Andrew luecke

8 hours ago, anon2828 said:

Why did you replace the Hue?  Do you like the Wiz as well or better than Hue?

Few reasons. But basically some of my Hue bulbs are literally 10 years or so old, and a few have failed recently (in fact, the 1200lumen bulb I bought recently actually had intermittent high pitched humming which only happened when the light was off, and took ages to isolate, because for a while, I thought it was my speakers). But I actually have a mix of a few brands here to facilitate testing (including an American Lighting Sensor and light actually). Part of my problem also, is that my keypads are horizontal which makes some replacement keypads difficult

Just my bedroom happens to use Wiz (and I use products like Sensibo for my Reverse cycle in here).

Andy

10 hours ago, ekohn00 said:

This is an interesting take of MITM attacks. Technically MITM would sit between the user and the DNS to intercept and redirect. By using a Smart DNS, you ASSUME they a legit and not doing illegal redirects.

And thats my main concern and its the same for any foreign VPN (its less of an issue though with a DNS based VPN). I can't trust the VPN vendor (unless its the Google One VPN, or Mozilla one really)

7 hours ago, Amr said:

Use a smartDNS service to get Pandora and some other geolocked contents, it’s straight forward and extremely easy to setup

The big issue with a lot of these DNS services is that they can redirect any site, which is why I don't use them (or any other VPN services anymore). Its actually a security risk (effectively a MITM attack).

I've actually got a lot of other services anyway to use tbh. So these days, I don't bother with the effort of VPN's

5 hours ago, Amr said:

Again there is no need to use VPN to get Pandora working, anyways, I had been using Pandora for years till new competitors arrived, most of the time I play Dezzer Flow, my local playlists, some Tidal as well

There is internationally.. It won't work in Countries such as here in Australia

27 minutes ago, msgreenf said:

And @Andrew lueckethese are drivers written by c4

In that case, guessing there might be a reason (or might even be a reason that no longer applies). Either way, you can certainly work around it using the programming I mentioned

1 minute ago, anon2828 said:

I have fairly large implementations of Wiz tape lighting.  Used for large ceiling details in multiple rooms and under floating cabinet lighting as well as under cabinet lighting and a few bulbs used in pendant fixtures.

When compared to Hue, I did the math and it is far cheaper ($48 vs. $99 for a 6ft starter strip), and the quality is the same or better for the light strip itself.

Sure, it isn't like purchasing some random brand reel of 100ft of LED tape from Amazon, but it is a good quality solution with support and drivers available for Control4.

If for any reason I sell my home, the lighting can continue to live on the Wiz app without Control4.

I  replaced the  Hue lights in my bedroom with WiZ actually fairly recently.

So firstly, I've never used Lutron, but its a bit weird they don't have BUTTON_LINK's under connections if thats the case (even our ELK M1 Alarm driver has BUTTON_LINK's for things like Function keys, and that's not even a primary function of the device).

So, I'd firstly speak to Lutron about getting it added.. Otherwise, COMPLETELY untested (and you may need to fudge around with it). You'll have to do this for every button I guess

• Make a timer called clickActive for 750ms (or however long until dimming is delayed for)
• On Button Press
  • ReStart ClickActive timer
  • Press Top Button (Light)
• On Button Release
  • Release Top Button
  • if ClickActive Timer is Running
    • Single Click Top Button (light)..Or just do the on command
  • Stop ClickActive Timer

I'm guessing that should work

4 hours ago, therockhr said:

It doesnt show up as an option for button_link in connections.

If the PICO doesn't have a button_link, you should be able to use the Button commands Programming. You'd use press for the button push, and release for button release. If the PICO doesn't have a click command, you might need to do some timer programming to emulate a single click instead

Btw, just to emphasise how bad this is, if he's giving other customers access to various customer accounts, it's potentially a SERIOUS security issue.

If I were you, I'd run far away and hide, and report that dealer to C4 (as well as change the dealer on your account). It actually violates their dealer agreement too.

