msgreenf Posted May 18, 2023 Share Posted May 18, 2023 Engaged Quote Link to comment Share on other sites More sharing options...
msgreenf Posted May 19, 2023 Share Posted May 19, 2023 We got this fixed last night and it was 100% my fault. I learned something new yesterday but this is not how I have done any other Apple TV drivers. But now I know a new procedure for doing this Amr 1 Quote Link to comment Share on other sites More sharing options...
jimbones Posted May 19, 2023 Share Posted May 19, 2023 51 minutes ago, msgreenf said: We got this fixed last night and it was 100% my fault. I learned something new yesterday but this is not how I have done any other Apple TV drivers. But now I know a new procedure for doing this Congrats on getting it fixed! And sounds like you've got a new and improved process for future projects! Yay for learning! Mind sharing what stumped you? msgreenf 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted May 19, 2023 Share Posted May 19, 2023 16 minutes ago, jimbones said: Congrats on getting it fixed! And sounds like you've got a new and improved process for future projects! Yay for learning! Mind sharing what stumped you? In all previous projects I would add the apple bridge driver and configure it. Then add the Apple TV driver and can figure it. And now you have to add them simultaneously Amr 1 Quote Link to comment Share on other sites More sharing options...
Amr Posted May 19, 2023 Share Posted May 19, 2023 44 minutes ago, msgreenf said: In all previous projects I would add the apple bridge driver and configure it. Then add the Apple TV driver and can figure it. And now you have to add them simultaneously Gr8 u didn’t go the un-register controller route! This was bogus to me as well specially with 3.3.3 lots of fixes provided already Quote Link to comment Share on other sites More sharing options...
msgreenf Posted May 19, 2023 Share Posted May 19, 2023 Just now, Amr said: Gr8 u didn’t go the un-register controller route! This was bogus to me as well specially with 3.3.3 lots of fixes provided already There was never a need to do anything with controller registration. There is nothing tied to cloud. Quote Link to comment Share on other sites More sharing options...
jimbones Posted May 19, 2023 Share Posted May 19, 2023 Oh interesting! Nice catch @msgreenf, and thanks for sharing. Quote Link to comment Share on other sites More sharing options...
ajd123 Posted May 19, 2023 Author Share Posted May 19, 2023 The two drivers that need to be installed prior to enabling in the C4 iOS app (Apple TV Control --> Enable Control) are: Apple Bridge --> anywhere in the project. Apple TV (Gen 4 and 4k) [IP] --> in the room where the Apple TV is located. Quote Link to comment Share on other sites More sharing options...
Amr Posted May 20, 2023 Share Posted May 20, 2023 On 5/19/2023 at 6:28 PM, ajd123 said: The two drivers that need to be installed prior to enabling in the C4 iOS app (Apple TV Control --> Enable Control) are: Apple Bridge --> anywhere in the project. Apple TV (Gen 4 and 4k) [IP] --> in the room where the Apple TV is located. Will, this is my setup, what was ur issues, I didn’t really understand, what u were missing? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted May 20, 2023 Share Posted May 20, 2023 12 minutes ago, Amr said: Will, this is my setup, what was ur issues, I didn’t really understand, what u were missing? The way I have always set it up in the past is install the apple bridge driver connected to Apple home, then install the Apple TV drivers. That is no longer the case Quote Link to comment Share on other sites More sharing options...
ajd123 Posted May 20, 2023 Author Share Posted May 20, 2023 41 minutes ago, Amr said: Will, this is my setup, what was ur issues, I didn’t really understand, what u were missing? Both drivers need to be present at the same time before starting the process. We were trying to complete Apple TV Control --> Enable Control with just the Apple Bridge driver installed. Quote Link to comment Share on other sites More sharing options...
Amr Posted May 20, 2023 Share Posted May 20, 2023 19 minutes ago, ajd123 said: Both drivers need to be present at the same time before starting the process. We were trying to complete Apple TV Control --> Enable Control with just the Apple Bridge driver installed. Okay, when I setup mine, both drivers were installed, I setup this in 3.3.2 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted May 21, 2023 Share Posted May 21, 2023 It's got nothing to do w os 3.3.x anything. It has to do w driver version Quote Link to comment Share on other sites More sharing options...
Amr Posted May 21, 2023 Share Posted May 21, 2023 What I meant is I recently used the driver in 3.3.2 not before that, so whatever the version of the driver was in 3.3.2 Quote Link to comment Share on other sites More sharing options...
texastallguy24 Posted November 21, 2023 Share Posted November 21, 2023 I am having this same issue and did the steps above, I am still getting "Accessory not found, You made need to retsarted your accessory before you can add it to your home." I've rebooted my C5, Ive factory reset my apple tv, I have no idea where to go from here Quote Link to comment Share on other sites More sharing options...
C4 User Posted November 21, 2023 Share Posted November 21, 2023 1 hour ago, texastallguy24 said: I am having this same issue and did the steps above, I am still getting "Accessory not found, You made need to retsarted your accessory before you can add it to your home." I've rebooted my C5, Ive factory reset my apple tv, I have no idea where to go from here I am having the same issue for over two weeks now. System was perfect for years so no sure the issue. Quote Link to comment Share on other sites More sharing options...
Brevanb Posted November 21, 2023 Share Posted November 21, 2023 My dealer and I were having the same issues. We changed the VPN to production on the Setup tab in Composer under tools and System Manager, then Set VPN Host, pick Production. Instantly worked after. 11 hours ago, texastallguy24 said: I am having this same issue and did the steps above, I am still getting "Accessory not found, You made need to retsarted your accessory before you can add it to your home." I've rebooted my C5, Ive factory reset my apple tv, I have no idea where to go from here Quote Link to comment Share on other sites More sharing options...
texastallguy24 Posted November 21, 2023 Share Posted November 21, 2023 2 hours ago, Brevanb said: My dealer and I were having the same issues. We changed the VPN to production on the Setup tab in Composer under tools and System Manager, then Set VPN Host, pick Production. Instantly worked after. Thank for the information, That didnt work for me as well. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 21, 2023 Share Posted November 21, 2023 3 hours ago, Brevanb said: My dealer and I were having the same issues. We changed the VPN to production on the Setup tab in Composer under tools and System Manager, then Set VPN Host, pick Production. Instantly worked after. Why weren't you on production? Quote Link to comment Share on other sites More sharing options...
Cyknight Posted November 21, 2023 Share Posted November 21, 2023 3 hours ago, msgreenf said: Why weren't you on production? That tickles my memory: it's probably not that it was set to anything "not production", there was something about in a certain version or hotfix having it getting set to 'nothing'. Quote Link to comment Share on other sites More sharing options...
texastallguy24 Posted November 22, 2023 Share Posted November 22, 2023 Rebooted my switch and it started working Quote Link to comment Share on other sites More sharing options...
wswain Posted Wednesday at 10:57 PM Share Posted Wednesday at 10:57 PM Does the AppleTv's need to be hardwired or can they be wireless? Quote Link to comment Share on other sites More sharing options...
C4 User Posted Thursday at 12:12 AM Share Posted Thursday at 12:12 AM 1 hour ago, wswain said: Does the AppleTv's need to be hardwired or can they be wireless? Can be wireless. Helps if on same subnet. Quote Link to comment Share on other sites More sharing options...
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