ejn1

got it, i guess trading C4 for Savant basically gives you the same situation (unless you like the other system better for whatever reason).

Can you elaborate on "centrally controlled"?

Thanks , I have a few non C4 fan controllers and blanks so need to figure out how to blend it together . Mechanical switches will help.

The mechanical is the missing link in this. Otherwise homes will have to go every switch automated or not

What are you going to do with multi gang outlets (Eg 4+) which also may have non C4 decora switches present?

Agree, it especially doesnt work if you want high throughput speeds as there is no replacement for proximity to a WAP. The issue I found with Unifi WAPs is that the controller software doesnt do a great job always of managing the interference (automatically adjusting freqs and antenna power) of having too many or too close WAPs so you have to get into manual settings and it becomes tricky for someone inexperienced. This is where Ruckus does a much better job imo. As said above, even though Ruckus WAPs are targetted for more of an enterprise setting, they are much easier to deploy for a homeowner and all your left with is placement and how many to have.

So if I buy a copy of Windows from an authorized reseller, then does the reseller own the license key? Sorry, I'm just baffled by this thread and complete disconnect with who pays the bills in the end-to-end value chain. If the goal is to sell as little as possible of a product with nearly zero marginal cost, then mission accomplished.

I think some folks really value the UNIFI gui as more than just eye candy. I can easily find devices, find which switch and which port they are located, easily power cycle POE on a single port, see other family members systems and help with remote troubleshooting, set VLANs by port (vs doing in traditional manner of tagging and untagging) easily see WAN IPs to better enable VPN access, etc etc. I use the Unifi App, GUI and cloud access all the time and its not just a cosmetic thing.

I think above would put off more than 0.1% of customers, imo.... assuming they know in advance of the policies which maybe this thread will help highlight.

This thread has been very educational for any end user buying a 3P driver. Do some research what you really own, who owns it, how will you be able to move it around later, etc. It's clear that the end user is not viewed as the customer in this example so some considerations to ponder. I do get amazed when the channel (eg dealer) is discussed as the customer as it's not what I see in my business.

My experience and every friend I have that has had Control4 has changed dealers, but not a full statistical picture I agree. I would say this sample in this forum, by very definition, is some of the most committed, best and more giving dealers. I'm lucky to have one now but this is not the wider sample from my lens on what Joe Consumer faces across the US (wont speak for other countries).

Only additional thought is customers change dealers all the time, many times not because of the customers being bad or having bad intent. The process of driver transfer, the administration of it, the control the dealer has over it, is not very customer friendly or customer centric. I thought in the driver development business, much of the cost is on the front end in development and the name of the game is getting a lot of sales afer this to recover costs and make a profit... This does not appear a good way to do it sustainably, imo even if the OP has another backstory.

These policies certainly aren’t customer focused nor will help sell a lot of drivers…. How else can a customer (the real customer, not a reseller) have a valid license key? This should be all that’s required to get this resolved.

I guess my thinking is if the customer has a valid license key then that is enough?

Agree, it’s ridiculous

+1 for Dawn. She really knows blinds and customer service!

I have my C4 pulling my library from a TrueNAS device. It’s working FYI.

I would have wanted a SFP+ port vs SFP for better future proofing but otherwise looks like a solid router.

Battery life on the Lutrons have been over a year in a second home for me but it all depends on use. I'm guessing with daily use you are looking at 9 months or so... Very easy to change also on the Lutrons (I have the Serenas). On networking, I think it all depends on how comfortable you are with it and your needs. If you are a networking capable person and want a step up and dont require cloud access or nice gui's (that can be more than just gimmicks), then Mikrotik / Ruckus are great options. If you want a prosumer option with a lot of user features, Unifi is great. I would not be investing in either of the brands you mentioned but dont have direct experience with them so leave for others and forum readings on those

I assume most prosumer+ routers will pass 1GB with fiber or Ethernet with no firewall settings active. When you start to add advanced firewalls then I think you run the risk of a bottleneck.

They probably have a million+ Ubiquiti installs in the market compared to like a 100 Pakedge installs I don't believe its all cost driven.

Thanks, I was just clarifying for others outside of the OP that may read and get the wrong takeaway around costs. I'm a big Unifi fan and the gap is closing with the latest round of APs and surely if comparing list to list price on cost/benefit ratio, Unifi wins in my view as well. But, if you are paying list for Ruckus gear, you are likely the worst purchaser on the planet or have monopoly money and don't care . Also, having a multiple AP Unifi setup with their controller (which I still use for backbone network) is a large gap, imho with Unifi still versus Ruckus. Tracking multiple client movements and see how Ruckus does handoffs to stay at max strength and also see how quick it move devices to the proper AP and manages interference / bands between APs. Was just pointing out that just standing near a single AP and speed testing only tells a portion of the performance story. If the OP prefers to drive a Ford over a Porsche, that's personal preference

I cut into solid stone in order to set a back box for my DoorBird. Wasn’t overly difficult.

The point on number of APs is valid, but i think we are missing a critical point... The Ruckus controller handles all of the client handoffs and settings interaction between APs and thats also a critical element of a multiAP environment. As much as I like Unifi and the value it offers, its controller software is not in the same league as Ruckus. So sure, put a Unifi AP in every room and go stand underneath it and test speed, it will measure well but move around the home and track how the controller moves APs with you, you will find the average strength throughout higher with the Ruckus system imho. Now is Unifi is good "enough" , there is no question it is. Many folks with Ruckus don't want good enough though.

Not sure I'm following. I have 4 Ruckus APs on Unleashed with no service plan and no controllers needed. Ruckus provides free firmware updates as well. The only thing they don't do is sit on the phone with you and troubleshoot issues without a service plan (good luck getting that with Ubiquiti either and for those who would purchase, they dont offer).