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Andrew luecke

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Everything posted by Andrew luecke

  1. Andrew luecke
    I replaced the Hue lights in my bedroom with WiZ actually fairly recently.
  2. Andrew luecke
    So firstly, I've never used Lutron, but its a bit weird they don't have BUTTON_LINK's under connections if thats the case (even our ELK M1 Alarm driver has BUTTON_LINK's for things like Function keys, and that's not even a primary function of the device). So, I'd firstly speak to Lutron about getting it added.. Otherwise, COMPLETELY untested (and you may need to fudge around with it). You'll have to do this for every button I guess Make a timer called clickActive for 750ms (or however long until dimming is delayed for) On Button Press ReStart ClickActive timer Press Top Button (Light) On Button Release Release Top Button if ClickActive Timer is Running Single Click Top Button (light)..Or just do the on command Stop ClickActive Timer I'm guessing that should work
  3. Andrew luecke
    If the PICO doesn't have a button_link, you should be able to use the Button commands Programming. You'd use press for the button push, and release for button release. If the PICO doesn't have a click command, you might need to do some timer programming to emulate a single click instead
  4. Andrew luecke
    Btw, just to emphasise how bad this is, if he's giving other customers access to various customer accounts, it's potentially a SERIOUS security issue.
  5. Andrew luecke
    If I were you, I'd run far away and hide, and report that dealer to C4 (as well as change the dealer on your account). It actually violates their dealer agreement too. If he's giving you access to Pro, it also likely means he's possibly accidentally given you access to his other customers too. You also need to wonder how many other people he's given access of your account to (so, especially if you have any security devices on your system, its not good). HE is basically Pro, but without the ability to add drivers, and to mess with connections. ie, basically stuff which should only happen at install time anyway Most issues I've seen on systems come down to bad network in general. Having auto-updates turned off can also reduce the risks of issues too in some cases.
  6. Andrew luecke
    Does it have no button link connection though? Because if it does, that should simply require connection
  7. Andrew luecke
    G'day, I've never used the PICO, but does it not have full push/hold/release capabilities? Devices like the Bond SideKick and C4 Configurable keypads have the ability to push and hold (which will trigger dimming until released). In that case, it could just use a BUTTON_LINK Sorry for taking so long to respond (was away for the past 2 days, due to Melbourne Cup weekend) Andy
  8. Andrew luecke
    Different devices have different benefits / usecase scenarios. There is no one-size fits all unfortunately. That being said, a lot of products of ours, we work closely with Manufacturers (and in many cases such as Shelly,American Lighting and a few other products, we actually got the hardware before official release) Even standards like Matter which are designed to be a "common standard", have disadvantages which could easily allow other companies to compete for other reasons. One such issue is the fact is standard is 800+ pages, which is probably why support is still almost non-existent. Even once implemented though, these protocols would still need proper drivers to support everything properly though most likely. Andy
  9. Andrew luecke
    https://chowmain.software/drivers/control4-wiz
  10. Andrew luecke
    When I was an installer, the company I worked for happily took on most customers who contacted us. Most installers will imho, but they'll simply charge per hour When existing customers get rejected, it could be for a few reasons though. But often: Really ancient Control4 equipment the customer won't upgrade (like equipment released in 2008. Generally this is a purchased house, but sometimes installers are reluctant to touch it because of the support. A DIY Network / bad network setup (unmanaged switches, crappy mesh network, ethernet over power, buggy "wifi 7" routers residental grade routers, etc). This is FAIRLY common actually, even in multi-million dollar houses which have been set up by the family. Sometimes it can be hard to convince people their overpriced junk sucks.. They are clearly shopping around for the cheapest quote, or for a quote to take elsewhere. There's been times we got quote requests for the same customer from different locations.. They are purchasing lots of ebay equipment they want installed, which could potentially be embernet, is heavily outdated, hasn't been deregistered properly, or is faulty. Again, most installers would go, but charge per hour, and not warrant it, or offer free support. The installer is fairly busy
  11. Andrew luecke
    G'day, If you're using the V2 TPLink Light driver, it definitely should have various button links you can use
  12. Andrew luecke
