dblessing

Which models and what are the prices?

I have night mode on.  The IP vs SDDP made the biggest change for me

It needs to be configured in the Connections area which is only available in Composer Pro... So you need a dealer to do it. 

A couple additional issues surfaced during the beta for the new Composer HE, so those are being addressed now with a new HE build that should go out for testing soon. We'll be rolling the HE update out once testing and validation pass successfully. We have also identified the gap in testing that allowed this to slip out in an unfunctional state and have updated our testing/release process for HE to ensure this shouldn't happen again in the future. 

A couple additional issues surfaced during the beta, so those are being addressed now with a new HE build that should go out for testing soon. We'll be rolling the HE update out once testing and validation pass successfully. We have also identified the gap in testing that allowed this to slip out in an unfunctional state and have updated our testing/release process for HE to ensure this shouldn't happen again in the future. 

@dblessingI second your comment -- not a hijack at all.

I would love to hear about your process of replacing a DSC Neo with IQ Pro. I invested a significant amount of time, energy and $$ in DSC Neo but wouldn’t mind considering an upgrade in the future. 
 
I’m not super familiar with IQ Pro but seems like it’s built on top of Neo? Anyway, I don’t want to hijack the thread but please consider a post about your experience. 

I have a tremendous amount of empathy for technology professionals -- especially those supporting forward-facing roles.  How many times has a producer, after a massively profitable week, called a supporting tech department with thanks because no technology issues presented?  Unfortunately, the answer is very few.  The reality is a ton of very talented people are focused in the background permitting us to be unconcerned about critical infrastructure.
I think this is a very good opportunity for those of us who are impacted to reach out to the business leaders / senior management of SnapOne and let them know that Composer HE is a critically important part of our decision to select C4, a catalyst for C4-branded product purchases, and a post-sale source of enjoyment.
There seems to be a misconception that Composer HE serves under-capitalized DIYers who are buying castoff items on eBay.  SnapOne leadership would be making a massive commercial mistake if it subscribes to this fallacy.  The reality is that the high income, HNW / UHNW client base that can afford professional grade home automation systems often have common traits of impatience, a desire for operational control, and privacy.  I have zero interest in being made dependent on a contractor's W2  employee when I want to make a minor adjustment to the environment of my own home.  Yes, there are times when I may elect to delegate.  But if a system forces me to wait or makes me hostage to someone else's schedule, that system will be in the rubbish bin -- fast.  Composer HE is a competitive advantage for C4 over Crestron and Savant.  Composer HE has provided a real-life introduction to programming for my kids and provided pride of ownership for me.
Let me be clear, I like the dealer model.  And my dealer has zero interest in programming many of the very useful tasks that we as a family have experimented with -- especially as staffing gets more difficult.  All of these additional functions have led to thousands (or tens of thousands) of dollar spend on products -- which my dealer likes.
There are several improvements that I would like to see to Composer HE.  None of these suggestions involve granting HE the ability to alter bindings or add devices.  Leave that to the dealer.
Specifically (and please help me out so I can send a comprehensive list):
edit and modify existing lines of programming code (currently revisions require an entire line (except compound conditionals) to be deleted and reentered in entirety) project-global search and replace (a version of Detective Suite); currently, I use a PDF version of the full system report in Adobe Acrobat to find specific lines of code the ability to see but not change bindings a copy and paste feature that targets selected lines of code a search feature in the Variable Agent In closing, I suggest that SnapOne look at the success premium brands have enjoyed by encouraging subsets of its user base better understand the workings of their products.  Rolls Royce offers Factory Days that literately delve under the hood with a mechanic.  MBUSA and Porsche offer track experiences.  Range Rover has several company sponsored off-road adventures.  This is not only fun for some owners but permits better appreciation of the car and strengthens the relationship between owner and dealer.
My fear is that the Composer HE outage is less of an unplanned bug fix and more of a deliberate strategy to gauge the utility of the software.  If you ask a tech user if he/she would object to removing a feature, most will instinctively object.  Much more effective is to quietly turnoff the feature set and see if anyone notices or complains. 
I am eager to hear thoughts from others ....
 