If he's giving you access to Pro, it also likely means he's possibly accidentally given you access to his other customers too. You also need to wonder how many other people he's given access of your account to (so, especially if you have any security devices on your system, its not good).

HE is basically Pro, but without the ability to add drivers, and to mess with connections. ie, basically stuff which should only happen at install time anyway

Most issues I've seen on systems come down to bad network in general. Having auto-updates turned off can also reduce the risks of issues too in some cases.

2 hours ago, RAV said:

FYI - Pico offers programming as Button 1 Push, and Button 1 Release.

Does it have no button link connection though? Because if it does, that should simply require connection

On 11/4/2023 at 3:55 AM, therockhr said:

what is the command i need to use to turn the brightness down or up?

G'day,

I've never used the PICO, but does it not have full push/hold/release capabilities? Devices like the Bond SideKick and C4 Configurable keypads have the ability to push and hold (which will trigger dimming until released). In that case, it could just use a BUTTON_LINK

Sorry for taking so long to respond (was away for the past 2 days, due to Melbourne Cup weekend)

Andy

On 11/5/2023 at 3:51 AM, zaphod said:

@Andrew luecke You guys have done drivers for several of the different options for LED lights, strips, etc.  Do you have a view on the merits of the various systems?  Any reason to believe that one manufacturer is better than any others in terms of stability of API/Control4 driver? 

It would be really nice if we could come up with a standard where the API is the same for all of these systems where the basic controls like on, off, toggle, set_color, get_status, etc use the same API commands. 

Different devices have different benefits / usecase scenarios. There is no one-size fits all unfortunately. That being said, a lot of products of ours, we work closely with Manufacturers (and in many cases such as Shelly,American Lighting and a few other products, we actually got the hardware before official release)

Even standards like Matter which are designed to be a "common standard", have disadvantages which could easily allow other companies to compete for other reasons. One such issue is the fact is standard is 800+ pages, which is probably why support is still almost non-existent.

Even once implemented though, these protocols would still need proper drivers to support everything properly though most likely.

Andy

14 minutes ago, JRed1200 said:

what are the driver names, i cant find them for the life of me

https://chowmain.software/drivers/control4-wiz

3 hours ago, turls said:

What happens to customers when the original dealer disappears? Most dealers don't seem to want to take on rescues, which is basically what the former customers become...

When I was an installer, the company I worked for happily took on most customers who contacted us. Most installers will imho, but they'll simply charge per hour

When existing customers get rejected, it could be for a few reasons though. But often:

1. Really ancient Control4 equipment the customer won't upgrade (like equipment released in 2008. Generally this is a purchased house, but sometimes installers are reluctant to touch it because of the support.
2. A DIY Network / bad network setup (unmanaged switches, crappy mesh network, ethernet over power, buggy "wifi 7" routers residental grade routers, etc). This is FAIRLY common actually, even in multi-million dollar houses which have been set up by the family. Sometimes it can be hard to convince people their overpriced junk sucks.. 
3. They are clearly shopping around for the cheapest quote, or for a quote to take elsewhere. There's been times we got quote requests for the same customer from different locations..
4. They are purchasing lots of ebay equipment they want installed, which could potentially be embernet, is heavily outdated, hasn't been deregistered properly, or is faulty. Again, most installers would go, but charge per hour, and not warrant it, or offer free support.
5. The installer is fairly busy

18 minutes ago, therockhr said:

What is the best way to turn the brightness up and down either via a c4 keypad or like a Lutron pico remote? I don’t see a command to do that (like a button link). 

G'day,

If you're using the V2 TPLink Light driver, it definitely should have various button links you can use

49 minutes ago, dontpanic42 said:

Hi everyone.
I have a problem -- question: I don't get an answer. I applied several times to become a dealer, but there was silence. what to do? can anyone help me with this question? Thank you

This is primarily a user forum, so whilst there are snap employees drifting around, it seems to be in an unofficial capacity.

