Nehsmit Posted August 28, 2019 Share Posted August 28, 2019 Is there a way to keep the c4 app logged in so that everytime I want to make a change I dont have to wait for it to connect. I can literally make a change and open a different app and 1 second later go back to c4 and it spins to reconnect. Any work around for this? Quote Link to comment Share on other sites More sharing options...
-defunct- Posted August 28, 2019 Share Posted August 28, 2019 I doubt there is. Having to log back in is actually a good security practice even though it may not be convenient. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 28, 2019 Share Posted August 28, 2019 a newer release will speed that up - control4 is working on that right now LollerAgent and jrdiandrea 2 Quote Link to comment Share on other sites More sharing options...
jrdiandrea Posted August 28, 2019 Share Posted August 28, 2019 As a Long time user but technically challenged ..... will this update to speed connection reside in the iphone ap or will it be part of a firmware update to the controller? Quote Link to comment Share on other sites More sharing options...
jrdiandrea Posted August 28, 2019 Share Posted August 28, 2019 Now realize since this is a post titled c4 iphone ap that my question may have been stupider than I thought....) Quote Link to comment Share on other sites More sharing options...
tonysss13 Posted August 29, 2019 Share Posted August 29, 2019 having similar problems with android tablets too since OS3 , is there a known issue with them too? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 29, 2019 Share Posted August 29, 2019 Both apps have speed issues Sent from my Pixel 3a XL using Tapatalk Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted August 30, 2019 Share Posted August 30, 2019 Agreed have heard many times and on my post similar to this one on the ridiculous speed. I am so glad they working on it and apparently fixes the connecting ..... issue. I just don’t get why this specific issue is taking so long to publish. Being such a fundamental flaw, releasing a update for the app that just addresses this, would be a customer centric approach. Only thing I can think of is that its a deeper issue that requires controllers to be updated etc ...Same issue as the OSD it use to be so much faster in 2.x. I have two EA5s so its not like its a hardware issue ...Sent from my iPhone using Tapatalk Pro drro 1 Quote Link to comment Share on other sites More sharing options...
Amr Posted August 30, 2019 Share Posted August 30, 2019 54 minutes ago, ILoveControl said: Agreed have heard many times and on my post similar to this one on the ridiculous speed. I am so glad they working on it and apparently fixes the connecting ..... issue. I just don’t get why this specific issue is taking so long to publish. Being such a fundamental flaw, releasing a update for the app that just addresses this, would be a customer centric approach. Only thing I can think of is that its a deeper issue that requires controllers to be updated etc ... Same issue as the OSD it use to be so much faster in 2.x. I have two EA5s so its not like its a hardware issue ... Sent from my iPhone using Tapatalk Pro I have the beta version and it’s fast, it for sure working with the current 2.10.6, as for why it takes this long to release beats me, probably they are fixing other things or additions new features as well! But remember C4 was never fast ... Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted August 30, 2019 Share Posted August 30, 2019 Thank you, how do you get the beta app. Want to get this before the wife punches me in the face, comment “this nee automation thingie is sh1t” I understand the fustration. Quote Link to comment Share on other sites More sharing options...
Amr Posted August 30, 2019 Share Posted August 30, 2019 On 8/30/2019 at 10:54 AM, ILoveControl said: Thank you, how do you get the beta app. Want to get this before the wife punches me in the face, comment “this nee automation thingie is sh1t” I understand the fustration. One of Control4 staff that was working on my issue provided me with an invitation to test the beta version for fixing all my camera feeds, a problem I reported back in April, they had access to my system since then and worked a lot till they figured out the issue and provided the fix in the beta release! Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted August 30, 2019 Share Posted August 30, 2019 Dam Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted August 30, 2019 Share Posted August 30, 2019 5 hours ago, Amr said: One of Control4 staff that was working on my issue provided me with an invitation to test the beta version for fixing all my camera feeds, a problem I reported back in April, they had access to my system since then and worked a lot till they figured out the issue and provided the fix in the beta release! I must say, C4 seems to have been more open recently about letting end users in on Betas (which I think is great but I need to be careful what I say as I get in to a lot of trouble every time I mention Betas). On another thread, there was even mention of a possible public beta for the iOS app (which I think would be a massive step forward). Quote Link to comment Share on other sites More sharing options...
msgreenf Posted August 30, 2019 Share Posted August 30, 2019 they have a public beta channel for Android Quote Link to comment Share on other sites More sharing options...
Amr Posted August 30, 2019 Share Posted August 30, 2019 42 minutes ago, South Africa C4 user said: I must say, C4 seems to have been more open recently about letting end users in on Betas (which I think is great but I need to be careful what I say as I get in to a lot of trouble every time I mention Betas). On another thread, there was even mention of a possible public beta for the iOS app (which I think would be a massive step forward). Testing is part of “Beta”, this is the nature of software, I report back it works and they collect logs and at the end they issue the GA release. As long as you don’t share the app then it’s Okay to talk about it and encourage others that a fix on the way ... South Africa C4 user 1 Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted August 30, 2019 Share Posted August 30, 2019 I must say, C4 seems to have been more open recently about letting end users in on Betas (which I think is great but I need to be careful what I say as I get in to a lot of trouble every time I mention Betas). On another thread, there was even mention of a possible public beta for the iOS app (which I think would be a massive step forward).I must agree with this comment now if they only had a beta for the T3Sent from my iPhone using Tapatalk Pro Quote Link to comment Share on other sites More sharing options...
Amr Posted August 30, 2019 Share Posted August 30, 2019 2 hours ago, ILoveControl said: I must agree with this comment now if they only had a beta for the T3 Sent from my iPhone using Tapatalk Pro Did u open a support ticket? Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted August 31, 2019 Share Posted August 31, 2019 Did u open a support ticket?Wait what? You saying if you do open the ticket there is a beta for the T3s?Sent from my iPhone using Tapatalk Pro Quote Link to comment Share on other sites More sharing options...
Amr Posted August 31, 2019 Share Posted August 31, 2019 2 hours ago, ILoveControl said: Wait what? You saying if you do open the ticket there is a beta for the T3s? Sent from my iPhone using Tapatalk Pro No, all am saying if you have an issue let C4 investigate it, they will be able to pin point if it’s C4 related or not, so u can fix your issues. I don’t know if there is a fix for T3 or not, it depends, in my case I had no camera feeds in my IOS app, probably there was others that report the issue and hence a fix is done! Quote Link to comment Share on other sites More sharing options...
ILoveControl Posted August 31, 2019 Share Posted August 31, 2019 2 hours ago, Amr said: No, all am saying if you have an issue let C4 investigate it, they will be able to pin point if it’s C4 related or not, so u can fix your issues. I don’t know if there is a fix for T3 or not, it depends, in my case I had no camera feeds in my IOS app, probably there was others that report the issue and hence a fix is done! Ah got you will get my dealer to open the support ticket. The interesting part is that its doing the exact same thing with "connecting" as the iOS app is doing. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.