Olichops

Good question Amr, as the peeps at ATT and c4 can't figure it out. I do have one wifi connection at work that has the same issue but I have not had time to drill down to find the root cause of that connection

Actually its is Spectrum who uses big V red towers and their other hotspots. So far its good

Well, the peeps at C4 fixed the intercom bug where auto answer with video would only sometimes work. You should have the patch on the TS if you want to check. If you navigate to Settings > System Info on your touchscreen you should see the Control4 Software version. If that is 323.17.x.xx you should then have the update. As for ATT and the DS2 no video, that bug #1 going past a year and sounds like it will never be solved. Dumped ATT and went to verizon and now no issues!

I have the Pentair system and it works well. Basic controls of spa and pool pumps, heating and lighting all in C4. Anything more advanced you need to use the app which is easy to use as I need to adjust the Chemlink from there. Adapter is expensive as with all of them.

Welcome to the club of broken Intercom issues! I have had the exact issue you mention for over a year and the above post link does explain this. It is an ATT cellular issue and another issue as some external wifi access points don't work with the DS2. I also have intermittent auto answer issues with the touch screens that the C4 peeps are going to release a fix in mid May. Just curious in the brand of network equipment you have your C4 connected to?

C4 engineers responded that they have a fix in the works! General release is May 16th for all those that have this issue!

Thanks Amr, I now have the intercoms back online after a reboot of the ea1s also. The original issue remains with the auto answer function, some times it work and other times it will not connect. If I set it the auto answer off the intercom calls always rings.

Tried the FreeSwitch stop and start but still all TS are listed as not ready in comm agent

Yes rebooted the ts and the ea5. I have no intercom settings in on the TS and the ones in composer look normal. Take a look as adding you back

So ever since the 3.3.2 upgrade (now on 3.3.3) The TS to TS intercom calls have been hit or miss to connect. I have had my dealer take a remote look and found nothing, Control4 engineers have conferenced in and I sent them logs of my system during the event. Control 4 said looks like the Communication agent thinks the TS is busy when it in fact is not. They still have not come back with a fix. My dealer went in yesterday and re-installed the comm agent and now I have no intercoms! All TS say no intercom available. Dealer says need to roll a truck to reflash the system bit can't for a few weeks. Any ideas?

I had an Elk M1 and it was easy to program. If you can use composer you can do the ELK unless they added some dealer only BS

Thank God maybe a fix will roll out. How about fixing the no video on DS2 with ATT cellular, seems like you can get this fixed too! Been a year now and no fix,,,

rebooot of everything does not fix my issue

Yes there is a bug in the comm agent that I have had since 3.3.2! Calls to the Touchscreen will sometimes auto answer and sometimes not and time out as busy. I have been working with C4 support and they are working on a fix. Still no fix for the DS2 on ATT with no video going on a year!

yes it is called favorite channels list so you don't have to plug in channel numbers. Each room also lists what channels or sources that were play recently so you can pick from there too.

So Communication agent --> Advaced tab and refresh the gateway there? Did that and no fix. Tried the disable/emable of freeswitch and still no go

So my EA5 auto updated to 3.3.2 and not sure if related but internal intercoms on all my TS3 screens will not connect except the DS2 which works fine. Rebooted the whole system and network, still no go. I might get one call to connect then the next will not. TS to TS, cell to TS all the same issue on the intranet. Anyone else with issues?

Both will work just having 2 contollers in the chain could cuase an issue later. In The outdoor set up you will not have fine control over speed, like high, med and off

I have Minka through the house. The indoor ones usually have a seperate speed controller at the wiring connection cup. Don't use it and instead use the C4 speed controller. Now the outside ones have the controller built in the motor. Set it to Hi on the Minka remote and use C4 controller. Not ideal on the outside as I have had the speed lost once and a built in controller die requiring a new fan under the lifetime warranty on the motor.

Too many AP is all relative to the situation. I have an AP in a closet next to an exterior wall that will not penetrate the concrete block with rebar wall to a generator that is only 20 feet away! And this is a wifi 6 AP. Needed 5 indoor and 2 outdoor APs. Make sure to turn down the power in close AP settings as handoff becomes an issue. Use the WIfi Man app on your phone as it is an amazing free tool that maps your signal to the room and you can see the signal stregth, AP handoff and live speeds!

well that make sense! Thanks

How do you guys set up a lighting schedule just for the Holidays so for example the light modules only come on October 1 - January 2? The yearly choice only does that day once a year. If I put an end date on the schedule then it stops for that year. Suggestions?

This AM the zone in the living room spontaneously started playing loud music. Is there a log to see how this happened and if it was from an external source? I went to the Control4 website and checked on all the devices and they are all mine. I also cut dealer access to the system. How would I change the password to my account as I don't see that option online?

When you go to the UI controller, what is the status of the ethernet connection to the EA5? if it looks good, then do you have you tried a direct connection to the modem of your ISP to the ea5? If this happenwd right after switiching routers then I suspect a wiring issue like bad cable, cables in the wrong ports, etc. Double check your ethernet wiring. Also check your DHCP settings on the router and on the devices to make sure you are not stepping on static or reserved IP address. Check and make sure packets are sending and receiving on the EA5 port. If you want you can invite me to your UI portal and I can look onto your sytem setup

My Unifi and Control4 work fine. Double check the 4Sight subscription, delete and re install the app. Are you using compser HE or Pro? Need to check to see if your drivers are updating and check that all the devices are online in the network tab.