control4user007 Posted March 25, 2015 Share Posted March 25, 2015 Just noticed after the upgrade that I can't lower the temperature for my thermostat (it's a honeywell with a house logix driver - worked well on 2.6). I can raise the temp, but can't lower it. And the slider around the ring doesn't work like it does on my iPhone either. Anyone else have these issues ? Dealer is going to look into it but thought I would see if anyone else is having the same problem. Link to comment Share on other sites More sharing options...
THawes Posted March 25, 2015 Share Posted March 25, 2015 Sounds like it is a browser-specific bug that Control4 will need to address (if they so choose). The last update to IE7 was 4-5 years ago, so it is a pretty "old" browser in the grand scheme of things. I just tested that in IE7 and found the same issue though - so you're not alone! Link to comment Share on other sites More sharing options...
control4user007 Posted March 25, 2015 Author Share Posted March 25, 2015 Haha sorry I should have been more specific. I meant IE (infinity edge) touchscreen 7", not the actual Microsoft browser. Link to comment Share on other sites More sharing options...
THawes Posted March 25, 2015 Share Posted March 25, 2015 I meant IE (infinity edge) touchscreen 7", not the actual Microsoft browser. That makes way more sense! I was curious as to why someone would actually still use Internet Explorer 7. Carry on! Link to comment Share on other sites More sharing options...
Cyknight Posted March 25, 2015 Share Posted March 25, 2015 While I'm not certain, there's a possibility that some drivers need an update to work properly with the new proxy.Is this both using the ting as well as pressing the center and then using the up/down buttons? Link to comment Share on other sites More sharing options...
control4user007 Posted March 25, 2015 Author Share Posted March 25, 2015 Not sure what the "ting" is, but yes pushing the bottom button doesn't lower the temperature. It does work on my iPhone, so I thought that would rule out a driver issue. Link to comment Share on other sites More sharing options...
Cyknight Posted March 25, 2015 Share Posted March 25, 2015 heh - "ring". And no, it doesn't 'rule out' a possible driver issue. I'll be doing an update shortly with a Lyric so I'll see if I have the same issue. I can tell you I've had NO such issue with several thermostats though. Link to comment Share on other sites More sharing options...
paul.williams Posted March 25, 2015 Share Posted March 25, 2015 In order to utilize the new OS2.7 Comfort interface, drivers need to be updated to use the new proxy. Existing drivers should work correctly, however will show the previous interface. If the House Logix drivers are not functioning correctly after the update, you may need to contact House Logix. They will contact us if they need assistance. Paul WilliamsVP Lighting & Comfort Products, Control4 Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 25, 2015 Share Posted March 25, 2015 Paul, still running 2.6, updated my home PC software and it does not show any temperature or any schedule. The ISO app is Ok.Should I have not updated my home PC ? Link to comment Share on other sites More sharing options...
Cyknight Posted March 25, 2015 Share Posted March 25, 2015 Arguably, if you're NOT updating your system, you probably shouldn't update ANY app. Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 25, 2015 Share Posted March 25, 2015 ISO apps update automatically CK Link to comment Share on other sites More sharing options...
control4user007 Posted March 25, 2015 Author Share Posted March 25, 2015 Thanks CyKnight and Paul!! My dealer is working on it. Hopefully he gets it sorted out (although I don't use the TS's for thermostat much, its still nice to have the ability). Cyknight - please do let me know what happens on your next update. Will update when I find out more. ISO apps update automatically CK And Gary - yes this happened to me. iOS I believe defaults to updating all apps automatically. So didn't really even have a chance to stop the update. Maybe in the future Control4 could release a whole new app that we would have to download manually and keep older apps in the app store in case we have to re-download for systems that are not running the latest version. That would solve the problem (although I am usually eager to jump onto new releases - sometimes to my detriment Link to comment Share on other sites More sharing options...
Cyknight Posted March 25, 2015 Share Posted March 25, 2015 Defaults - yes. My apps don't auto - update, I don't let them Link to comment Share on other sites More sharing options...
turls Posted March 25, 2015 Share Posted March 25, 2015 My apps don't auto - update, I don't let them Normally I wouldn't let apps auto-update, but iOS is a major pain to keep up-to-date manually if you run a lot of apps. And this is a phone, not my computer...I deal with enough of that crap on the numerous PCs in the house, so I don't care to also manage updates for everybody's phone in the house. Really the app should be written to not break with that recent of a build (2.6). And making a new app every time is not a good solution either. Link to comment Share on other sites More sharing options...
adam333 Posted March 29, 2015 Share Posted March 29, 2015 how do you upgrade the software/driver on the infinity touch screen? Link to comment Share on other sites More sharing options...
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