I'm sorry to report I'm seeing yet another issue with my Lutron Triathlon shades. This time, it's not just an issue with the Neeo, but across all navigators. And it's possible this problem has always existed, but I'm not sure as perhaps I just never noticed before. Or maybe got introduced by a recent C4 update? Not sure.
This issue is when using any of the C4 navigators to close any shade to 0% (fully closed), the Lutron system is not seeing the final feedback at 0%, and instead just continues to see the level set to whatever the previous level was set to. I know that description is hard to follow, but an example would be the shade is sitting at 50%. If I use the slider in the C4 GUI to change to say 10%, the shade moves as expected, and within both C4 and Lutron apps, the level shows correctly at 10%. But if I then attempt to close the shade all the way to 0% from C4, the shade will in fact close all the way down, but the level of 0% is not being recognized by the Lutron app, and instead still shows the 10% level that was set previously.
This doesn't sound like a huge issue, but in reality it's a pain. Since Lutron is not seeing them at 0%, if I use my Lutron wall keypads to then open the shades, on the first press nothing happens and instead it then "registers" the 0% level, and the Lutron "closed" feedback LED, and the Lutron app, will both then respond with current 0% status. We then have to press the keypad button a second time for the shades to actually move up.
Any thoughts? Anyone have a similar system to try and report back? You don't need Lutron keypads, just the Lutron app to check this out.
Thanks,
Dino