Lets not get all Karen on this situation. This kind of thing happens. Your dealer updated to something without letting it bake. Not a great deal of people are using HE, honestly. Small issues are rather common in all systems with incremental updates. This forum is mostly integrators and it's not a Control4 owned forum. You might not get a tremendous amount of sympathy since most people here are going to point to your dealer as the one making the mistake. Your dealer is going to be making the updates until there is an auto update feature.
So, lets point out the issue with auto updates. If the rest of us were auto updated the issue you are experiencing would be a bigger problem. As it stands only handfuls of people are impacted. Its nearly impossible to avoid issues in patching systems especially when you 1) have a small development team 2) have a priority on feature development 3) have multiple hardware revs etc.
I'm not making any excuses, but I work on software and this kind of thing just happens. It's why enterprise software and systems are NOT auto updated and usually run some revs behind for stability.
I had a system deployed recently. I noted to the dealer to not install 3.4.1, but they are a skilled dealer so they were already aware of the issue.
 
BTW: You can check the release notes on the updates to see if there are security related items included.

Sure you are. We are also allowed to comment on it, right?
I'm surprised you are a software developer, but if you are you would probably be aware of the ways you can use Composer Pro with your system rather than be blocked from using HE. So you can keep venting or google your solution.

For security it may be best NOT to be able to use the c4 app remote and clear. May be more secure to be onsite, confirm you should clear and do it via the NEO

We moved into our new house last week and just put the finishing touches on the Control4 system. There's plenty more to tweak and explore but we at least have all the components integrated and the basics work. 
System consists of:
- Core 5 controller
- Josh AI Core and Josh Nanos/Micros throughout the house
- UniFi network gear and cameras
- Kaleidescape
- 8 zones of audio with Klipsch speakers
- AV receives for two living rooms with Formovie Theater projector for basement living room
- 16 channels for panelized lights
- Integrated security system - mostly used for smoke detectors and various sensors to use with C4 programming. 
I can't wait to mess with programming more as soon as Composer HE works again. 
 

Everything is great so far. I love that panelized lighting allowed us to keep all switch locations to 2-gang maximum. Our previous house had far less lighting loads and still we had some 4-gang locations. The only places we have 2-gang now are when we have lights + ceiling fan. 

We moved into our new house last week and just put the finishing touches on the Control4 system. There's plenty more to tweak and explore but we at least have all the components integrated and the basics work. 
System consists of:
- Core 5 controller
- Josh AI Core and Josh Nanos/Micros throughout the house
- UniFi network gear and cameras
- Kaleidescape
- 8 zones of audio with Klipsch speakers
- AV receives for two living rooms with Formovie Theater projector for basement living room
- 16 channels for panelized lights
- Integrated security system - mostly used for smoke detectors and various sensors to use with C4 programming. 
I can't wait to mess with programming more as soon as Composer HE works again. 
 

Looks great!  Enjoy the system.

We moved into our new house last week and just put the finishing touches on the Control4 system. There's plenty more to tweak and explore but we at least have all the components integrated and the basics work. 
System consists of:
- Core 5 controller
- Josh AI Core and Josh Nanos/Micros throughout the house
- UniFi network gear and cameras
- Kaleidescape
- 8 zones of audio with Klipsch speakers
- AV receives for two living rooms with Formovie Theater projector for basement living room
- 16 channels for panelized lights
- Integrated security system - mostly used for smoke detectors and various sensors to use with C4 programming. 
I can't wait to mess with programming more as soon as Composer HE works again. 
 

I am new here and do not know if C4 officially monitors this chatroom.  This is a brief note of appreciation to C4 for swiftly resolving the issue that resulted in the Android app crashing upon any Webview subroutine.  I can only imagine the difficulty of navigating an architecture dominated by massive players like GOOGL and AAPL.
Thank you.
Now, can we please get the Composer HE working with 3.4.1!
Kind regards...

@Darin, PM C4 CX,UI, any updates from the team or ETA on a patch?