Topfox Posted July 27, 2022 Share Posted July 27, 2022 When accessing cameras away from your home, how does the system actual route to your cameras? I’m away from my house and my cameras no longer seem to work through C4. I can access them from both NVR specific apps I have on my phone though, so I’m just trying to understand how that routing happens when going across 4sight. Quote Link to comment Share on other sites More sharing options...
Topfox Posted July 27, 2022 Author Share Posted July 27, 2022 Weird. NeverMind. It hasn’t been working for like 3 days and all of a sudden just started working again. C4 User 1 Quote Link to comment Share on other sites More sharing options...
DanITman Posted July 29, 2022 Share Posted July 29, 2022 I find the same thing happens to me. Sometimes they work, sometimes they don't. The same with intercom. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 29, 2022 Share Posted July 29, 2022 you go across 4sight, if you have the is locally accessible disabled on your camera driver. the traffic routes to the control4 cloud and from the cloud down to your controller. If you have directly accessible meaning you have a public IP on your camera, then the mobile app will connect directly to that IP Topfox 1 Quote Link to comment Share on other sites More sharing options...
LollerAgent Posted July 29, 2022 Share Posted July 29, 2022 2 hours ago, msgreenf said: you go across 4sight, if you have the is locally accessible disabled on your camera driver. the traffic routes to the control4 cloud and from the cloud down to your controller. If you have directly accessible meaning you have a public IP on your camera, then the mobile app will connect directly to that IP But, please don't make your security cameras directly accessible from the internet. It's a bad idea. Quote Link to comment Share on other sites More sharing options...
Topfox Posted July 29, 2022 Author Share Posted July 29, 2022 Definitely something weird is going on with my cams through C4. I thought they were working the other day, but some cams are showing snapshots, others aren’t. Then when I click on the cam I get the wheel of wait. One set of cams is through a Hikvision NVR and one is through a Lilin. All cams work fine from the actual manufacturer app. This has been working for a while, so wonder if maybe my controller just needs a reboot or something. I head home tomorrow, so guess I will find out then. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 29, 2022 Share Posted July 29, 2022 iOS or android? Quote Link to comment Share on other sites More sharing options...
Topfox Posted July 29, 2022 Author Share Posted July 29, 2022 43 minutes ago, msgreenf said: iOS or android? IOS Quote Link to comment Share on other sites More sharing options...
pbir Posted July 29, 2022 Share Posted July 29, 2022 I’m having this issue as well. Reported to C4 earlier this week. Quote Link to comment Share on other sites More sharing options...
Amr Posted July 30, 2022 Share Posted July 30, 2022 Are u guys on IOS beta by any chance? Am currently on 322.29.0.1673, I used to have issues with my cams but not anymore with this Beta, most of my cams are Amcrest. Quote Link to comment Share on other sites More sharing options...
Topfox Posted July 30, 2022 Author Share Posted July 30, 2022 I got home from vacation today. Bounced my controller and now it’s working fine. Quote Link to comment Share on other sites More sharing options...
knowitall Posted July 31, 2022 Share Posted July 31, 2022 who makes the NVR? Luma DVR just installed and can't get it to pull the cameras *(HC800 // 2.10.6) Quote Link to comment Share on other sites More sharing options...
Topfox Posted July 31, 2022 Author Share Posted July 31, 2022 1 minute ago, knowitall said: who makes the NVR? Luma DVR just installed and can't get it to pull the cameras *(HC800 // 2.10.6) My NVRs was Lilin and Hikvision, I have 2. I’m running the latest version of everything with an EA5v2 knowitall 1 Quote Link to comment Share on other sites More sharing options...
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