station with absolutely no dedicated screens that work with it?? We there is your problem right there, Stop posting here and walk that piece of equipment back to your dealer. They screwed up and owe you a FULL refund. I must admit I am amazed that any Control4 dealer would sell you an door station without the required touchscreens, but crap happens. You did use a local dealer and not try to buy it off ebay right? This is gonna be an easy solution, Demand a FULL refund. Good luck Brent Link to comment Share on other sites More sharing options...
CFUG Posted May 8, 2014 Share Posted May 8, 2014 You're totally right that I didn't do my research on it prior to buying it. I was in the process of working and building a 5000+ sq/ft house and all the fun that goes along with that. I hired a AV company do know this stuff and they failed me. Regardless of the folks defending them here, it doesn't change the fact that if I put this thing in front of 98% of the people on the street, they would make an assumption that it looks like a camera and therefor would be a recording devise. it's absolutely BANANAS that in this day and age, they would create something that's anything but that. Even more so, that at an $800 price point, it really doesn't do squat, unless you drop another $700 on a dedicated screen to live view it on. As, so often the times on these things, the discussion degrades and get's off topic. My question was, 'does anyone have a way around this.' Instead, I get a bunch of bitchin' from the trolls that don't have answers and want to chime in to hear themselves type. If you don't have the solution, move on down the road to the next post, where you do...hugs and kisses with sugar on top Gee that's strange. I managed to build and hold down a job AND research where my money was going too. But wait, my house is only 3000 ft^3. Now I get it... Link to comment Share on other sites More sharing options...
SMHarman Posted May 8, 2014 Share Posted May 8, 2014 A 9,000,000 SQ ft house WOW Sent from my LT26i using Tapatalk Link to comment Share on other sites More sharing options...
AdamT Posted May 8, 2014 Share Posted May 8, 2014 Dag Honestly I understand your pain on being busy during building. If anything take it out on your dealer. Control4 isn't the one here that caused your issues. Sounds like your dealer might have taken advantage of you. Anyone that wants a door station from me gets the facts. Same with any parts. A good dealer can sniff out what you are looking for and help Guide you. I wasn't trying to pick on or at you but if you sit back and look at the facts given to us there was a failure and it's not Control4s fault. Hit me up with a pm when you have a second. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
dogdvr Posted May 8, 2014 Share Posted May 8, 2014 A 9,000,000 SQ ft house WOWSent from my LT26i using TapatalkUmm if you are cracking on his ^3 then it would not be 9000 sq ft3000 cubed is 2.7 billion not 9000 Link to comment Share on other sites More sharing options...
SMHarman Posted May 8, 2014 Share Posted May 8, 2014 Yup I ^2 not ^3ed it. Either way it's a Damn big property. You would need intercoms that work over that space. Sent from my LT26i using Tapatalk Link to comment Share on other sites More sharing options...
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