    This is primarily a user forum, so whilst there are snap employees drifting around, it seems to be in an unofficial capacity. Have you given them a call directly? https://www.snapav.com/shop/en/snapav/contact
  13. Andrew luecke
    Take a look at blustream too. It's a hugely popular product worldwide and in some countries is probably the most popular solution. They're an extremely solid product and well priced
  14. Andrew luecke
    We provide events and I recall a Contact Closure binding too. Not sure about the best device to bind to though (as depends what you're trying to do.. Technically, a smoke detector in navigator I feel wont be that useful in practice. The power mostly comes from the programming). In practice, you really want to simply bind a notification to them to be honest, and maybe provide visual feedback in the house. If you add it to the cloud, I recall the devices check in every 12 or so hours and download the latest setup too, so you only need to wake up for Control4 basically, but for general config cloud will eventually be downloaded into them (at least Gen 1 devices work that way)
  15. Andrew luecke
    G'day, yep, you can definitely safely ignore it then
  16. Andrew luecke
    The only thing that matters is the cloud status / top message. But make sure you're running driver Central cloud 1028 or later The bottom one happens because I send a message when it happens to be disabled, but I don't send a message when it gets enabled . I wait for the message to get overwritten by something else (which might take a while in some circumstances which I didn't realise at the time). The new beta explicitly overwrites it. Otherwise, you can just reboot the controller if it bugs you but if the driver is working, it can be ignored
  17. Andrew luecke
    Good news guys. New Wiz Driver has been released (and is a major update). Make sure you reboot your controller after updating, as the driver adds a lot of new major functionality including: 1. Support for all preset Color features such as Color-Fade/Dim-To-Warm on dimming, Previous-On and Preset 2. Improved support for Configurable Keypads and Keypad LED colors 3. Major Performance improvements 4. Better auto-detection of CCT (to use, set Light Type to Auto-Detect) And a heap of other new features
  18. Andrew luecke
    Smoke Plus should already be supported. I'd strongly recommend adding to cloud, giving a static IP to C4 controller and devices and provisioning via cloud (as they're sleepy devices). You might have to wake it up to provision it. In regards to the LPG, did you mean: https://www.shelly.com/en/products/shop/sg-eu-lpg . We tested one of those (and fairly sure the api is the same), so should work too. Again, for the best reliability, use the Cloud driver, but keep in mind that for insurance purposes, you may need to approach it a different way (as, 4sight could be down, wireless could be down, etc)
  19. Andrew luecke
    It doesn't affect existing devices. Once the devices are created, they basically only use Agent for IP Self-Healing or to make comms more reliable for sleepy devices.
  20. Andrew luecke
    We can't delete devices in the project. Purge Known devices deletes all devices in the DB for the Agent. From there, you simply wait for them to be redetected, or pulled from cloud again. It won't physically delete any drivers though
  21. Andrew luecke
    The purge known Devices action should reset the known device list. At this time, its a design decision not to do it automatically as Local Lan discovery in particular is passive. Andy
  22. Andrew luecke
    Not sure I can easily compare them (as I haven't used theirs), but we do have a 90 day trial. You can use the chowmain light group driver which should be compatible with many lighting drivers though and even group different manufacturers even (and we have a new light group driver in beta too). https://chowmain.software/drivers/control4-chowmain-light-group
  23. Andrew luecke
    By the way, 3 other good options are: * TPLink Kasa * Govee * Shelly RGBW2 (wired into whatever LED Strip you want)
  24. Andrew luecke
    Did you mean wiz? I use wiz for some of my home (I wrote the chowmain driver), and have been happy with them. There is a major driver update being released likely early next week too. If there are any questions about any chowmain lighting drivers, I should be able to help
  25. Andrew luecke
    Only some online services which require online servers like an email server require 4Sight And that's not entirely a bad thing instead of making it a "free for all". They also offer free services like OvrC already (and, you don't even need a hub anymore) Don't forget, Control4 does a lot of hospitality and such too, and many installations which don't have full time internet access... It's unlikely they'll ever require 4sight / yearly licences imho for general things Personally, I'd be surprised if they made a yearly subscription a requirement. At this time, I suspect it wouldn't be a good fit for their current model. I really don't see this happening honestly..
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