booch

Hey, all -- per my reading here I just swaped my alarm to a Qolsys IQ2+. Unfortunately, I'm having a little trouble with the C4 integration. Namely: 1) only 2 of ~15 zones is showing up in the driver, 2) the Connections tab shows the unit offline and 3) when the unit does connect, it seems to only briefly/once, as I'm not getting status updates even at the partition level. Hoping that there's some obvious thing I missed given the raving about this hardware. Thanks in advance!

Great -- thanks!

Update: Found via eBay -- thanks!

Given I see 100+ views but no replies, figured I'd try something and report back. Going to install ferrite filters (those clip-on magnet things) on the lines, as I think they're long enough to induce serious EMI, which could be tripping the closures. If that doesn't work, next step is installing optoisolators...

Hey, all -- I'm hoping this is a common issue: I have two steam showers running Mr. Steam's HomeWizard modules which turn on via a momentary contact closure from my EA-5. At first, they were fine, but lately, they've started occasionally triggering on their own, either (seemingly) randomly or when switching big electrical loads in the house. In case it's relevant, my neighborhood is also under construction, and I sometimes notice my LED lights (which are sensitive) giving a little flicker, which I assume is due to activity on the lines/infrastructure. As a final detail, the leads long but shielded wire. Is there some type of a filter/resister I might put on the leads to soften the sensors response? Would switching to a Z2IO closer to the sensors help (due to the long leads potentially pulse-energizing)? Is this something a power conditioner placed somewhere solves for? Of course, hoping there are other, better ideas I haven't thought of as well. Thanks in advance!

Good to hear!

This thread got me motivated -- is anyone aware of a magnetic (or otherwise mechanical) actuator for a regular deadbolt (i.e., Schlage's non-automated collection)? I'd love to try a hardwired, 'stealth' setup...

x2 on upping the lock game. I had the exact same issue in that I was looking for black. Went with August. The product itself is great but relying on their cloud service isn’t, because it acts up.

I had the same issue. Im my case, it was driver related. The standard Hik driver is limited and can’t access the third stream, which my T3s needed given I’d set a high quality main stream. On the GStreamer message, I got that when I’d set anything other that H264 (i.e., +, H265). Those don’t seem to be supported by C4.

Is anyone else having problems with August locks/this driver again? All of a sudden I'm getting intermittent control and the statuses (open/closed) aren't working. Also getting "Error - ResponseCode: 500 RefreshToken code 2" from the driver, but the master driver (driverCentral Cloud) shows all as well. Thanks in advance for help!

Wish I could figure out myself, but where are you seeing the setting to set source/follower? I see a box now under the backlight settings that says 'Sensing' but don't see where to make changes. Thanks!

Another option if you're worried about noise: I mounted my unit in the crawl space, so all I hear in the room/house is rushing air.

I had similar concerns and researched: while there's consensus heat reduces component life, you'll get varying answers on what's 'ok'. My goal was to get from 100 to 80, and I was able to by running an exhaust fan/return air, which works year round. In my case it's connected directly to the rack, but that's an optimization vs. necessity to work. See below for a little more, if curious.

I'm using an AC Infinity Cloudline fan (located in my crawl space) that ducts through a vertical wall into my rack -- works awesome. Pic for reference below.

Done with OS 3.2.2 apparently -- thanks, C4 product team!

FWIW I use a combo of the up and down volume keys to turn off AV -- experimented and like it the best.

Don't see any downside. H&F is quality, so it's less relevant in this case, but I'd say public companies are more stable from a customer perspective (than PE-backed). And man would I be a buyer at their go-private valuation. So much you could do with this business (even beyond the Snap vertical play, which was sharp)!

OP -- I hope you get to a good place with this. This is what scares me about the Snap model -- my local dealer is nice but not the most knowledgeable (don't have options, btw), so the potential for loss of control on this (expensive) equipment is scary. I had an issue a few months back where the installer activated the OpenVPN proxy without my knowledge on my RK-1, with the default password, and I got hacked/used in an attack. This is a serious part/consideration for our networks/homes.

I have the same problem so please count me in on any help. Seems hard to find the 'sweet spot' with DS2 code.

Given my past challenges with this and general concern with the web/external dependency, I just checked my system, and it works fine (both status and control). Therefore, this may be isolated to your install/config (assuming it doesn't begin affecting me/others). I used to have the issue described before I updated driver versions (with everyone else), so may be worth looking at that if you haven't. Otherwise, if I can help please LMK.

I'm sure one of the many more knowledgeable folks can elaborate, but you can do both pushes to iPhone through the C4 app and Intercom Anywhere calls. I set up the former myself via the Push Notification Agent tied to actions from the DS2. My dealer setup the latter, but I'm pretty sure I've seen that functionality within HE.

Do you have low-e glass? I also have new construction and it crushes RF...

Do any users of the Generic TCP Driver know if the HTTP GET functionality can be used to query an API and bring back a JSON result which logic can be run on? I don't see anything like that in the documentation, but I can't otherwise think of a reason for the functionality.

Could be awhile, but I'll figure it out!

Just wanted to say thanks. I'm planning on doing that once I get things wrapped up with my local dealer.