Have you given them a call directly? https://www.snapav.com/shop/en/snapav/contact

Take a look at blustream too. It's a hugely popular product worldwide and in some countries is probably the most popular solution.

They're an extremely solid product and well priced 

1 hour ago, ILoveControl said:

Thats great news thank you - yes that was the LPG sensor.

Question - is there a smoke detector driver one can bind to this or how do you typically set it up a Relay? It would be nice if it could come up as a smoke detector in the navigators. They are configured to the shelly cloud I have 10 of them around the house. The "sleepy" nature whilst I understand why (Battery) is a nightmare to get them woken up again so that they can reflect in the network and you can set their static IP nature.

We provide events and I recall a Contact Closure binding too. Not sure about the best device to bind to though (as depends what you're trying to do.. Technically, a smoke detector in navigator I feel wont be that useful in practice. The power mostly comes from the programming).

In practice, you really want to simply bind a notification to them to be honest, and maybe provide visual feedback in the house.

If you add it to the cloud, I recall the devices check in every 12 or so hours and download the latest setup too, so you only need to wake up for Control4 basically, but for general config cloud will eventually be downloaded into them (at least Gen 1 devices work that way)

37 minutes ago, LollerAgent said:

Got it!  I didn't think it was working -- but I just needed to wake the device up by physically hitting the button on the humidity sensor.  FWIW - a reboot of the controller did not clear the "license invalid" message -- but I don't really mind.

G'day, yep, you can definitely safely ignore it then

5 hours ago, LollerAgent said:

@Andrew luecke I recently had the trial expire on my Shelly driver.  I have since purchased the driver -- the agent says "License Activated" but the individual Shelly device is reporting "License Invalid. Driver Disabled."  Any ideas on how to fix this?

Sorry for the hijack.

The only thing that matters is the cloud status / top message. But make sure you're running driver Central cloud 1028 or later

The bottom one happens because I send a message when it happens to be disabled, but I don't send a message when it gets enabled . I wait for the message to get overwritten by something else (which might take a while in some circumstances which I didn't realise at the time). The new beta explicitly overwrites it. Otherwise, you can just reboot the controller if it bugs you but if the driver is working, it can be ignored

Good news guys. New Wiz Driver has been released (and is a major update). Make sure you reboot your controller after updating, as the driver adds a lot of new major functionality including:

1. Support for all  preset Color features such as Color-Fade/Dim-To-Warm on dimming,  Previous-On and Preset

2. Improved support for Configurable Keypads and Keypad LED colors

3. Major Performance improvements

4. Better auto-detection of CCT (to use, set Light Type to Auto-Detect)

And a heap of other new features

Smoke Plus should already be supported. I'd strongly recommend adding to cloud, giving a static IP to C4 controller and devices and provisioning via cloud (as they're sleepy devices). You might have to wake it up to provision it.

In regards to the LPG, did you mean: https://www.shelly.com/en/products/shop/sg-eu-lpg . We tested one of those (and fairly sure the api is the same), so should work too. Again, for the best reliability, use the Cloud driver, but keep in mind that for insurance purposes, you may need to approach it a different way (as, 4sight could be down, wireless could be down, etc)

Just now, BY96 said:

When the devices are pulled from the cloud again or redacted, do they go back in the rooms they were assigned originally?

Maybe I am completely misunderstanding, and if so, I apologize. 

It doesn't affect existing devices. Once the devices are created, they basically only use Agent for IP Self-Healing or to make comms more reliable for sleepy devices.

6 minutes ago, BY96 said:

So the purge option only purges the "unprovisioned" devices and not all devices? I wasn't sure about that. 

I ran the "display device directory" and saw the two devices that keep showing up were "unprovisioned." 

Thank you so much! 

We can't delete devices in the project. Purge Known devices deletes all devices in the DB for the Agent. From there, you simply wait for them to be redetected, or pulled from cloud again. It won't physically delete any drivers though